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  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta

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    Condición: Usado - Bueno

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: Goodwill Books, Hillsboro, OR, Estados Unidos de AmericaGoodwill Books

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    Condición: Usado - Regular

    EUR 2,70

    Envío por EUR 3,44 
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    Cantidad disponible: 1 disponibles

    Condición: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de AmericaThriftBooks-Phoenix

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    Condición: Usado - Aceptable

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de AmericaThriftBooks-Dallas

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    Condición: Usado - Aceptable

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de AmericaThriftBooks-Reno

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    Condición: Usado - Aceptable

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de AmericaThriftBooks-Dallas

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    Condición: Usado - Bueno

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de AmericaThriftBooks-Reno

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    Condición: Usado - Bueno

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta

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    Condición: Usado - Aceptable

    EUR 6,24

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    Cantidad disponible: 2 disponibles

    Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de AmericaThriftBooks-Atlanta

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    Condición: Usado - Como Nuevo

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de AmericaThriftBooks-Dallas

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    Condición: Usado - Bueno

    EUR 6,24

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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: HPB-Red, Dallas, TX, Estados Unidos de AmericaHPB-Red

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    Condición: Usado - Aceptable

    EUR 4,44

    Envío por EUR 3,23 
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    Cantidad disponible: 1 disponibles

    hardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: clickgoodwillbooks, Indianapolis, IN, Estados Unidos de Americaclickgoodwillbooks

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    Condición: Usado - Regular

    EUR 4,44

    Envío por EUR 3,44 
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    Cantidad disponible: 1 disponibles

    Condición: acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2020

    1119624614 / 9781119624615

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    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

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    Condición: Usado - Bueno

    EUR 8,28

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    Cantidad disponible: 1 disponibles

    Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2020

    1119624614 / 9781119624615

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    Librería: Better World Books: West, Reno, NV, Estados Unidos de AmericaBetter World Books: West

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    Condición: Usado - Bueno

    EUR 8,28

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    Cantidad disponible: 1 disponibles

    Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley January 2020, 2020

    1119624614 / 9781119624615

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    Librería: Inquiring Minds, Saugerties, NY, Estados Unidos de AmericaInquiring Minds

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    Condición: Usado - Bueno

    EUR 15,08

    Envío por EUR 5,16 
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    Cantidad disponible: 1 disponibles

    Hardcover. Condición: Used - Very Good.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices

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    Condición: Nuevo

    EUR 20,42

    Envío por EUR 2,28 
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    Cantidad disponible: Más de 20 disponibles

    Condición: New.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices

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    Condición: Usado - Como Nuevo

    EUR 20,60

    Envío por EUR 2,28 
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    Cantidad disponible: Más de 20 disponibles

    Condición: As New. Unread book in perfect condition.

  • Idioma: Inglés

    Editorial: John Wiley and Sons Inc, US, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Rarewaves.com USA, London, LONDO, Reino UnidoRarewaves.com USA

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    Condición: Nuevo

    EUR 26,57

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    Cantidad disponible: 16 disponibles

    Hardback. Condición: New. The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession-until now. The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed-from the practitioner level all the way to senior leadership. The authors-acknowledged experts in building, training, and managing Customer Success teams-offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success teamHelps new CSMs develop their skills and proficiency to be more employable and grow in their careersProvides clear guidance for managers on how to hire a stellar CSMPresents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunitiesExplains proven methods and strategies for mentoring CSMs throughout their careersOffers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

  • Idioma: Inglés

    Editorial: John Wiley and Sons Inc, US, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Rarewaves USA, HEBRON, KY, Estados Unidos de AmericaRarewaves USA

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    Condición: Nuevo

    EUR 26,96

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    Cantidad disponible: 8 disponibles

    Hardback. Condición: New. The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession-until now. The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed-from the practitioner level all the way to senior leadership. The authors-acknowledged experts in building, training, and managing Customer Success teams-offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success teamHelps new CSMs develop their skills and proficiency to be more employable and grow in their careersProvides clear guidance for managers on how to hire a stellar CSMPresents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunitiesExplains proven methods and strategies for mentoring CSMs throughout their careersOffers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: Ria Christie Collections, Uxbridge, Reino UnidoRia Christie Collections

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    Condición: Nuevo

    EUR 25,98

    Envío por EUR 13,17 
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    Cantidad disponible: Más de 20 disponibles

    Condición: New. In English.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

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    Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK

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    Condición: Nuevo

    EUR 21,81

    Envío por EUR 17,49 
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    Cantidad disponible: Más de 20 disponibles

    Condición: New.

  • Condición: Nuevo

    EUR 21,43

    Envío por EUR 18,06 
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    Cantidad disponible: 8 disponibles

    hardcover. Condición: New.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK

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    Condición: Usado - Como Nuevo

    EUR 23,32

    Envío por EUR 17,49 
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    Cantidad disponible: Más de 20 disponibles

    Condición: As New. Unread book in perfect condition.

  • Idioma: Inglés

    Editorial: John Wiley & Sons Inc, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books

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    Condición: Nuevo

    EUR 27,73

    Envío por EUR 14,58 
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    Cantidad disponible: 2 disponibles

    Hardcover. Condición: Brand New. 268 pages. 9.25x6.25x1.00 inches. In Stock.

  • Idioma: Inglés

    Editorial: Wiley, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Ubiquity Trade, Miami, FL, Estados Unidos de AmericaUbiquity Trade

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    Condición: Nuevo

    EUR 50,83

    Envío por EUR 2,59 
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    Cantidad disponible: Más de 20 disponibles

    Condición: New. Brand new! Please provide a physical shipping address.

  • Idioma: Inglés

    Editorial: John Wiley and Sons Inc, US, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Rarewaves USA United, HEBRON, KY, Estados Unidos de AmericaRarewaves USA United

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    Condición: Nuevo

    EUR 28,64

    Envío por EUR 43,11 
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    Cantidad disponible: 8 disponibles

    Hardback. Condición: New. The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession-until now. The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed-from the practitioner level all the way to senior leadership. The authors-acknowledged experts in building, training, and managing Customer Success teams-offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success teamHelps new CSMs develop their skills and proficiency to be more employable and grow in their careersProvides clear guidance for managers on how to hire a stellar CSMPresents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunitiesExplains proven methods and strategies for mentoring CSMs throughout their careersOffers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

  • Idioma: Inglés

    Editorial: John Wiley & Sons Inc Mär 2020, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH

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    Condición: Nuevo

    EUR 49,58

    Envío por EUR 30,50 
    Se envía de Alemania a Estados Unidos de America

    Cantidad disponible: 1 disponibles

    Buch. Condición: Neu. Neuware - The definitive 'Customer Success Manager How-To-Guide' for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession-until now. The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed-from the practitioner level all the way to senior leadership. The authors-acknowledged experts in building, training, and managing Customer Success teams-offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

  • Idioma: Inglés

    Editorial: John Wiley and Sons Inc, US, 2020

    1119624614 / 9781119624615

    • Tapa dura

    Librería: Rarewaves.com UK, London, Reino UnidoRarewaves.com UK

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    Condición: Nuevo

    EUR 24,66

    Envío por EUR 75,80 
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    Cantidad disponible: 16 disponibles

    Hardback. Condición: New. The definitive "Customer Success Manager How-To-Guide" for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession-until now. The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed-from the practitioner level all the way to senior leadership. The authors-acknowledged experts in building, training, and managing Customer Success teams-offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success teamHelps new CSMs develop their skills and proficiency to be more employable and grow in their careersProvides clear guidance for managers on how to hire a stellar CSMPresents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunitiesExplains proven methods and strategies for mentoring CSMs throughout their careersOffers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry's most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers-While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

  • Condición: Nuevo

    EUR 29,78

    Envío por EUR 48,99 
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    Cantidad disponible: 5 disponibles

    Condición: New. ASHVIN VAIDYANATHAN is the Chief Customer Officer at Gainsight-the Customer Success Company. Ashvin started at Gainsight as a Customer Success Manager and spent many of his early years at Gainsight building new and innovative processes. Prior to Gainsight, .