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  • Idioma: Inglés

    Editorial: St Martin's Press, 1993

    0812507355 / 9780812507355

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 3,22

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    Cantidad disponible: 1 disponible

    Condición: Good.

  • Idioma: Inglés

    Editorial: HarperCollins Publishers Inc, 1994

    0688131735 / 9780688131739

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Bueno

    EUR 3,22

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    Cantidad disponible: 1 disponible

    Hardback. Condición: Very Good.

  • Idioma: Inglés

    Editorial: HarperCollins (edition Illustrated), 2018

    0062432109 / 9780062432100

    Serie: Libro 229 de 388 - I Can Read Level 1

    • Tapa blanda

    Librería: BooksRun, Philadelphia, PA, Estados Unidos de AmericaBooksRun

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    Condición: Usado - Regular

    EUR 3,34

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    Cantidad disponible: 2 disponibles

    Paperback. Condición: Fair. Illustrated. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Idioma: Inglés

    Editorial: HarperCollins (edition Reprint), 2018

    0062432133 / 9780062432131

    Serie: Libro 242 de 388 - I Can Read Level 1

    • Tapa blanda

    Librería: BooksRun, Philadelphia, PA, Estados Unidos de AmericaBooksRun

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    Condición: Usado - Bueno

    EUR 3,34

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    Cantidad disponible: 1 disponible

    Paperback. Condición: Very Good. Reprint. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Idioma: Inglés

    Editorial: NCMA, 2012

    0940343975 / 9780940343979

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 3,47

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    Cantidad disponible: 1 disponible

    Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Idioma: Inglés

    Editorial: Grand Central Publishing, 1989

    0446389463 / 9780446389464

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 3,81

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    Cantidad disponible: 1 disponible

    Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Idioma: Inglés

    Editorial: Grand Central Publishing, 1989

    0446389463 / 9780446389464

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Bueno

    EUR 3,81

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    Cantidad disponible: 2 disponibles

    Condición: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Idioma: Inglés

    Editorial: Grand Central Publishing, 1989

    0446389463 / 9780446389464

    • Tapa blanda

    Librería: Used Book Company, Egg Harbor Township, NJ, Estados Unidos de AmericaUsed Book Company

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    Condición: Usado - Bueno

    EUR 3,82

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    Cantidad disponible: 1 disponible

    Condición: Very Good. Shows minimal signs of wear and previous use. Can include minimal notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc). …

  • Idioma: Inglés

    Editorial: Sourcebooks MediaFusion, 2003

    1570719853 / 9781570719851

    • Tapa blanda

    Librería: Your Online Bookstore, Houston, TX, Estados Unidos de AmericaYour Online Bookstore

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    Condición: Usado - Bueno

    EUR 3,87

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    Cantidad disponible: 1 disponible

    Paperback. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Tor Books, 2000

    031287216X / 9780312872168

    Serie: Libro 18 de 28 - The Grand Tour

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 3,87

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    Cantidad disponible: 3 disponibles

    Hardback. Condición: Good. Venus is a fast-paced adventure based on the latest real scientific discoveries--from Ben Bova, a master of science-based SF and author of Apes and AngelsThe surface of Venus can melt aluminum, the air pressure can crush spacecraft landers like tin cans, and the atmosphere is a choking mixture of carbon dioxide and poisonous gases.This is where Van Humphries must go. Or die trying.His older brother died in the first attempt to land a man on Venus, years before. Now his father is offering a ten billion dollars to the first person to land on Venus and return his oldest son's remains.Two teams race to land on Venus, retrieve the remains, and claim the prize.What Van Humphries will find on Venus will change everything--our understanding of Venus, of global warming on Earth, and his knowledge of who he is.…

  • Idioma: Inglés

    Editorial: Sourcebooks Inc Media Fusion, 2003

    1570719853 / 9781570719851

    • Tapa blanda

    Librería: Gulf Coast Books, Cypress, TX, Estados Unidos de AmericaGulf Coast Books

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    Condición: Usado - Regular

    EUR 3,87

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    Cantidad disponible: 1 disponible

    paperback. Condición: Fair.

