Andreassen tor (34 resultados)
Editorial: Gyldendal Norsk Forlag SA 2003
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Librería: Barksdale Books, Almere, HolandaBarksdale Books
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EUR 10,00
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Condición: Good. 4th Edition. Norewegian text.
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Librería: preigu, Osnabrück, Alemaniapreigu
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EUR 66,40
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Taschenbuch. Condición: Neu. Dissatisfaction with Services | The Impact of Satisfaction with Service Recovery on Corporate Image and Future Repurchase Intention | Tor Andreassen | Taschenbuch | Englisch | VDM Verlag Dr. Müller | EAN 9783639251876 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19,… 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
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EUR 147,52
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Paperback. Condición: Brand New. 284 pages. 8.50x5.91x0.87 inches. In Stock.
Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
Kurtmollaiev, Seidali (EDT); Lervik-olsen, Line (EDT); Andreassen, Tor W. (EDT)
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Librería: GreatBookPrices, Columbia, Estados Unidos de AmericaGreatBookPrices
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EUR 159,36
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Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
Kurtmollaiev, Seidali (EDT); Lervik-olsen, Line (EDT); Andreassen, Tor W. (EDT)
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
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EUR 159,77
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Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
Kurtmollaiev, Seidali (EDT); Lervik-olsen, Line (EDT); Andreassen, Tor W. (EDT)
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Librería: GreatBookPrices, Columbia, Estados Unidos de AmericaGreatBookPrices
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EUR 187,94
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Condición: As New. Unread book in perfect condition.
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Librería: Brook Bookstore On Demand, Napoli, ItaliaBrook Bookstore On Demand
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EUR 189,93
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Condición: new.
Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
Kurtmollaiev, Seidali (EDT); Lervik-olsen, Line (EDT); Andreassen, Tor W. (EDT)
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
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EUR 189,10
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Condición: As New. Unread book in perfect condition.
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Librería: Majestic Books, Hounslow, Reino UnidoMajestic Books
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EUR 201,87
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Condición: New.
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Librería: Kennys Bookshop and Art Galleries Ltd., Galway, IrlandaKennys Bookshop and Art Galleries Ltd.
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EUR 198,61
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Condición: New. 2017. Hardback. . . . . .
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Librería: PBShop.store UK, Fairford, Reino UnidoPBShop.store UK
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EUR 207,31
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HRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
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Librería: Books Puddle, New York, Estados Unidos de AmericaBooks Puddle
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EUR 217,26
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Condición: New.
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Librería: Books Puddle, New York, Estados Unidos de AmericaBooks Puddle
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EUR 220,18
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Condición: New. pp. 448.
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Librería: Rarewaves.com USA, London, Reino UnidoRarewaves.com USA
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EUR 233,69
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Hardback. Condición: New. Innovation is a high-risk endeavor and success is dependent upon a firm's understanding of customer needs. A company's initial resistance to adopting innovation is mitigated with a solid foundation of customer trust in the firm. This book uniquely combines the work of scholars and practitioners to exami…ne how trust and customer-centricity impacts every phase of the innovation journey. Adopting a multidisciplinary approach, the contributions in this collection consider different aspects of innovating for trust. Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. The book also contains a valuable collection of case studies based upon innovation with major service providers, which supports the final emphasis on the importance of trust in commercializing innovations. Practical and engaging, Innovating for Trust will appeal to enlightened business managers aiming to build and maintain customer trust, as well as students and researchers of innovation, trust and strategy.Contributors include: T.W. Andreassen, K. Bentsen, J. Blomkvist, D. Chasanidou, S. Clatworthy, M. Filho, A. Fjuk, A. Følstad, J. Gloppen, D. Grönquist, R. Halvorsrud, W. Haukedal, T. Hillestad, M.T. Hossain, S. Jørgensen, A. Karahasanovic, T. Kobbeltvedt, P. Kristensson, S. Kurtmollaiev, K. Kvale, L. Lervik-Olsen, M. Lüders, H. Nysveen, P.E. Pedersen, T. Saebi, S.E.R. Skard, B.A. Solem, C. Tepfers, H. Thorbjørnsen, L.J. Tynes Pedersen, B. Yttri.
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
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EUR 223,80
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Hardcover. Condición: Brand New. 426 pages. 9.25x6.25x1.00 inches. In Stock.
