ISBN: 9780803949508 - total quality management in human service organizations: 67 (sage human services guides) (17 resultados)

Condición: Very Good. Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners. Series: Sage Human Services Guides. Num Pages: 112 pages, 1, black & white illustrations. BIC Classification: JFF; KJMV2. Category: (P) Professional & Vocational. Dimension: 141 x 216 x 8. Weight in Grams: 170. Clean copy with minor shelf wear. Small stain to bottom corner of pages. Remains a very good copy. 1993. Paperback. . . . . Books ship from the US and Ireland.…

Condición: Very Good. Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners. Series: Sage Human Services Guides. Num Pages: 112 pages, 1, black & white illustrations. BIC Classification: JFF; KJMV2. Category: (P) Professional & Vocational. Dimension: 141 x 216 x 8. Weight in Grams: 170. Clean copy with minor shelf wear. Small stain to bottom corner of pages. Remains a very good copy. 1993. Paperback. . . . .…

paperback. Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers.…

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Paperback. Condición: Brand New. 112 pages. 8.50x5.50x0.50 inches. In Stock.

Condición: New. Print on Demand pp. 120.

Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-makin.…

Condición: New. Print on Demand pp. 120 1:B&W 5.5 x 8.5 in or 216 x 140 mm (Demy 8vo) Perfect Bound on Creme w/Gloss Lam.

Condición: New. PRINT ON DEMAND pp. 120.

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization¿s customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto analysis. Among the other topics examined are contractor involvement, training top management personnel, training middle managers and staff, and selecting an implementation strategy. All the examples used in this volume are drawn from the fields of public administration, gerontology, public health, and management of nonprofit organizations. Total Quality Management in Human Service Organizations is a good 'backgrounder' for human service administrators and organizations prior to undergoing a more detailed agency discussion of, or training in, TQM. It is also of great value to students and faculty in social work administration programs who are interested in the basics of TQM.…

Paperback / softback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.