Isbn: 9781737446668 - deploy empathy: a practical guide to interviewing customers (updated and expanded edition) (20 resultados)

Paperback or Softback. Condición: New. Deploy Empathy: A practical guide to interviewing customers (Updated and Expanded Edition). Book.

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Paperback. Condición: New. 2nd ed.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

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Paperback. Condición: New. 2nd ed.

Paperback. Condición: New. 2nd ed.

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Paperback. Condición: new. Paperback. With over 5,000 copies sold worldwide, Deploy Empathy has become a go-to guide for anyone interested in learning how to interview customers. This updated and expanded edition includes guidance on using AI in customer research, a customer interview workshop guide, additional analysis methods with worked examples, and more."Deploy Empathy is a playbook for making empathy part of your daily work, and in turn, building a business that customers love." - Jim Kalbach, author of The Jobs to Be Done PlaybookMaster customer interviewing (no people skills required!)Readers call this "the most practical overview of customer research" they've ever read because it gives you everything you need to start today: Ready-to-use interview scripts for discovery, retention, and cancellation conversationsThe beloved "How to Talk So People Will Talk" section with specific phrases that help people open up (and shows you how to practice these skills safely with friends and family first)Clear frameworks for making sense of what you learnA real interview so you know what success looks like With over 5,000 copies sold worldwide, Deploy Empathy has become a go-to guide for anyone interested in learning how to interview customers. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - With over 5,000 copies sold worldwide, Deploy Empathy has become a go-to guide for anyone interested in learning how to interview customers. This updated and expanded edition includes guidance on using AI in customer research, a customer interview workshop guide, additional analysis methods with worked examples, and more.'Deploy Empathy is a playbook for making empathy part of your daily work, and in turn, building a business that customers love.' - Jim Kalbach, author of The Jobs to Be Done PlaybookMaster customer interviewing (no people skills required!)Readers call this 'the most practical overview of customer research' they've ever read because it gives you everything you need to start today:Ready-to-use interview scripts for discovery, retention, and cancellation conversationsThe beloved 'How to Talk So People Will Talk' section with specific phrases that help people open up (and shows you how to practice these skills safely with friends and family first)Clear frameworks for making sense of what you learnA real interview so you know what success looks like.…

Taschenbuch. Condición: Neu. Deploy Empathy | A practical guide to interviewing customers (Updated and Expanded Edition) | Michele Hansen | Taschenbuch | Englisch | 2025 | Dotsquare LLC | EAN 9781737446668 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. …