Shantal brown (14 resultados)

Condición: As New. Unread book in perfect condition.

Condición: New.

Condición: As New. Unread book in perfect condition.

Condición: New.

Condición: New. In English.

Paperback. Condición: new. Paperback. If you've ever worked in a call center, you already know the truth.The phones never stop ringing.The customers are sometimes wonderful. and sometimes absolutely unhinged.QA is always watching.And somehow the phrase "Your call is very important to us" becomes both a professional script and a personal coping mechanism.How to Survive the Call Center Life is a hilarious, brutally honest survival guide for anyone who has ever worn a headset and entered the unpredictable world of customer service.Part comedy, part real-world survival manual, this book dives into the daily chaos of call center work and the skills agents develop just to stay sane.Inside you'll discover: - How to survive your first soul-crushing angry caller- The mysterious logic of QA scorecards- The metrics monster and its never-ending demands- The art of sounding cheerful while slowly dying inside- Why your coworkers become your only allies in the apocalypse- Practical techniques for de-escalating furious customers- Stress-management strategies that actually help- The hidden skills that make great agents stand outWhether you're a brand new agent, a seasoned customer service warrior, or a supervisor who understands the battlefield, this book will make you laugh, nod in painful recognition, and maybe even survive your next shift with your sanity intact.If you've ever muted your headset just to scream into the void.This book is for you. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Taschenbuch. Condición: Neu. Neuware - Called to Intercede Volume 17: Praying for the USA is a powerful and timely anthology by visionary Dr. Monique L. Rodgers and 25 prolific co-authors and intercessors. In this compelling collection, each contributor brings their unique voice and heartfelt prayers to uplift, heal, and transform the nation. As America navigates through challenging times, this volume serves as a beacon of hope and a call to action for believers to unite in intercession.…

Condición: New. Print on Demand.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Condición: new. Paperback. Rising Anyway is an inspirational story about resilience, sacrifice, and the quiet strength of motherhood.When Elena Carter finds herself raising her two sons alone, every day becomes a battle between exhaustion and determination. Working long hours while struggling to keep the lights on, Elena refuses to let hardship define her family's future.As her sons grow older and begin to understand the sacrifices she makes, they witness something powerful: resilience is not about avoiding hardship-it's about standing back up every time life knocks you down.Rising Anyway is a moving story about perseverance, family, and the courage it takes to keep building a better life even when the odds are against you. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condición: new. Paperback. If you've ever worked in a call center, you already know the truth.The phones never stop ringing.The customers are sometimes wonderful. and sometimes absolutely unhinged.QA is always watching.And somehow the phrase "Your call is very important to us" becomes both a professional script and a personal coping mechanism.How to Survive the Call Center Life is a hilarious, brutally honest survival guide for anyone who has ever worn a headset and entered the unpredictable world of customer service.Part comedy, part real-world survival manual, this book dives into the daily chaos of call center work and the skills agents develop just to stay sane.Inside you'll discover: - How to survive your first soul-crushing angry caller- The mysterious logic of QA scorecards- The metrics monster and its never-ending demands- The art of sounding cheerful while slowly dying inside- Why your coworkers become your only allies in the apocalypse- Practical techniques for de-escalating furious customers- Stress-management strategies that actually help- The hidden skills that make great agents stand outWhether you're a brand new agent, a seasoned customer service warrior, or a supervisor who understands the battlefield, this book will make you laugh, nod in painful recognition, and maybe even survive your next shift with your sanity intact.If you've ever muted your headset just to scream into the void.This book is for you. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…