9781523085637 - the real-time revolution: transforming your organization to value customer time de power, jerry; ferratt, tom (27 resultados)
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Real-Time Revolution : Transforming Your Organization to Value Customer Time
Power, Jerry; Ferratt, Tom; Ellis, Jim (FRW); Mittelstaedt, John (FRW)
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Real-Time Revolution : Transforming Your Organization to Value Customer Time
Power, Jerry; Ferratt, Tom; Ellis, Jim (FRW); Mittelstaedt, John (FRW)
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Hardcover. Condición: new. Hardcover. Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.Time has become a precious commodity, so business leaders who can save their customers' time more effectivel…y than competitors do will win their loyalty. This book shows how it's done.Business survival requires valuing what customers value--and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs.To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service.The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Real-Time Revolution : Transforming Your Organization to Value Customer Time
Power, Jerry; Ferratt, Tom; Ellis, Jim (FRW); Mittelstaedt, John (FRW)
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Condición: New. 2019. Hardcover. . . . . .
Real-Time Revolution : Transforming Your Organization to Value Customer Time
Power, Jerry; Ferratt, Tom; Ellis, Jim (FRW); Mittelstaedt, John (FRW)
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Condición: New. Jerry Power is the executive director of the Institute for Communications Technology Management, assistant professor of clinical marketing for the University of Southern California, and a founding member of the I3 Consortium. Thomas Ferrat.
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Buch. Condición: Neu. Neuware - Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.Business survival requires valuing what customers value--and in our overworked and distraction-rich era, customers… value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector.
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Hardcover. Condición: new. Hardcover. Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.Time has become a precious commodity, so business leaders who can save their customers' time more effectivel…y than competitors do will win their loyalty. This book shows how it's done.Business survival requires valuing what customers value--and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs.To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service.The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Librería: preigu, Osnabrück, Alemaniapreigu
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Buch. Condición: Neu. The Real-Time Revolution | Transforming Your Organization to Value Customer Time | Jerry Power (u. a.) | Buch | Einband - fest (Hardcover) | Englisch | 2019 | Berrett-Koehler Publishers | EAN 9781523085637 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]…de | Anbieter: preigu.
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Condición: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.Business survival requires valuing what customers value--and in…our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Where should leaders look to innovate? Powers and Ferratt say to search every step in the life of a product or service, from development to production to usage. And for each step, they identify four possible levers for innovation: the design of the products or services themselves, the process used to produce them, the data that can be gathered on their use, and the people who make or provide the product or service. The book features dozens of examples of companies that are getting it right and the innovations they used to help their customers save time, all while helping themselves to a hefty slice of market share. This is a comprehensive, authoritative guide to thriving in a revolution that is sweeping every industry and sector.