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Librería: Grand Eagle Retail, Bensenville, Estados Unidos de AmericaGrand Eagle Retail
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EUR 242,22
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Hardcover. Condición: new. Hardcover. Innovation is a high-risk endeavor and success is dependent upon a firm's understanding of customer needs. A company's initial resistance to adopting innovation is mitigated with a solid foundation of customer trust in the firm. This book uniquely combines the work of scholars and practition…ers to examine how trust and customer-centricity impacts every phase of the innovation journey. Adopting a multidisciplinary approach, the contributions in this collection consider different aspects of innovating for trust. Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. The book also contains a valuable collection of case studies based upon innovation with major service providers, which supports the final emphasis on the importance of trust in commercializing innovations. Practical and engaging, Innovating for Trust will appeal to enlightened business managers aiming to build and maintain customer trust, as well as students and researchers of innovation, trust and strategy.Contributors include: T.W. Andreassen, K. Bentsen, J. Blomkvist, D. Chasanidou, S. Clatworthy, M. Filho, A. Fjuk, A. Folstad, J. Gloppen, D. Groenquist, R. Halvorsrud, W. Haukedal, T. Hillestad, M.T. Hossain, S. Jorgensen, A. Karahasanovic, T. Kobbeltvedt, P. Kristensson, S. Kurtmollaiev, K. Kvale, L. Lervik-Olsen, M. Lueders, H. Nysveen, P.E. Pedersen, T. Saebi, S.E.R. Skard, B.A. Solem, C. Tepfers, H. Thorbjornsen, L.J. Tynes Pedersen, B. Yttri Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Librería: Biblios, frankfurt am main, AlemaniaBiblios
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EUR 226,00
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Condición: New.
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Librería: Kennys Bookstore, Olney, Estados Unidos de AmericaKennys Bookstore
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EUR 250,46
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Condición: New. 2017. Hardback. . . . . . Books ship from the US and Ireland.
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Librería: Kennys Bookshop and Art Galleries Ltd., Galway, IrlandaKennys Bookshop and Art Galleries Ltd.
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EUR 245,58
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Condición: New.
Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
Kurtmollaiev, Seidali (Editor)/ Lervik-olsen, Line (Editor)/ Andreassen, Tor W. (Editor)
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
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EUR 276,38
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Hardcover. Condición: Brand New. 292 pages. 9.18x6.12x9.21 inches. In Stock.
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Librería: Rarewaves.com UK, London, Reino UnidoRarewaves.com UK
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EUR 221,93
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Hardback. Condición: New. Innovation is a high-risk endeavor and success is dependent upon a firm's understanding of customer needs. A company's initial resistance to adopting innovation is mitigated with a solid foundation of customer trust in the firm. This book uniquely combines the work of scholars and practitioners to exami…ne how trust and customer-centricity impacts every phase of the innovation journey. Adopting a multidisciplinary approach, the contributions in this collection consider different aspects of innovating for trust. Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. The book also contains a valuable collection of case studies based upon innovation with major service providers, which supports the final emphasis on the importance of trust in commercializing innovations. Practical and engaging, Innovating for Trust will appeal to enlightened business managers aiming to build and maintain customer trust, as well as students and researchers of innovation, trust and strategy.Contributors include: T.W. Andreassen, K. Bentsen, J. Blomkvist, D. Chasanidou, S. Clatworthy, M. Filho, A. Fjuk, A. Følstad, J. Gloppen, D. Grönquist, R. Halvorsrud, W. Haukedal, T. Hillestad, M.T. Hossain, S. Jørgensen, A. Karahasanovic, T. Kobbeltvedt, P. Kristensson, S. Kurtmollaiev, K. Kvale, L. Lervik-Olsen, M. Lüders, H. Nysveen, P.E. Pedersen, T. Saebi, S.E.R. Skard, B.A. Solem, C. Tepfers, H. Thorbjørnsen, L.J. Tynes Pedersen, B. Yttri.
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Librería: Kennys Bookstore, Olney, Estados Unidos de AmericaKennys Bookstore
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EUR 310,87
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Condición: New.
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Librería: AussieBookSeller, Truganina, AustraliaAussieBookSeller
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EUR 359,45
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Hardcover. Condición: new. Hardcover. Innovation is a high-risk endeavor and success is dependent upon a firm's understanding of customer needs. A company's initial resistance to adopting innovation is mitigated with a solid foundation of customer trust in the firm. This book uniquely combines the work of scholars and practition…ers to examine how trust and customer-centricity impacts every phase of the innovation journey. Adopting a multidisciplinary approach, the contributions in this collection consider different aspects of innovating for trust. Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. The book also contains a valuable collection of case studies based upon innovation with major service providers, which supports the final emphasis on the importance of trust in commercializing innovations. Practical and engaging, Innovating for Trust will appeal to enlightened business managers aiming to build and maintain customer trust, as well as students and researchers of innovation, trust and strategy.Contributors include: T.W. Andreassen, K. Bentsen, J. Blomkvist, D. Chasanidou, S. Clatworthy, M. Filho, A. Fjuk, A. Folstad, J. Gloppen, D. Groenquist, R. Halvorsrud, W. Haukedal, T. Hillestad, M.T. Hossain, S. Jorgensen, A. Karahasanovic, T. Kobbeltvedt, P. Kristensson, S. Kurtmollaiev, K. Kvale, L. Lervik-Olsen, M. Lueders, H. Nysveen, P.E. Pedersen, T. Saebi, S.E.R. Skard, B.A. Solem, C. Tepfers, H. Thorbjornsen, L.J. Tynes Pedersen, B. Yttri Beginning with the notion of trust itself, authors examine the importance of trust in futures thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Librería: Mispah books, Redhill, Reino UnidoMispah books
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EUR 436,44
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hardcover. Condición: New. NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
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Librería: moluna, Greven, Alemaniamoluna
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EUR 60,51
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Kartoniert / Broschiert. Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Andreassen TorTor Wallin Andreassen is Professor, Chair, Department of Marketing, and Associate Dean MSc-program in Marketing at BI Norwegian School of Management, Norway. He ho…lds a Doctor of Economics from Stockholm University - s.