  • Idioma: Inglés

    Editorial: Sourcebooks Inc Media Fusion, 2003

    1570719853 / 9781570719851

    • Tapa blanda

    Librería: 3Brothers Bookstore, Egg harbor township, NJ, Estados Unidos de America3Brothers Bookstore

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    Condición: Usado - Bueno

    EUR 3,88

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    Cantidad disponible: 1 disponible

    Condición: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting. MEDIA UNTESTED.

  • Idioma: Inglés

    Editorial: Tor Books, 2000

    031287216X / 9780312872168

    Serie: Libro 18 de 28 - The Grand Tour

    • Tapa dura

    Librería: 3Brothers Bookstore, Egg harbor township, NJ, Estados Unidos de America3Brothers Bookstore

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    Condición: Usado - Regular

    EUR 3,88

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: acceptable. Books may contain multiple pages with notes and highlighting. Supplements such as Access Codes, Cd's, etc. are not guaranteed with used book purchases.

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: Your Online Bookstore, Houston, TX, Estados Unidos de AmericaYour Online Bookstore

    Vendedor de 5 estrellas
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    Condición: Usado - Bueno

    EUR 3,89

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    Cantidad disponible: 1 disponible

    hardcover. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: Gulf Coast Books, Cypress, TX, Estados Unidos de AmericaGulf Coast Books

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    Condición: Usado - Bueno

    EUR 3,89

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    Cantidad disponible: 2 disponibles

    hardcover. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: Orion Tech, Kingwood, TX, Estados Unidos de AmericaOrion Tech

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    Condición: Usado - Bueno

    EUR 3,89

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    Cantidad disponible: 1 disponible

    hardcover. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Penguin Putnam Inc, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Bueno

    EUR 3,90

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    Cantidad disponible: 6 disponibles

    Hardback. Condición: Very Good. A WALL STREET JOURNAL BESTSELLER Do you know the best way to drive your company's growth? If not, it's time to boost your Growth IQ. Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just ten simple--but easily misunderstood--paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context. Tiffani Bova travels around the world helping companies solve their most vexing problem: how to keep growing in the face of stiff competition and a fast-changing business environment. Whether she's presenting to a Fortune 500 board of directors or brainstorming over coffee with a startup founder, Bova cuts through the clutter and confusion that surround growth. Now, she draws on her decades of experience and more than thirty fascinating, in-depth business stories to demonstrate the opportunities--and pitfalls--of each of the ten growth paths, how they work together, and how they apply to business today. You'll see how, for instance:   *  Red Bull broke Coca-Cola and PepsiCo's stranglehold on the soft drink market by taking the Customer Base Penetration path to establish a foothold with adventure sports junkies and expand into the mainstream.   *  Marvel transformed itself from a struggling comic book publisher into a global entertainment behemoth by using a Customer and Product Diversification strategy and shifting their focus from comic books to comic book characters in movies.   *  Starbucks suffered a brand crisis when they overwhelmed their customers with a Product Expansion strategy, and brought back CEO Howard Schultz to course-correct by returning to the Customer Experience path. Through Bova's insightful analyses of these and many other case studies, you'll see why it can be a mistake to imitate strategies that worked for your competitors, or rely on strategies that worked for you in the past. To grow your company with confidence, you first need to grow your Growth IQ.…

  • Idioma: Inglés

    Editorial: Penguin Putnam Inc, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

    Vendedor de 5 estrellas
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    Condición: Usado - Aceptable

    EUR 3,90

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    Cantidad disponible: 18 disponibles

