Idioma: Inglés
Publicado por Cengage Learning (edition 5), 2016
ISBN 10: 1285429788 ISBN 13: 9781285429786
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 7,37
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. 5. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Librería: HPB-Red, Dallas, TX, Estados Unidos de America
EUR 4,51
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Idioma: Inglés
Publicado por South-Western College Pub (edition 4), 2010
ISBN 10: 1439039399 ISBN 13: 9781439039397
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 10,56
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 8,42
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Good. 4th. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 8,42
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 4th. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Publicado por Cengage Learning
Librería: Academic Book Solutions, Medford, NY, Estados Unidos de America
EUR 11,73
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: VeryGood. A copy that may have been read, very minimal wear and tear. May have a remainder mark.
Idioma: Inglés
Publicado por South-Western, Div of Thomson Learning, 2011
ISBN 10: 0538476451 ISBN 13: 9780538476454
Librería: READINGON LLC, BOLINGBROOK, IL, Estados Unidos de America
EUR 18,04
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book.
Librería: READINGON LLC, BOLINGBROOK, IL, Estados Unidos de America
EUR 18,04
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book.
Idioma: Inglés
Publicado por South-Western College Pub (edition 3), 2005
ISBN 10: 0324319967 ISBN 13: 9780324319965
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 37,79
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. 3. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Idioma: Inglés
Publicado por South-Western, Cengage Learning, Andover, 2009
ISBN 10: 1844808130 ISBN 13: 9781844808137
Librería: Biblioteca di Babele, Tarquinia, VT, Italia
EUR 8,00
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: BUONO USATO. INGLESE Coperta illustrata a colori e con lievi irregolarità da fattore tempo ai margini. Buono stato interno, tagli regolari e pagine perfettamente salde alla costa. Libro completamente fruibile, con tabelle, figure ed illustrazioni in nero nel testo, numero pagine 646 (XXII, 624); da segnalare: alcune pagine con sottolineature e/o segni a matita.
Librería: brandnewtexts4sale, Houston, TX, Estados Unidos de America
EUR 45,05
Cantidad disponible: 20 disponibles
Añadir al carritoHardcover. Condición: New. 100% BRAND NEW ORIGINAL US HARDCOVER STUDENT 5th Edition / Mint condition / Never been read / ISBN-13: 9781285429786 / Shipped out in one business day with free tracking. book.
EUR 15,00
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: MOLTO BUONO. NOTA:Firma a penna blu al frontespizio. / Milano, Apogeo cm.19x23,5, pp.XVIII-366, brossura con copertina figurata. Collana PerCorsi Aziendali. In questo libro, i due autori fanno il punto sul tema del marketing dei servizi. Il volume è diviso in tre parti e gli argomenti trattati sono: comprendere il consumatore di servizi; comprendere la gestione dei servizi; comprendere il fornitore di servizi; l'ambiente fisico, il personale nelle attività dei servizi, strategie di comunicazione, politiche dei prezzi, la soddisfazione dei clienti, la qualità del servizio, il recupero del servizio.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 74,97
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
EUR 32,59
Cantidad disponible: 2 disponibles
Añadir al carritoBlanda. Condición: New. Estado de la sobrecubierta: Nuevo. No Aplica Ilustrador. 2. El principal objetivo de los autores es que el estudiante tome conciencia sobre los problemas específicos que hay en todo tipo de servicio al cliente. La manera de exponer los temas permite flexibilidad al profesor para complementar la obra con materiales propios, debido a que la materia de marketing de servicios es relativamente joven en los planes de estudios. Sin embargo, el nivel de actualización de este texto ubica a los lectores en lo que necesita saber. Características-Introduce términos muy actuales en esta rama del marketing, como SERVQUAL, servucción (del vocablo francés servuction) o servipanorama (del inglés servicescapes). -Incluye 17 casos reales con desarrollo de actividades. -Contiene ejemplos de servicio en los negocios-e. -Presenta una introducción a los servicios-e. -Analiza los avances tecnológicos y las expectativas hacia el nuevo milenio. 960 gr. Libro.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 81,76
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 76,24
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Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 82,64
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Textbooks_Source, Columbia, MO, Estados Unidos de America
EUR 97,46
Cantidad disponible: 9 disponibles
Añadir al carritoPaperback. Condición: Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 111,55
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
EUR 104,78
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 6th edition. 448 pages. 10.87x8.50x1.14 inches. In Stock.
EUR 54,63
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 104,48
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
EUR 93,96
Cantidad disponible: 5 disponibles
Añadir al carritoKartoniert / Broschiert. Condición: New. Über den AutorK. Douglas Hoffman (D.B.A., University of Kentucky) is a professor of marketing and University Distinguished Teaching Scholar at Colorado State University. Dr. Hoffman�s teaching experience at the undergraduate .
EUR 170,03
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Brand New. 3rd edition. 588 pages. 9.25x7.25x1.00 inches. In Stock.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 214,09
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 223,68
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 223,68
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 222,06
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 231,77
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 231,97
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New.