Isbn: 9780792368526 - occupational strain and efficacy in human service workers: when the rescuer becomes the victim (20 resultados)

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Occupational Strain and Efficacy in Human Service Workers : When the Rescuer Becomes the Victim
Dollard, Maureen F.; Winefield, Helen R.; Winefield, Anthony H.
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Occupational Strain and Efficacy in Human Service Workers : When the Rescuer Becomes the Victim
Dollard, Maureen F.; Winefield, Helen R.; Winefield, Anthony H.
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Hardback. Condición: New. 2001 ed. Workers in the human services face some of society's most challenging situations every day. Poverty, violence, mental illness, addiction and self-harm - experienced on an intimate scale - are all part of an expected routine along with constant administrative and technical workloads. Human service workers' decisions affect the lives of some of society's most disadvantaged: children, poor, the aged and those in secure care. These workers have to decide whether or not to remove children from their parents, who should receive scant resources, and how best to counsel people in severe difficulty, including domestic violence and abusive situations. This book shows how one large human service organization systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. It should be a valuable text for those involved in the development of human service policy and the management of social workers, counsellors, youth workers, and psychologists.Human service practitioners and those interested in organizational development and in the engineering of a human service work environment, that is both healthy and productive, should also find the book of value. Using a participatory action research design, this book explores both academic and local theory in the development of an intervention plan to reduce occupational strain, and enhance efficacy.…

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Buch. Condición: Neu. Neuware - Workers' compensation data in a large public sector human service agency clearly indicated that the most significant type ofcompensable incident that occurred within the organisation was that ofanxiety and stress related conditions. From September 1987 to September 1995, there had been 219 workers compensation claims relating to workplace strain (stress) in the agency. The total cost of these claims was $4,865,249. A study was commissioned by the agency in early 1996 to review workplace strain. The outcomes sought by the department following the implementation of the project recommendations, as outlined in the project briefwere to have: 1. a reduction ofpsychological and physical injuries of employees; 2. shorter duration of claims; 3. a reduction in the costs of claims; 4. a potential drop in sick leave; 5. a reduction in non compensable measures of occupational strain eg, absenteeism, poor performance, work flow interference, staffturnover, replacement and training costs; 6. managers and staffto be more aware of their role in preventing strain, contributing to strain, and managing strain; 7. managers to know ofand use a range of resources to assist them with occupational strain issues, eg, Occupational Health and Safety Advisor, and StaffCounsellor; and 8. staff to have a clear means and strategies to assist them with occupational strain and avenues to resolve conflict. OBJECTIVES OF THE REVIEW The main objectives of the review, as outlined in the project brief, were to have: 1.…

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Gebunden. Condición: New. Workers compensation data in a large public sector human service agency clearly indicated that the most significant type ofcompensable incident that occurred within the organisation was that ofanxiety and stress related conditions. From September 1987 to S.

Occupational Strain and Efficacy in Human Service Workers
Dollard, Maureen F.; Winefield, Anthony H.; Winefield, Helen R.
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Condición: New. Shows how one large human service organisation systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. This book explores academic and local theory in the development of an intervention plan to reduce occupational strain. Num Pages: 235 pages, 2 black & white illustrations, biography. BIC Classification: JKSN; MBN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 15. Weight in Grams: 1160. . 2001. Hardback. . . . .…

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Buch. Condición: Neu. Occupational Strain and Efficacy in Human Service Workers | When the Rescuer Becomes the Victim | M. Dollard (u. a.) | Buch | vii | Englisch | 2001 | Springer | EAN 9780792368526 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu. …

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Hardback. Condición: New. 2001 ed. Workers in the human services face some of society's most challenging situations every day. Poverty, violence, mental illness, addiction and self-harm - experienced on an intimate scale - are all part of an expected routine along with constant administrative and technical workloads. Human service workers' decisions affect the lives of some of society's most disadvantaged: children, poor, the aged and those in secure care. These workers have to decide whether or not to remove children from their parents, who should receive scant resources, and how best to counsel people in severe difficulty, including domestic violence and abusive situations. This book shows how one large human service organization systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. It should be a valuable text for those involved in the development of human service policy and the management of social workers, counsellors, youth workers, and psychologists.Human service practitioners and those interested in organizational development and in the engineering of a human service work environment, that is both healthy and productive, should also find the book of value. Using a participatory action research design, this book explores both academic and local theory in the development of an intervention plan to reduce occupational strain, and enhance efficacy.…

Occupational Strain and Efficacy in Human Service Workers
Dollard, Maureen F.; Winefield, Anthony H.; Winefield, Helen R.
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Condición: New. Shows how one large human service organisation systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. This book explores academic and local theory in the development of an intervention plan to reduce occupational strain. Num Pages: 235 pages, 2 black & white illustrations, biography. BIC Classification: JKSN; MBN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 15. Weight in Grams: 1160. . 2001. Hardback. . . . . Books ship from the US and Ireland.…

Occupational Strain and Efficacy in Human Service Workers : When the Rescuer Becomes the Victim
Dollard, Maureen F.; Winefield, Helen R.; Winefield, Anthony H.
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Occupational Strain and Efficacy in Human Service Workers : When the Rescuer Becomes the Victim
Dollard, Maureen F.; Winefield, Helen R.; Winefield, Anthony H.
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Occupational Strain and Efficacy in Human Service Workers: When the Rescuer Becomes the Victim
Dollard, M. (Author)/ Winefield, A. (Author)/ Winefield, A. (Author)
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Hardcover. Condición: Brand New. 2001 edition. 244 pages. 9.75x6.50x0.75 inches. In Stock. This item is printed on demand.

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Condición: New. Print on Demand pp. 248 Illus.

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Condición: New. PRINT ON DEMAND pp. 248.