9780470423325 - service systems management and engineering: creating strategic differentiation and operational excellence de chang, ching m. (26 resultados)
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Librería: HPB-Red, Dallas, TX, Estados Unidos de AmericaHPB-Red
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EUR 13,12
Envío por EUR 3,25Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
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EUR 23,89
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Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
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EUR 23,89
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Librería: Bay State Book Company, North Smithfield, RI, Estados Unidos de AmericaBay State Book Company
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EUR 25,94
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Condición: very_good.
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- Primera edición
Librería: One Planet Books, Columbia, MO, Estados Unidos de AmericaOne Planet Books
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EUR 23,90
Envío por EUR 3,46Se envía dentro de Estados Unidos de AmericaCantidad disponible: 5 disponibles
hardcover. Condición: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Librería: HPB-Red, Dallas, TX, Estados Unidos de AmericaHPB-Red
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EUR 24,13
Envío por EUR 3,25Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.
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- Primera edición
Librería: Textbooks_Source, Columbia, MO, Estados Unidos de AmericaTextbooks_Source
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EUR 23,95
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hardcover. Condición: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Librería: Gardner's Used Books, Inc., Tulsa, OK, Estados Unidos de AmericaGardner's Used Books, Inc.
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EUR 23,89
Envío por EUR 3,90Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Good. Good condition hardback. Pages are clean and unmarked. Minor edgewear and corner rubbing. BOOK ONLY Tulsa's largest used bookstore. Located on South Mingo Road since 1991. No-hassle return policy if not completely satisfied.
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Librería: Ramshackle Bookshop, Palm Harbor, FL, Estados Unidos de AmericaRamshackle Bookshop
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EUR 37,74
Envío por EUR 5,20Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. In excellent condition. No ownership marks/writing within. A touch of light shelf wear to the covers otherwise the book is in great shape.
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Librería: Brook Bookstore On Demand, Napoli, NA, ItaliaBrook Bookstore On Demand
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EUR 131,40
Envío por EUR 11,00Se envía de Italia a Estados Unidos de AmericaCantidad disponible: 7 disponibles
Condición: new.
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
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EUR 144,32
Envío por EUR 2,29Se envía dentro de Estados Unidos de AmericaCantidad disponible: 14 disponibles
Condición: As New. Unread book in perfect condition.
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
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EUR 145,85
Envío por EUR 2,29Se envía dentro de Estados Unidos de AmericaCantidad disponible: 14 disponibles
Condición: New.
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- Primera edición
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de AmericaGrand Eagle Retail
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EUR 148,22
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Hardcover. Condición: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service… systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Librería: PBShop.store UK, Fairford, GLOS, Reino UnidoPBShop.store UK
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EUR 148,03
Envío por EUR 8,93Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 7 disponibles
HRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
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EUR 143,07
Envío por EUR 17,56Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 7 disponibles
Condición: New.
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 145,56
Envío por EUR 17,56Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 7 disponibles
Condición: As New. Unread book in perfect condition.
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Librería: Rarewaves.com USA, London, LONDO, Reino UnidoRarewaves.com USA
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 179,08
Gastos de envío gratisSe envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 4 disponibles
Hardback. Condición: New. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems eng…ineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
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Librería: Majestic Books, Hounslow, Reino UnidoMajestic Books
Contactar con el vendedorVendedor de 4 estrellasCondición: Nuevo
EUR 174,54
Envío por EUR 7,61Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 3 disponibles
Condición: New. pp. xxx + 690 Illus.
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Librería: Ubiquity Trade, Miami, FL, Estados Unidos de AmericaUbiquity Trade
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EUR 181,76
Envío por EUR 2,60Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Brand new! Please provide a physical shipping address.
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- Primera edición
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
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EUR 172,87
Envío por EUR 9,50Se envía de Irlanda a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: New. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of serv…ice enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386. . 2010. 1st Edition. Hardcover. . . . .
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- Primera edición
Librería: CitiRetail, Stevenage, Reino UnidoCitiRetail
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EUR 161,59
Envío por EUR 43,32Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service… systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Librería: Books Puddle, New York, NY, Estados Unidos de AmericaBooks Puddle
Contactar con el vendedorVendedor de 4 estrellasCondición: Nuevo
EUR 203,57
Envío por EUR 3,46Se envía dentro de Estados Unidos de AmericaCantidad disponible: 3 disponibles
Condición: New. pp. xxx + 690.
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 191,59
Envío por EUR 17,56Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Brand New. 1st edition. 720 pages. 9.37x7.76x1.65 inches. In Stock.
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Librería: Kennys Bookstore, Olney, MD, Estados Unidos de AmericaKennys Bookstore
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 219,64
Envío por EUR 9,11Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: New. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of serv…ice enterprises. Num Pages: 720 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 235 x 197 x 43. Weight in Grams: 1386. . 2010. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
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Librería: Rarewaves.com UK, London, Reino UnidoRarewaves.com UK
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 168,52
Envío por EUR 76,11Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 4 disponibles
Hardback. Condición: New. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems eng…ineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.
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- Primera edición
Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 258,51
Envío por EUR 32,10Se envía de Australia a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service… systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalizationMaterials supplemented and enhanced by a large number of case studies and examplesSkills for successful service engineering and management to create strategic differentiation and operational excellence for service organizationsFocused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
