Idioma: Inglés
Publicado por Reston Publishing Company, 1977
ISBN 10: 0879093315 ISBN 13: 9780879093310
Librería: BookDepart, Shepherdstown, WV, Estados Unidos de America
EUR 21,67
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: UsedGood. Hardcover; surplus library copy with the usual stampings and reference number affixed to the spine; fading and edge wear to exterior; otherwise in good condition with clean text and tight binding.
Idioma: Inglés
Publicado por University of Oklahoma Press, 2009
ISBN 10: 0806140976 ISBN 13: 9780806140971
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 48,09
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por University of Oklahoma Press, 2009
ISBN 10: 0806140976 ISBN 13: 9780806140971
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 50,69
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
EUR 58,98
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 318 Illus.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 64,34
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por University of Oklahoma Press, 2009
ISBN 10: 0806140976 ISBN 13: 9780806140971
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 54,21
Cantidad disponible: 7 disponibles
Añadir al carritoCondición: New.
EUR 72,78
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 318.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 74,34
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Idioma: Inglés
Publicado por University of Oklahoma Press, 2009
ISBN 10: 0806140976 ISBN 13: 9780806140971
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 62,24
Cantidad disponible: 7 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
EUR 68,48
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 318.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 64,81
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: SHIMEDIA, Brooklyn, NY, Estados Unidos de America
EUR 90,13
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New. Satisfaction Guaranteed or your money back.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 76,51
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Basi6 International, Irving, TX, Estados Unidos de America
EUR 121,61
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 110,31
Cantidad disponible: 2 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. Neuware - Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples for training call center staff, and an analysis of the significance of the call center to overall corporate customer relationship strategies. A special feature of the book is its focus on call center case studies, describing a number of successful call center strategies and best practices, selected from various business sectors - financial, retail, healthcare, travel, technology, and others. These case studies provide useful guidelines based on successful corporate call centers that will guide you in establishing and maintaining the most effective call center operation for your enterprise.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 194,91
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 195,22
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 217,94
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: New.
EUR 212,60
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por Taylor & Francis Group, 2002
ISBN 10: 0849311438 ISBN 13: 9780849311437
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 221,68
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. pp. xxi + 242.
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 226,50
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. 1st edition NO-PA16APR2015-KAP.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 223,22
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: New.
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 234,88
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
EUR 193,12
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Sharp, Duane E.The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and.
EUR 251,42
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. 1st edition. 242 pages. 9.75x7.00x0.75 inches. In Stock.
Idioma: Inglés
Publicado por Taylor & Francis Ltd Sep 2023, 2023
ISBN 10: 1138440493 ISBN 13: 9781138440494
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 238,26
Cantidad disponible: 2 disponibles
Añadir al carritoBuch. Condición: Neu. Neuware - The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each customer on an individual basis. CRM integrates e-mail and the PDA with the day planner, electronic scheduler, client database, and a number of other business management tools so you can create a single point from which to manage customer relationships.The Customer Relationship Management Systems Handbook provides a complete and detailed analysis of CRM, its origins, rationale, implementation strategies, core technologies, and benefits. The author takes readers through the evolution of CRM- from its early beginning as a tool for better managing and utilizing vast amounts of customer transaction data acquired in day-to-day transactions to today's sophisticated data warehouse-based systems. The text was researched, formatted, and written for IS professionals who need a full understanding of what is involved in the successful development and implementation of a CRM.To highlight the significant benefits of implementing CRM strategies, the book provides examples of successful CRM implementations from a broad range of business sectors. These implementations, presented in a case study format, demonstrate implementation processes, appropriate technologies, and vendor solutions that work. Wherever possible, illustrations are used to enhance the textual presentation. The complete analysis of CRM provided in the Customer Relationship Management Systems Handbook will enable you to accomplish what many businesses fail to do-put the customer first.
Publicado por Reston, 1977
Librería: APPLEDORE BOOKS, ABAA, WACCABUC, NY, Estados Unidos de America
Original o primera edición
EUR 90,14
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Dust Jacket Included. 1st. 1977 1st ed., VG+ in a VG+ dustjacket. An uncommon, pioneering study of the various elements of computer terminals and their technologies.
Año de publicación: 2025
Librería: True World of Books, Delhi, India
EUR 27,93
Cantidad disponible: 18 disponibles
Añadir al carritoLeatherBound. Condición: New. BOOKS ARE EXEMPT FROM IMPORT DUTIES AND TARIFFS; NO EXTRA CHARGES APPLY. LeatherBound edition. Condition: New. Reprinted from 1977 edition. Leather Binding on Spine and Corners with Golden leaf printing on spine. Bound in genuine leather with Satin ribbon page markers and Spine with raised gilt bands. A perfect gift for your loved ones. Pages: 278 NO changes have been made to the original text. This is NOT a retyped or an ocr'd reprint. Illustrations, Index, if any, are included in black and white. Each page is checked manually before printing. As this print on demand book is reprinted from a very old book, there could be some missing or flawed pages, but we always try to make the book as complete as possible. Fold-outs, if any, are not part of the book. If the original book was published in multiple volumes then this reprint is of only one volume, not the whole set. Sewing binding for longer life, where the book block is actually sewn (smythe sewn/section sewn) with thread before binding which results in a more durable type of binding. Pages: 278.
Idioma: Inglés
Publicado por Taylor & Francis Group, 2002
ISBN 10: 0849311438 ISBN 13: 9780849311437
Librería: Majestic Books, Hounslow, Reino Unido
EUR 235,00
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. Print on Demand pp. xxi + 242 Illus. This item is printed on demand.
Idioma: Inglés
Publicado por Taylor & Francis Group, 2002
ISBN 10: 0849311438 ISBN 13: 9780849311437
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 233,79
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New. PRINT ON DEMAND pp. xxi + 242.