9781292444352 - closing the service gap: how to connect customers, employees and organisations de laker, benjamin; soga, lebene richmond; bolade-ogunfodun, yemisi (15 resultados)
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Librería: Zoom Books East, Glendale Heights, IL, Estados Unidos de AmericaZoom Books East
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Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Paperback. Condición: new. Paperback. How connected are your customers, employees and organisation? As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation. Following in the footste…ps of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation: Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees. How connected are the customers, employees and the organisation in your organisation? This book helps you build deep connections between each to serve your customers and build a successful brand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Librería: Basi6 International, Irving, TX, Estados Unidos de AmericaBasi6 International
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Condición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Idioma: Inglés
Editorial: FT Publishing International, Pearson FT Press Mär 2023, 2023
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Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, AlemaniaBuchWeltWeit Ludwig Meier e.K.
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Taschenbuch. Condición: Neu. Neuware -How connected are your customers, employees and organisation As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation.Following in the footsteps… of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation:Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees. 232 pp. Englisch.
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Librería: THE SAINT BOOKSTORE, Southport, Reino UnidoTHE SAINT BOOKSTORE
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Paperback / softback. Condición: New. New copy - Usually dispatched within 4 working days.
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
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Paperback. Condición: Brand New. 232 pages. 9.21x6.10x0.51 inches. In Stock.
Closing the Service Gap: How to connect customers, employees and organisations
Laker, Benjamin/Soga, Lebene Richmond/Bolade-Ogunfodun, Yemisi
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Librería: moluna, Greven, Alemaniamoluna
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Condición: New. Über den AutorBen Laker is a Professor of Leadership at Henley Business School. Prof Laker has authored several books, most recently the Financial Times bestseller, Too Proud To Lead (Bloomsbury), w.
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Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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Paperback. Condición: new. Paperback. How connected are your customers, employees and organisation? As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation. Following in the footste…ps of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation: Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees. How connected are the customers, employees and the organisation in your organisation? This book helps you build deep connections between each to serve your customers and build a successful brand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Librería: preigu, Osnabrück, Alemaniapreigu
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Taschenbuch. Condición: Neu. Closing the Service Gap: How to connect customers, employees and organisations | Benjamin Laker (u. a.) | Taschenbuch | 232 S. | Englisch | 2025 | Pearson Business | EAN 9781292444352 | Verantwortliche Person für die EU: Pearson Studium im Verlag Pearson Benelux B.V. Zweigniederla, Sankt-Martin-Str.…82, 81541 München, buchhandel[at]pearson[dot]com | Anbieter: preigu.
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Condición: New. Print on Demand.
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Librería: Books Puddle, New York, NY, Estados Unidos de AmericaBooks Puddle
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Condición: New. Print on Demand 1st edition NO-PA16APR2015-KAP.
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Librería: Biblios, frankfurt am main, HESSE, AlemaniaBiblios
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Condición: New. PRINT ON DEMAND.
Idioma: Inglés
Editorial: FT Publishing International, Pearson International Mär 2023, 2023
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Librería: buchversandmimpf2000, Emtmannsberg, BAYE, Alemaniabuchversandmimpf2000
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Taschenbuch. Condición: Neu. This item is printed on demand - Print on Demand Titel. Neuware -How connected are your customers, employees and organisation As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers…, employees, and organisation.Following in the footsteps of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation:Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees.Financial Times Prent., St.-Martin-Straße 82, 81541 München 232 pp. Englisch.
Idioma: Inglés
Editorial: FT Publishing International, Pearson Mär 2023, 2023
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Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
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EUR 34,06
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Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - How connected are your customers, employees and organisation As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers,… employees, and organisation.Following in the footsteps of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation:Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees.
