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Añadir al carritoCondición: Very Good. 1779187833. 5/19/2026 10:50:33 AM.
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Añadir al carritoPaperback. Condición: Good.
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EUR 10,12
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Añadir al carritopaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 20,27
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 20,27
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Añadir al carritoCondición: As New. Unread book in perfect condition.
EUR 9,20
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Añadir al carritoCondición: Muy bueno. : Esta guía está dirigida a cualquier organización que desee ofrecer a sus clientes una experiencia más positiva. Los autores muestran cómo transformar la experiencia del cliente y mantenerlo involucrado a través del arte del diseño de servicios intencional. Se explora cómo entender mejor a los clientes proporciona la base para la mejora e innovación del servicio impulsada por el cliente, y cómo diseñar un servicio en torno a las necesidades de los clientes ofrece una nueva forma de abordar los desafíos empresariales. EAN: 9781118988923 Tipo: Libros Categoría: Negocios y Economía Título: Service design for business Autor: Ben Reason| Lavrans Løvlie| Melvin Brand Flu Editorial: John Wiley & Sons, Inc. Idioma: eng Páginas: 189.
Idioma: Inglés
Publicado por John Wiley and Sons Inc, US, 2016
ISBN 10: 1118988922 ISBN 13: 9781118988923
Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America
EUR 23,37
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Añadir al carritoHardback. Condición: New. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter and Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspectiveSee your organization through the lens of the customerMake customer experience an organization-wide responsibilityAnalyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product-the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 23,41
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Librería: Mahler Books, PFLUGERVILLE, TX, Estados Unidos de America
EUR 19,76
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Añadir al carritoPaperback. Condición: Very Good. This book is in very good condition; no remainder marks. It does have some cover shelfwear. Inside pages are clean. ; 5.75 X 0.5 X 8.75 inches; 216 pages.
Idioma: Inglés
Publicado por John Wiley and Sons Inc, US, 2016
ISBN 10: 1118988922 ISBN 13: 9781118988923
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 27,78
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Añadir al carritoHardback. Condición: New. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter and Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspectiveSee your organization through the lens of the customerMake customer experience an organization-wide responsibilityAnalyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product-the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 27,64
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Añadir al carritoCondición: New. pp. 240.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 33,51
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Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Librería: Chiron Media, Wallingford, Reino Unido
EUR 21,32
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Añadir al carritoHardcover. Condición: New.
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EUR 26,01
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Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 23,37
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Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 23,37
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Librería: Revaluation Books, Exeter, Reino Unido
EUR 29,60
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Añadir al carritoHardcover. Condición: Brand New. 1st edition. 208 pages. 9.00x6.25x0.75 inches. In Stock.
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 39,35
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Añadir al carritoCondición: New. pp. 240.
EUR 36,77
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 46,92
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 48,98
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Librería: California Books, Miami, FL, Estados Unidos de America
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 59,43
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EUR 62,78
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Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 46,36
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Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 62,30
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Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 66,63
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Añadir al carritoCondición: New.
EUR 64,38
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Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por John Wiley and Sons Inc, US, 2016
ISBN 10: 1118988922 ISBN 13: 9781118988923
Librería: Rarewaves USA United, OSWEGO, IL, Estados Unidos de America
EUR 24,93
Cantidad disponible: Más de 20 disponibles
Añadir al carritoHardback. Condición: New. A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter and Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspectiveSee your organization through the lens of the customerMake customer experience an organization-wide responsibilityAnalyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product-the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.