Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
EUR 4,01
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,70
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 2nd Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,70
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 2nd Edition. Used book that is in clean, average condition without any missing pages.
Librería: Better World Books: West, Reno, NV, Estados Unidos de America
EUR 5,70
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 2nd Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 5,71
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: HPB Inc., Dallas, TX, Estados Unidos de America
EUR 3,53
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
EUR 4,41
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Librería: AwesomeBooks, Wallingford, Reino Unido
EUR 5,51
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Very Good. Customer Service Training 101: QQuick and Easy Techniques That Get Great Results This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Librería: Wrigley Books, Austin, TX, Estados Unidos de America
EUR 9,83
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: very good. Used items may not include media like access codes or CDs. Fast shipping! Expedited orders take 1-3 business days! Media mail may take up to 5 business days.
Idioma: Inglés
Publicado por HarperCollins Focus, United States, 2010
ISBN 10: 0814416411 ISBN 13: 9780814416419
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 6,64
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: Very Good. Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: Projecting a positive attitude and making a great first impression Communicating effectively, both verbally and nonverbally Developing trust, establishing rapport, and making customers feel valued Confidently handling difficult customers and situations New features include How Do I Measure Up? self-assessments, and Doing It Right examples from the authors extensive customer service experience. Every step-by-step lesson in this comprehensive and inspiring training manual is aug mented with instructive sidebars, a summary of key points, practice exercises, and so much more. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: Bahamut Media, Reading, Reino Unido
EUR 5,51
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 5,42
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: Very Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Librería: a2zbooks, Burgin, KY, Estados Unidos de America
EUR 17,39
Cantidad disponible: 3 disponibles
Añadir al carritoSoftcover. Condición: New. Second Edition. New Condition, minimal wear from storage. Looks great. 224 pages. Multiple copies available this title. Quantity Available: 3. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0814416411. ISBN/EAN: 9780814416419. Pictures of this item not already displayed here available upon request. Inventory No: 1561039770.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 32,72
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. 2nd edition. 230 pages. 9.25x7.50x0.75 inches. In Stock.