Rob markey (40 resultados)

Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

paperback. Condición: Good.

Paperback. Condición: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Condición: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Hardcover. Condición: Good. Nice used book. DJ has some wear on the edges and a tiny tear at the bottom of the spine. Name and number on inside of front cover. A few pages have slight bend on right side. One page has two creases from being folded over.

Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Hardcover. Condición: Good. Hardback with dust jacket in good condition.

Condición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.…

audioCD. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Condición: Very Good +. Estado de la sobrecubierta: Very Good +. Third printing. Inscribed and signed by coauthor Reichheld on the front endpaper: "To J-- / Best wishes, / Fred Reichheld." The book is square and unmarked; bottom corners and spine ends bumped. The dust jacket is not price-clipped (original price $27.95); light edgewear; Brodart protected. Signed by Author(s).…

paperback. Condición: New.

Hardcover. Condición: Used; Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.…

Hardcover. Condición: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.…

Condición: As New. Unread copy in mint condition.

Condición: New.

Hardcover. Condición: Near Fine. Estado de la sobrecubierta: Very Good +. 1st Edition. First printing, full number line. Signed by both coauthors on a Bain & Company bookplate on the front endpaper: "Fred Reichheld / Rob Markey." The book is square and unmarked; corners sharp, tail of spine bumped. The dust jacket is not price-clipped (original price $27.95); uneven fading to the yellow of the front panel; Brodart protected. Signed by Author(s). …

Condición: As New. Unread book in perfect condition.

Condición: New.

Condición: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Condición: New.

Condición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.…

Hardcover. Condición: Brand New. revised expanded edition. 224 pages. 9.50x6.25x1.00 inches. In Stock.

Condición: As New. Unread book in perfect condition.

Condición: New.

Hardcover. Condición: Brand New. revised expanded edition. 224 pages. 9.50x6.25x1.00 inches. In Stock.

Buch. Condición: Neu. Neuware -In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: ?Would you recommend us to a friend ' By asking customers this question, you identify detractors, who sully your firm's reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.You also generate a vital metric: your Net Promoter Score. Since the book was first published, Net Promoter has transformed companies, across industries and sectors, constituting a game-changing system and ethos that rivals Six Sigma in its power.In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results. With his trademark clarity, Reichheld:? Defines the fundamental concept of Net Promoter, explaining its connection to your company's growth and sustained success? Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers? Shares new and compelling stories of companies that have transformed their performance by putting Net Promoter at the center of their businessPractical and insightful, The Ultimate Question 2.0 provides a blueprint for long-term growth and success. Englisch.…

Buch. Condición: Neu. Neuware -In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: ?Would you recommend us to a friend ' By asking customers this question, you identify detractors, who sully your firm's reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.You also generate a vital metric: your Net Promoter Score. Since the book was first published, Net Promoter has transformed companies, across industries and sectors, constituting a game-changing system and ethos that rivals Six Sigma in its power.In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results. With his trademark clarity, Reichheld:? Defines the fundamental concept of Net Promoter, explaining its connection to your company's growth and sustained success? Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers? Shares new and compelling stories of companies that have transformed their performance by putting Net Promoter at the center of their businessPractical and insightful, The Ultimate Question 2.0 provides a blueprint for long-term growth and success. Englisch.…