Idioma: Inglés
Publicado por Bloomsbury Publishing USA, 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 5,72
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por Libraries Unlimited (edition 2), 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 5,77
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Fair. 2. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 7,72
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 67,83
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Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 70,61
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Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: BennettBooksLtd, Los Angeles, CA, Estados Unidos de America
EUR 67,62
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Añadir al carritohardcover. Condición: New. In shrink wrap. Looks like an interesting title!
Librería: Ria Christie Collections, Uxbridge, Reino Unido
EUR 66,71
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Añadir al carritoCondición: New. In.
EUR 66,21
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Añadir al carritoCondición: New.
EUR 73,34
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Añadir al carritoCondición: As New. Unread book in perfect condition.
EUR 106,50
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Añadir al carritoHardcover. Condición: Brand New. 2nd sub edition. 128 pages. 9.75x6.50x0.75 inches. In Stock.
Idioma: Inglés
Publicado por Bloomsbury Publishing Plc, 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
EUR 70,18
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Añadir al carritoHRD. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing Plc, 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
EUR 66,91
Cantidad disponible: Más de 20 disponibles
Añadir al carritoHRD. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Idioma: Inglés
Publicado por Bloomsbury Publishing Plc, Englewood, 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
EUR 86,81
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. Customer service has become an important part of library service, particularly within the reference department. Recent technological changes in the library have added myriad resources and searching techniques to an already complex encounter. This book shows librarians how to combine creativity with professional expertise to serve patrons. In this updated edition, the sociological and technological changes and trends of the last decade are reflected. Current research methods in the areas of neutral questioning and interview evaluation have been incorporated, as have ALA's new guidelines and standards. After reviewing the historical background of and research on the reference interview, the authors discuss the effects of technology and how to serve special populations. Emphasizing training and development, the book covers evaluation techniques, various types of interviews (eg teaching interview, information interview, mediated search), problem patrons, and other issues. It also includes interview skill tests, rating sheets checklists, and a bibliography of training materials and resources for further study. This edition reflects sociological and technological changes and trends that have transpired in the last decade. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 77,57
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Añadir al carritoHardback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Idioma: Inglés
Publicado por Bloomsbury Publishing Plc, Englewood, 1997
ISBN 10: 156308466X ISBN 13: 9781563084669
Librería: CitiRetail, Stevenage, Reino Unido
EUR 72,75
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. Customer service has become an important part of library service, particularly within the reference department. Recent technological changes in the library have added myriad resources and searching techniques to an already complex encounter. This book shows librarians how to combine creativity with professional expertise to serve patrons. In this updated edition, the sociological and technological changes and trends of the last decade are reflected. Current research methods in the areas of neutral questioning and interview evaluation have been incorporated, as have ALA's new guidelines and standards. After reviewing the historical background of and research on the reference interview, the authors discuss the effects of technology and how to serve special populations. Emphasizing training and development, the book covers evaluation techniques, various types of interviews (eg teaching interview, information interview, mediated search), problem patrons, and other issues. It also includes interview skill tests, rating sheets checklists, and a bibliography of training materials and resources for further study. This edition reflects sociological and technological changes and trends that have transpired in the last decade. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Librería: moluna, Greven, Alemania
EUR 70,59
Cantidad disponible: Más de 20 disponibles
Añadir al carritoGebunden. Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a vital part of library service.Über .
Librería: preigu, Osnabrück, Alemania
EUR 73,25
Cantidad disponible: 5 disponibles
Añadir al carritoBuch. Condición: Neu. The Reference Interview As a Creative Art | Elaine Jennerich (u. a.) | Buch | Gebunden | Englisch | 1997 | Libraries Unlimited | EAN 9781563084669 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 85,91
Cantidad disponible: 1 disponibles
Añadir al carritoBuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.Customer service, so important to success in business, is also a vital part of library service. Perhaps nowhere else does the concept play such a significant role as in the library reference department. Recent technological changes in the library have added myriad resources and searching techniques to an already complex encounter. This book shows librarians how to combine creativity with professional expertise to produce the happiest of results-a satisfied patron. Completely updated, this new edition reflects sociological and technological changes and trends that have transpired in the last decade. Current research methods in the areas of neutral questioning and interview evaluation have been incorporated, as have ALA's new guidelines and standards. After reviewing the historical background of, and research on, the reference interview, the authors discuss the effects of technology and how to serve special populations, emphasizing training and development while covering evaluation techniques.