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Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
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EUR 79,95
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Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In stagnating, competitive markets existing customers are worth their weight in gold. Retaining existing customers rather than obtaining new customers is becoming the guiding star for an increasing audience of service companies. A common… assertion within the service marketing literature is that successful service recovery may improve dissatisfied customers' repurchase intention, perception of and attitude toward the supplier. In short: they are assumed to be more loyal than ordinary customers. Dissatisfaction with Services extends our current understanding of customer relations by investigating dissatisfied complaining customers reactions to supplier initiated service recovery. It investigates this assertion by 1) discussing the customer - supplier interaction, 2) identifying important factors influencing satisfaction with service recovery and future repurchase intention and 3) analyzing the consequences of satisfaction with service recovery on corporate image and future repurchase intention. Three groups of customers are studied; dissatisfied complaining customers, dissatisfied non-complaining customers and ordinary satisfied customers.
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EUR 161,69
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Hardcover. Condición: new. Hardcover. The traditional narrative of innovation often centers around the firm, overlooking the role of the customer as the ultimate judge and beneficiary of innovations. This book challenges the firms right to define innovation, advocating instead for a customer-centric approach.The ultimate aim of…this book is to help innovate both for and with the most critical stakeholderthe customer. To achieve this aim, the book explores various aspects of the customer perspective on innovation through five parts: 1) strategies for increasing market attractiveness through innovation, 2) commercial innovation, 3) social innovation, 4) digital innovation, and 5) innovation outcomes and prospects. Drawing on recent research from national innovation indexes in Norway, Finland, Sweden, Denmark, Spain, Belgium, and the USA, the book presents ideas and examples that explain how adopting the customer perspective on innovation can help transform challenges into opportunities and achieve higher returns.By exploring customer-oriented strategies and discussing the implications of commercial, social, and digital innovations, the book provides a detailed guide for leaders, innovators, entrepreneurs, and students to navigate the complexities of modern business environments. It will be a valuable resource for scholars of innovation management, strategic management, and marketing. This book challenges the traditional narrative of centering innovation around the firm, advocating instead for a customer-centric approach. It will be a valuable resource for scholars of innovation management, strategic management and marketing. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Librería: CitiRetail, Stevenage, Reino UnidoCitiRetail
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EUR 159,78
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Hardcover. Condición: new. Hardcover. The traditional narrative of innovation often centers around the firm, overlooking the role of the customer as the ultimate judge and beneficiary of innovations. This book challenges the firms right to define innovation, advocating instead for a customer-centric approach.The ultimate aim of…this book is to help innovate both for and with the most critical stakeholderthe customer. To achieve this aim, the book explores various aspects of the customer perspective on innovation through five parts: 1) strategies for increasing market attractiveness through innovation, 2) commercial innovation, 3) social innovation, 4) digital innovation, and 5) innovation outcomes and prospects. Drawing on recent research from national innovation indexes in Norway, Finland, Sweden, Denmark, Spain, Belgium, and the USA, the book presents ideas and examples that explain how adopting the customer perspective on innovation can help transform challenges into opportunities and achieve higher returns.By exploring customer-oriented strategies and discussing the implications of commercial, social, and digital innovations, the book provides a detailed guide for leaders, innovators, entrepreneurs, and students to navigate the complexities of modern business environments. It will be a valuable resource for scholars of innovation management, strategic management, and marketing. This book challenges the traditional narrative of centering innovation around the firm, advocating instead for a customer-centric approach. It will be a valuable resource for scholars of innovation management, strategic management and marketing. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Librería: PBShop.store UK, Fairford, Reino UnidoPBShop.store UK
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EUR 222,13
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HRD. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Librería: PBShop.store US, Wood Dale, Estados Unidos de AmericaPBShop.store US
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EUR 230,03
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HRD. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
