Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
EUR 6,14
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 6,15
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
EUR 6,42
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 6,79
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 6,79
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: Wonder Book, Frederick, MD, Estados Unidos de America
EUR 6,81
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Librería: Wonder Book, Frederick, MD, Estados Unidos de America
EUR 6,81
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Librería: HPB Inc., Dallas, TX, Estados Unidos de America
EUR 4,04
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: St Vincent de Paul of Lane County, Eugene, OR, Estados Unidos de America
EUR 4,03
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. paperback 100% of proceeds go to charity! May have signs of use, wear and minor cosmetic defects.
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
EUR 4,49
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Librería: HPB-Ruby, Dallas, TX, Estados Unidos de America
EUR 8,30
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 23,22
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 26,63
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de America
EUR 25,43
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 30,25
Cantidad disponible: 5 disponibles
Añadir al carritoPaperback or Softback. Condición: New. 101 Activities for Delivering Knock Your Socks Off Service. Book.
Librería: Ria Christie Collections, Uxbridge, Reino Unido
EUR 37,53
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. In.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 37,52
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 38,17
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 44,62
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 1st edition. 384 pages. 9.50x7.75x1.00 inches. In Stock.
Idioma: Inglés
Publicado por American Management Association, 2009
ISBN 10: 0814414443 ISBN 13: 9780814414446
Librería: Majestic Books, Hounslow, Reino Unido
EUR 46,24
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. Print on Demand pp. xiv + 367 Illus.
Idioma: Inglés
Publicado por American Management Association, 2009
ISBN 10: 0814414443 ISBN 13: 9780814414446
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 52,38
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. Print on Demand pp. xiv + 367 Special ed. edition.
Idioma: Inglés
Publicado por American Management Association, 2009
ISBN 10: 0814414443 ISBN 13: 9780814414446
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 44,66
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. PRINT ON DEMAND pp. xiv + 367.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 42,76
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback / softback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Idioma: Inglés
Publicado por HarperCollins Focus, New York, 2018
ISBN 10: 0814414443 ISBN 13: 9780814414446
Librería: CitiRetail, Stevenage, Reino Unido
EUR 42,15
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: new. Paperback. Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge The latest addition to the best-selling Knock Your Socks Off Service(R) series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers' needs. Taking the unique position of seeing things from the customer's perspective, this collection of fun and enlightening exercises teaches customer service managers and employees valuable ways to help their organizations provide world-class service, and helps them create an action plan for improvement. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide covers such topics as: how to say no empathy vs. sympathy service recovery listening email telephone skills customers from hell winning words and soothing phrases anticipating customer needs building reliability customer feedback keeping a stress log and more These simple but effective activities take only minutes, but deliver truly powerful, lasting results. From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Librería: moluna, Greven, Alemania
EUR 37,19
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.Über den Autor.
Librería: preigu, Osnabrück, Alemania
EUR 38,65
Cantidad disponible: 5 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. The 101 Activities for Delivering Knock Your Socks Off Service (Special) | Ann Thomas (u. a.) | Taschenbuch | Englisch | 2009 | AMACOM | EAN 9780814414446 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 46,11
Cantidad disponible: 1 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering.