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ISBN 10: 0397510470 ISBN 13: 9780397510474
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Publicado por Springer, 2007
ISBN 10: 0397510470 ISBN 13: 9780397510474
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
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Añadir al carritoHardcover. Condición: Very Good. Transforming Field and Service Operations: Methodologies for Successful Technology-Driven Business Transformation This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Idioma: Inglés
Publicado por Springer Berlin Heidelberg, 2016
ISBN 10: 366252418X ISBN 13: 9783662524183
Librería: AHA-BUCH GmbH, Einbeck, Alemania
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Añadir al carritoTaschenbuch. Condición: Neu. Druck auf Anfrage Neuware - Printed after ordering - The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A 'The Case for Transforming Service and Field Operations' explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various 'Methods, Models and Enabling Technologies for Transforming Service and Field Operations'. In Section C, a number of 'Case Studies' illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers 'Challenges, Outcomes and Future Directions'.Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agentsand scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular.
Idioma: Inglés
Publicado por Springer Berlin Heidelberg, 2014
ISBN 10: 3642449697 ISBN 13: 9783642449697
Librería: AHA-BUCH GmbH, Einbeck, Alemania
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Añadir al carritoBuch. Condición: Neu. Druck auf Anfrage Neuware - Printed after ordering - The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A 'The Case for Transforming Service and Field Operations' explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various 'Methods, Models and Enabling Technologies for Transforming Service and Field Operations'. In Section C, a number of 'Case Studies' illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers 'Challenges, Outcomes and Future Directions'.Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agentsand scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular.
Librería: preigu, Osnabrück, Alemania
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Añadir al carritoTaschenbuch. Condición: Neu. Transforming Field and Service Operations | Methodologies for Successful Technology-Driven Business Transformation | Gilbert Owusu (u. a.) | Taschenbuch | xix | Englisch | 2016 | Springer | EAN 9783662524183 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
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Añadir al carritoPaperback. Condición: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
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Añadir al carritoCondición: New. Print on Demand pp. 296.
Librería: Brook Bookstore On Demand, Napoli, NA, Italia
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Añadir al carritoCondición: new. Questo è un articolo print on demand.
Idioma: Inglés
Publicado por Springer Berlin Heidelberg Feb 2014, 2014
ISBN 10: 3642449697 ISBN 13: 9783642449697
Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Alemania
EUR 53,49
Cantidad disponible: 2 disponibles
Añadir al carritoBuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A 'The Case for Transforming Service and Field Operations' explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various 'Methods, Models and Enabling Technologies for Transforming Service and Field Operations'. In Section C, a number of 'Case Studies' illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers 'Challenges, Outcomes and Future Directions'.Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agents and scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular. 300 pp. Englisch.
Idioma: Inglés
Publicado por Springer Berlin Heidelberg Aug 2016, 2016
ISBN 10: 366252418X ISBN 13: 9783662524183
Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Alemania
EUR 53,49
Cantidad disponible: 2 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The drive to realise operational efficiencies, improve customer service, develop new markets and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A 'The Case for Transforming Service and Field Operations' explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various 'Methods, Models and Enabling Technologies for Transforming Service and Field Operations'. In Section C, a number of 'Case Studies' illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers 'Challenges, Outcomes and Future Directions'.Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries and from different perspectives on realising change. It is aimed at managers, technologists, change agents and scholars who are interested in field service operations in general and the use of advanced computing technologies in this area in particular. 300 pp. Englisch.
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 72,38
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Añadir al carritoCondición: New. PRINT ON DEMAND pp. 296.