Jl karthick (19 resultados)

Condición: New.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Condición: As New. Unread book in perfect condition.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Condición: New.

Condición: As New. Unread book in perfect condition.

Taschenbuch. Condición: Neu. Neuware - The ultimate field guide for building a Customer Success engine that delivers real results.Whether you are new to Customer Success or scaling a CS program from the ground up, this book gives you the tools, frameworks, and real-world insights to succeed.Written by Karthick JL, a seasoned CS leader with 20 years in global SaaS, Fundamentals of Customer Success breaks down the entire customer lifecycle and shows you how to: - Deliver value fast with effective onboarding- Drive adoption that leads to habit and advocacy- Identify churn risks and act before it is too late- Build expansion and upsell playbooks that work- Measure what matters (not just vanity metrics)- Scale CS with the right team, tools, and mindset- Create a customer-centric culture across your company- Grow your CS career in a rapidly evolving industryWhether you are a CSM, CS leader, founder, or product-driven team, this book is packed with actionable strategies, visuals, and field-tested templates to help you succeed in today's customer-first world.If you are serious about building retention, driving expansion, and making Customer Success a growth engine, this is the book for you.…

Taschenbuch. Condición: Neu. Neuware - Customer Success is changing rapidly.Traditional playbooks built on spreadsheets, fragmented tools, manual workflows, and reactive processes can no longer keep pace with modern customer expectations.The Claude Playbook for Customer Success provides a practical framework for using AI to transform Customer Success into a scalable, intelligence driven operating model.This book shows Customer Success leaders, CS Ops teams, CSMs, and SaaS professionals how to connect customer data, insights, workflows, and execution using Claude and modern AI systems.Inside this book, you will learn how to: - Build Account Intelligence Engines that surface risks, opportunities, and customer signals- Create executive ready QBRs and customer narratives using AI- Design dynamic playbooks and automated workflows- Improve onboarding, adoption, renewals, and expansion motions- Establish scalable CS operations and health frameworks- Turn fragmented customer information into actionable insight- Use AI responsibly across customer facing workflows- Build a modern Customer Success operating model for scaleRather than focusing on theory alone, this book emphasizes practical execution with real world workflows, frameworks, prompts, and operational thinking that can be applied immediately.Whether you are a Customer Success professional, CS leader, SaaS operator, or AI enthusiast exploring the future of customer operations, this book provides a clear roadmap for combining AI with Customer Success execution.…

Paperback. Condición: new. Paperback. Customer Success was meant to be strategic.But for most teams, the reality is different. Time is consumed by meetings, follow-ups, CRM updates and constant context switching. The work that should drive outcomes often gets buried under operational load.This book shows how to change that.AI Powered Customer Success is a practical, no-hype guide to using Artificial Intelligence in real Customer Success workflows. Instead of theory, it focuses on what actually works inside day-to-day CSM responsibilities.Inside this book, you will learn how to: Reduce time spent on meeting prep, documentation and communicationTurn product usage data into clear, actionable insightsDetect customer risk early before churn becomes visibleIdentify expansion opportunities using real adoption signalsPrioritize the right accounts instead of reacting to noiseBuild a simple AI stack using tools you already haveScale Customer Success without losing personalizationThis is not a technical AI book. You do not need a data science background.It is written for Customer Success Managers, leaders and SaaS operators who want to: Work more strategicallyManage larger portfolios effectivelyDeliver measurable customer outcomesAI will not replace Customer Success but it will redefine how the best teams operate.This book shows you how to get there. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Condición: New. Print on Demand.

Condición: New. Print on Demand.

Condición: New. Print on Demand.

Paperback. Condición: new. Paperback. The ultimate field guide for building a Customer Success engine that delivers real results.Whether you are new to Customer Success or scaling a CS program from the ground up, this book gives you the tools, frameworks, and real-world insights to succeed.Written by Karthick JL, a seasoned CS leader with 20 years in global SaaS, Fundamentals of Customer Success breaks down the entire customer lifecycle and shows you how to: - Deliver value fast with effective onboarding- Drive adoption that leads to habit and advocacy- Identify churn risks and act before it is too late- Build expansion and upsell playbooks that work- Measure what matters (not just vanity metrics)- Scale CS with the right team, tools, and mindset- Create a customer-centric culture across your company- Grow your CS career in a rapidly evolving industryWhether you are a CSM, CS leader, founder, or product-driven team, this book is packed with actionable strategies, visuals, and field-tested templates to help you succeed in today's customer-first world.If you are serious about building retention, driving expansion, and making Customer Success a growth engine, this is the book for you. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condición: new. Paperback. Customer Success is changing rapidly.Traditional playbooks built on spreadsheets, fragmented tools, manual workflows, and reactive processes can no longer keep pace with modern customer expectations.The Claude Playbook for Customer Success provides a practical framework for using AI to transform Customer Success into a scalable, intelligence driven operating model.This book shows Customer Success leaders, CS Ops teams, CSMs, and SaaS professionals how to connect customer data, insights, workflows, and execution using Claude and modern AI systems.Inside this book, you will learn how to: - Build Account Intelligence Engines that surface risks, opportunities, and customer signals- Create executive ready QBRs and customer narratives using AI- Design dynamic playbooks and automated workflows- Improve onboarding, adoption, renewals, and expansion motions- Establish scalable CS operations and health frameworks- Turn fragmented customer information into actionable insight- Use AI responsibly across customer facing workflows- Build a modern Customer Success operating model for scaleRather than focusing on theory alone, this book emphasizes practical execution with real world workflows, frameworks, prompts, and operational thinking that can be applied immediately.Whether you are a Customer Success professional, CS leader, SaaS operator, or AI enthusiast exploring the future of customer operations, this book provides a clear roadmap for combining AI with Customer Success execution. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condición: new. Paperback. Customer Success was meant to be strategic.But for most teams, the reality is different. Time is consumed by meetings, follow-ups, CRM updates and constant context switching. The work that should drive outcomes often gets buried under operational load.This book shows how to change that.AI Powered Customer Success is a practical, no-hype guide to using Artificial Intelligence in real Customer Success workflows. Instead of theory, it focuses on what actually works inside day-to-day CSM responsibilities.Inside this book, you will learn how to: Reduce time spent on meeting prep, documentation and communicationTurn product usage data into clear, actionable insightsDetect customer risk early before churn becomes visibleIdentify expansion opportunities using real adoption signalsPrioritize the right accounts instead of reacting to noiseBuild a simple AI stack using tools you already haveScale Customer Success without losing personalizationThis is not a technical AI book. You do not need a data science background.It is written for Customer Success Managers, leaders and SaaS operators who want to: Work more strategicallyManage larger portfolios effectivelyDeliver measurable customer outcomesAI will not replace Customer Success but it will redefine how the best teams operate.This book shows you how to get there. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…