ISBN: 9783111392820 - redesigning thinking: how service design is solving our 21st century challenges (29 resultados)

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Paperback. Condición: New. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. …

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Taschenbuch. Condición: Neu. Neuware -The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. 248 pp. Englisch.…

Taschenbuch. Condición: Neu. Neuware -The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. 248 pp. Englisch.…

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Taschenbuch. Condición: Neu. Neuware - The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them.…

Paperback. Condición: New. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. …

Condición: NEW.

Taschenbuch. Condición: Neu. Neuware -American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesnt work. But there is a way to make it work - its called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customers journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them.Walter de Gruyter GmbH, Genthiner Strasse 13, 10785 Berlin Englisch.…

Taschenbuch. Condición: Neu. Redesigning Thinking | How Service Design is Solving Our 21st Century Challenges | Clive Grinyer | Taschenbuch | Großformatiges Paperback. Klappenbroschur | XVIII | Englisch | 2025 | De Gruyter | EAN 9783111392820 | Verantwortliche Person für die EU: Walter de Gruyter GmbH, De Gruyter GmbH, Genthiner Str. 13, 10785 Berlin, productsafety[at]degruyterbrill[dot]com | Anbieter: preigu.…

Paperback. Condición: New. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesn't work. But there is a way to make it work - it's called design. In Redesigning Thinking, Clive Grinyer discusses service design - the holistic process of managing all the points in a customer's journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. …

Paperback. Condición: new. Paperback. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesnt work. But there is a way to make it work its called design. In Redesigning Thinking, Clive Grinyer discusses service design the holistic process of managing all the points in a customers journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. Today's challenges - preserving the planet, creating social equity, harnessing accelerating technology - demand a change in the way we make decisions. In this book, Clive Grinyer provides examples, practical tools and inspiration for leaders, This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Condición: new. Paperback. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesnt work. But there is a way to make it work its called design. In Redesigning Thinking, Clive Grinyer discusses service design the holistic process of managing all the points in a customers journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. Today's challenges - preserving the planet, creating social equity, harnessing accelerating technology - demand a change in the way we make decisions. In this book, Clive Grinyer provides examples, practical tools and inspiration for leaders, This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Paperback. Condición: new. Paperback. American Book Fest Awards 2025 Finalist in the Business: General category Finalist in the Business: Problem Solving category of the Goody Business Book Awards 2025The world doesnt work. But there is a way to make it work its called design. In Redesigning Thinking, Clive Grinyer discusses service design the holistic process of managing all the points in a customers journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer. He argues that design is a way to think more humanely, to create better business and navigate through complex systems to achieve successful outcomes. Sharing inspirational stories and examples of the power of design from around the world, he explores how service design methods combine data and research to understand how context and creativity can be used as a problem-solving tool to engineer, reframe, and deliver effective solutions and help organizations succeed. Whether you are a leader in business or in government, a practicing designer looking to use your skills to enhance your impact, or a student keen to use your creativity to improve the prospects of the planet and society, this book will challenge you to change how you think. It will help you make informed decisions and craft products and services designed to create solutions for the people who use them. Today's challenges - preserving the planet, creating social equity, harnessing accelerating technology - demand a change in the way we make decisions. In this book, Clive Grinyer provides examples, practical tools and inspiration for leaders, This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…