    Hardback. Condición: Good. A WALL STREET JOURNAL BESTSELLER Do you know the best way to drive your company's growth? If not, it's time to boost your Growth IQ. Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just ten simple--but easily misunderstood--paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context. Tiffani Bova travels around the world helping companies solve their most vexing problem: how to keep growing in the face of stiff competition and a fast-changing business environment. Whether she's presenting to a Fortune 500 board of directors or brainstorming over coffee with a startup founder, Bova cuts through the clutter and confusion that surround growth. Now, she draws on her decades of experience and more than thirty fascinating, in-depth business stories to demonstrate the opportunities--and pitfalls--of each of the ten growth paths, how they work together, and how they apply to business today. You'll see how, for instance:   *  Red Bull broke Coca-Cola and PepsiCo's stranglehold on the soft drink market by taking the Customer Base Penetration path to establish a foothold with adventure sports junkies and expand into the mainstream.   *  Marvel transformed itself from a struggling comic book publisher into a global entertainment behemoth by using a Customer and Product Diversification strategy and shifting their focus from comic books to comic book characters in movies.   *  Starbucks suffered a brand crisis when they overwhelmed their customers with a Product Expansion strategy, and brought back CEO Howard Schultz to course-correct by returning to the Customer Experience path. Through Bova's insightful analyses of these and many other case studies, you'll see why it can be a mistake to imitate strategies that worked for your competitors, or rely on strategies that worked for you in the past. To grow your company with confidence, you first need to grow your Growth IQ. …

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: 3Brothers Bookstore, Egg harbor township, NJ, Estados Unidos de America3Brothers Bookstore

    Vendedor de 5 estrellas
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    Condición: Usado

    EUR 3,92

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    Cantidad disponible: 1 disponible

    Condición: like_new. Book is in like new condition with only potential shelf wear. No marking or highlighting.

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: Used Book Company, Egg Harbor Township, NJ, Estados Unidos de AmericaUsed Book Company

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    Condición: Usado - Como Nuevo

    EUR 3,92

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    Cantidad disponible: 1 disponible

    Condición: As New. Shows very minimal signs of wear and previous use. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc).

  • Idioma: Inglés

    Editorial: Scholastic Inc., 2000

    0439199689 / 9780439199681

    • Tapa blanda

    Librería: Your Online Bookstore, Houston, TX, Estados Unidos de AmericaYour Online Bookstore

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    Condición: Usado - Bueno

    EUR 3,97

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    Cantidad disponible: 1 disponible

    Paperback. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Scholastic Inc., 2000

    0439199689 / 9780439199681

    • Tapa blanda

    Librería: Gulf Coast Books, Cypress, TX, Estados Unidos de AmericaGulf Coast Books

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    Condición: Usado - Regular

    EUR 3,97

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    Cantidad disponible: 2 disponibles

    Paperback. Condición: Fair.

  • Idioma: Inglés

    Editorial: Penguin Putnam Inc, 2023

    059354269X / 9780593542699

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 4,05

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    Cantidad disponible: 12 disponibles

    Hardback. Condición: Good. In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience - without considering the impact on your staff - actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time. Based on exclusive research from two Salesforce-sponsored studies of thousands of employees and c-suite executives, The Experience Mindset details exactly how your company can adopt an Experience Mindset, at scale. It's not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders - IT, Marketing, Sales, Operations, and HR - with KPIs and ownership over outcomes. In this ground-breaking book, filled with case studies of leading companies and never-before-seen research, you'll learn: how people, processes, technology, and culture contribute to the 'virtuous cycle' of EX and CX; why the best companies have programs that minimize the customer's effort as well as the employee's effort, and how to effectively roll out technology solutions that boost both EX and CX. What metrics you can use to measure EX, CX, and ultimately, the effect of the two together. You can't improve what you can't measure. Employees are the heart of your business. If you want to remain competitive in today's marketplace, investing in people is no longer a nice-to-have, but rather a must have.…

  • Idioma: Inglés

    Editorial: St Martin's Press, 2009

    0765357240 / 9780765357243

    Serie: Libro 17 de 28 - The Grand Tour

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 4,05

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    Cantidad disponible: 1 disponible

