Evenson (Más de 2900 resultados)

Paperback. Condición: Very Good. Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

Paperback. Condición: Good. Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

Condición: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Paperback. Condición: Good.

Condición: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Condición: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Condición: Very Good. Difficult personalities at work are unavoidable. But the problems that can result from them are not.

Paperback. Condición: Good. Difficult personalities at work are unavoidable. But the problems that can result from them are not.

paperback. Condición: Very Good.

paperback. Condición: Fair.

paperback. Condición: Fair.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

paperback. Condición: Very Good.

Hardback. Condición: Fair. When twelve-year-old Dalya is dragged to Istanbul to help sell her family's ancestral home, the visit begins unpromisingly. Most of the aged mansion is off-limits because it's falling apart, her father is ignoring her, and her great aunt keeps prattling on about a family curse. Despite warnings against it, Dalya tiptoes upstairs, where she finds an old bottle of magic ink hidden under a floorboard. She asks the bottle's jinn (aka genie) to grant her a simple wish.to send her home. Except the jinn interprets go home to mean send me back in time and turn me into a cat. Then Dalya must set off on a wild adventure through Istanbul's animal underworld to find the jinn with the power to set things right.…

Hardback. Condición: Very Good. When twelve-year-old Dalya is dragged to Istanbul to help sell her family's ancestral home, the visit begins unpromisingly. Most of the aged mansion is off-limits because it's falling apart, her father is ignoring her, and her great aunt keeps prattling on about a family curse. Despite warnings against it, Dalya tiptoes upstairs, where she finds an old bottle of magic ink hidden under a floorboard. She asks the bottle's jinn (aka genie) to grant her a simple wish.to send her home. Except the jinn interprets go home to mean send me back in time and turn me into a cat. Then Dalya must set off on a wild adventure through Istanbul's animal underworld to find the jinn with the power to set things right.…

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Good. Offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service.  Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed.\ Award-Winning Customer Service is chock full of practical advice on important topics such as: * planning and goal setting * effective communication * leadership * preparing for change * continual learning * coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution * follow-up and staying on top of the game * and more. Containing 101 effective tips in all, unique "When this happens, try this" sections, and encouraging quotes, this is an essential reference for anyone who needs guidance or just a refresher on making customers feel truly valued. …

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good.

Paperback. Condición: Good.

Paperback. Condición: Very Good. Your service team may represent the first, last, or only interaction point between your customers and your company. This book presents proven techniques for creating unforgettable customer experiences. It covers every aspect of face-to-face, phone, Internet, and self-service customer relations.…

Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Paperback. Condición: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Spiral-bound. Condición: Fair. fourth printing. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.