Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for

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9780814432983: Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for
Review:

"Her [the author's] book offers readers great tips for handling difficult personalities using specific verbal and nonverbal communication in combination with a five-step conflict-resolution formula." --"Retailing Insight"

From the Publisher:

Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant—there’s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success.

With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts—no matter who you’re dealing with. Helpful features include:

• Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each

• Nonverbal communication skills to back up your words

• Sample dialogues that demonstrate how phrasing improves interactions

• A five-step process for moving from conflict to resolution

• “Why This Works” sections that provide detailed explanations

Like it or not, the bulk of our waking hours are spent with people at work. This book’s pithy, powerful communication tips will make those hours far more harmonious and productive.

"Sobre este título" puede pertenecer a otra edición de este libro.

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1.

Evenson, Renée
Editorial: Amacom, United States (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
Nuevos Paperback Cantidad: 1
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The Book Depository US
(London, Reino Unido)
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Descripción Amacom, United States, 2013. Paperback. Estado de conservación: New. 226 x 150 mm. Language: English . Brand New Book. Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts-no matter who you re dealing with. Helpful features include: thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each; nonverbal communication skills to back up your words; sample dialogues that demonstrate how phrasing improves interactions; a five-step process for moving from conflict to resolution; and Why This Works sections that provide detailed explanations. Like it or not, the bulk of our waking hours are spent with people at work. This book s pithy, powerful communication tips will make those hours far more harmonious and productive. Nº de ref. de la librería AAS9780814432983

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2.

Evenson, Renée
Editorial: Amacom, United States (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
Nuevos Paperback Cantidad: 1
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The Book Depository
(London, Reino Unido)
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Descripción Amacom, United States, 2013. Paperback. Estado de conservación: New. 226 x 150 mm. Language: English . Brand New Book. Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts-no matter who you re dealing with. Helpful features include: thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each; nonverbal communication skills to back up your words; sample dialogues that demonstrate how phrasing improves interactions; a five-step process for moving from conflict to resolution; and Why This Works sections that provide detailed explanations. Like it or not, the bulk of our waking hours are spent with people at work. This book s pithy, powerful communication tips will make those hours far more harmonious and productive. Nº de ref. de la librería AAS9780814432983

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Evenson, Renée
Editorial: Amacom 2013-10-20 (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
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Descripción Amacom 2013-10-20, 2013. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatched within 2 working days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-BNT-01257609

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Evenson, Renée
Editorial: Amacom 2013-10-01, New York (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
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Descripción Amacom 2013-10-01, New York, 2013. paperback. Estado de conservación: New. Nº de ref. de la librería 9780814432983

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Evenson, Renée
Editorial: Amacom Books (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
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Paperbackshop-US
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Descripción Amacom Books, 2013. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería KS-9780814432983

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Evenson, Renée
Editorial: Mcgraw-Hill Education Ltd Okt 2013 (2013)
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Descripción Mcgraw-Hill Education Ltd Okt 2013, 2013. Taschenbuch. Estado de conservación: Neu. 228x151x32 mm. Neuware - Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People , anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts - no matter who you're dealing with. Helpful features include: - Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each - Nonverbal communication skills to back up your words - Sample dialogues that demonstrate how phrasing improves interactions - A five-step process for moving from conflict to resolution - 'Why This Works' sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book's pithy, powerful communication tips will make those hours far more harmonious and productive. 225 pp. Englisch. Nº de ref. de la librería 9780814432983

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Evenson, Renée
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Descripción AMACOM. PAPERBACK. Estado de conservación: New. 0814432980 Brand New Book. Ships from the United States. 30 Day Satisfaction Guarantee!. Nº de ref. de la librería 16517210

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Evenson, Renée
Editorial: Amacom (2013)
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Descripción Amacom, 2013. Estado de conservación: New. Nº de ref. de la librería TB9780814432983

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Evenson, Renée
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Descripción Estado de conservación: New. Nº de ref. de la librería 19644577-n

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Evenson, Renée
Editorial: Mcgraw-Hill Education Ltd Okt 2013 (2013)
ISBN 10: 0814432980 ISBN 13: 9780814432983
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AHA-BUCH GmbH
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Descripción Mcgraw-Hill Education Ltd Okt 2013, 2013. Taschenbuch. Estado de conservación: Neu. 228x151x32 mm. Neuware - Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant - there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People , anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts - no matter who you're dealing with. Helpful features include: - Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each - Nonverbal communication skills to back up your words - Sample dialogues that demonstrate how phrasing improves interactions - A five-step process for moving from conflict to resolution - 'Why This Works' sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book's pithy, powerful communication tips will make those hours far more harmonious and productive. 225 pp. Englisch. Nº de ref. de la librería 9780814432983

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