William donohue (813 resultados)

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condición: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condición: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

hardcover. Condición: Very Good.

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condición: Very Good. A bright, square, and overall a nice copy.

hardcover. Condición: Very Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations.

Paperback. Condición: Good. Managing Interpersonal Conflict helps readers better understand and ultimately manage their routine interpersonal conflicts. Specifically, the book walks readers through the conflict process--from the initial decision of whether or not to confront differences to how to plan the actual confrontation. Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues. The key to managing conflict is to address differences collaboratively so parties can create better solutions and, ultimately, strengthen their relationships. Managing Interpersonal Conflict prepares and encourages the reader to stop avoiding their conflicts and start confronting them. Designed for college and university undergraduates, Donohue?s text and the Interpersonal Commtext series will also interest students and professionals in management studies, sociology, organization studies, and social psychology. "They provide a very useful look at a somewhat broader than usual range of conflict issues. . . . Where the decision is to confront, it offers useful approaches to allowing face saving and to issue structuring that will allow the conflict, in many cases, to be readily resolved. . . . The second section . . . provides a useful and easily worked with framework for negotiating, and deals most effectively with the use of and responses to the exercise of power in the negotiation context. . . . The book is exceptionally readable and effective in its presentation of approaches to conflict. While it is not a traditional academic text, periodic references to the conflict literature are used to allow the reader to examine the issues presented in more depth. The book will serve as an outstanding text for a training program in conflict management and can also be used by an individual effectively to learn these techniques." --The Alternative Newsletter.…

Hardcover. Condición: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condición: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.

Paperback. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condición: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Condición: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardcover. Condición: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condición: Very Good. Effective leaders are good communicators. In Critical Conversations as Leadership, Dr. William A. Donohue describes conversation as a card game called Card Talk. The key to successful business communication and interpersonal communication is to select the right Talk Cards in the right situations to accomplish your communication goals. Critical Conversations as Leadership will walk you through the process of selecting the right card or cards, so that you can think strategically about how to get your points across. Card Talk teaches communicators to think strategically and to think ahead of critical conversations and to not 'think behind' or reactively.The Leader Card is fundamental to playing and winning conversation games, as is learning when and how it should be played. In addition to the Leader Card, business professionals need a large deck of both personal and professional cards to give them the flexibility they need to play communication games effectively. Casual conversation creates the foundation upon which problem-solving and conflict evolves. Knowing which cards to use in the Casual Conversation Game is an important factor in successful conversation.Playing the Decision-making Game, especially in a group situation, requires many different cards to be played. Critical Conversations as Leadership teaches when to use the Leadership Card, the Colleague card, The Expert Card and many others to promote a team atmosphere and allow individuals to freely exchange information.Negotiating is often adversarial, it does not have to be. Learning how to resolve conflict allows effective leaders to communicate in a collaborative and successful way. Performance appraisals often dreaded by both the employer and the employee. Playing The Performance Appraisal Game effectively will alow leaders to painlessly inspire and energize their team members in order to get the most out of each employee. Effective presentations require multiple cards be played along with the right combination of digital and personal media to reach and acquire an audience's attention. Learning the five rules for structuring the Presenting Game allow presenters make an effective presentation that will assist with problem-solving and generate a discussion about effective solutions.The most important expectation that followers have of leaders is that they lay out a vision for the organization. Readers will learn how to play the Vision Game, the communication effort needed to sell and sustain their vision. Thanks in part to the internet, today's customers expect to interact with companies. Customers play a variety of cards and companies need to know how to respond effectively. Playing the Customer Engagement Game requires a wide range of personal and professional cards so that customers feel welcomed and that their input is valued. Effective communication requires learning what an out-side-in company is and what the key cultural elements are that must be addressed to become more customer-centric. Finally, realizing that mistakes happen to even the most seasoned veterans of critical conversations, it is important to be aware of the most common mistakes that can happen during tense interactions. The final chapter of Critical Conversations as Leadership will walk you through these common mistakes and prepare you for successful critical conversations.…

hardcover. Condición: Acceptable. Estado de la sobrecubierta: Includes dust jacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

Hardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.