    Condición: Good. Jamie Waterman has made an important discovery on Mars. A cliff dwelling reveals the fact that an intelligent race lived on the red planet sixty-five million years ago, only to be driven into extinction by the crash of a giant meteor. But now the exploration of Mars is itself under threat of extinction, as the ultraconservative New Morality movement gains control of the United States government and cuts off all funding for the Mars program. Meanwhile, Carter Carleton, an anthropologist who was driven from his university post by unproven rape charges, has started to dig up the remains of a Martian village. Science and politics clash on two worlds as Jamie desperately tries to save the Mars program and uncover who the vanished Martians were. This is a compelling tale of adventure, political intrigue-and the possibility of life on other planets.…

  • Idioma: Inglés

    Editorial: St Martin's Press, 2009

    0765357240 / 9780765357243

    Serie: Libro 17 de 28 - The Grand Tour

    • Tapa blanda

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

    Vendedor de 5 estrellas
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    Condición: Usado - Regular

    EUR 4,05

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: Fair. Jamie Waterman has made an important discovery on Mars. A cliff dwelling reveals the fact that an intelligent race lived on the red planet sixty-five million years ago, only to be driven into extinction by the crash of a giant meteor. But now the exploration of Mars is itself under threat of extinction, as the ultraconservative New Morality movement gains control of the United States government and cuts off all funding for the Mars program. Meanwhile, Carter Carleton, an anthropologist who was driven from his university post by unproven rape charges, has started to dig up the remains of a Martian village. Science and politics clash on two worlds as Jamie desperately tries to save the Mars program and uncover who the vanished Martians were. This is a compelling tale of adventure, political intrigue-and the possibility of life on other planets.…

  • Idioma: Inglés

    Editorial: Penguin Putnam Inc, 2023

    059354269X / 9780593542699

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

    Vendedor de 5 estrellas
    Contactar con el vendedor

    Condición: Usado - Regular

    EUR 4,05

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Hardback. Condición: Fair. In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience - without considering the impact on your staff - actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time. Based on exclusive research from two Salesforce-sponsored studies of thousands of employees and c-suite executives, The Experience Mindset details exactly how your company can adopt an Experience Mindset, at scale. It's not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders - IT, Marketing, Sales, Operations, and HR - with KPIs and ownership over outcomes. In this ground-breaking book, filled with case studies of leading companies and never-before-seen research, you'll learn: how people, processes, technology, and culture contribute to the 'virtuous cycle' of EX and CX; why the best companies have programs that minimize the customer's effort as well as the employee's effort, and how to effectively roll out technology solutions that boost both EX and CX. What metrics you can use to measure EX, CX, and ultimately, the effect of the two together. You can't improve what you can't measure. Employees are the heart of your business. If you want to remain competitive in today's marketplace, investing in people is no longer a nice-to-have, but rather a must have.…

  • Idioma: Inglés

    Editorial: Tor Books, 2017

    0765379546 / 9780765379542

    Serie: Libro 24 de 28 - The Grand Tour

    • Tapa dura

    Librería: Zoom Books Company, Lynden, WA, Estados Unidos de AmericaZoom Books Company

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    Condición: Usado - Bueno

    EUR 4,06

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Idioma: Inglés

    Editorial: Tor Books, 2006

    0765348179 / 9780765348173

    Serie: Libro 1 de 28 - The Grand Tour

    • Tapa blanda

    Librería: Zoom Books Company, Lynden, WA, Estados Unidos de AmericaZoom Books Company

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    Condición: Usado - Bueno

    EUR 4,06

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Idioma: Inglés

    Editorial: Portfolio, 2018

    0525534407 / 9780525534402

    • Tapa dura

    Librería: Zoom Books Company, Lynden, WA, Estados Unidos de AmericaZoom Books Company

    Vendedor de 5 estrellas
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    Condición: Usado - Bueno

    EUR 4,06

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 2 disponibles

    Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Idioma: Inglés

    Editorial: Tor Books, 2015

    0765379503 / 9780765379504

    Serie: Libro 22 de 28 - The Grand Tour

    • Tapa dura

    Librería: Zoom Books East, Glendale Heights, IL, Estados Unidos de AmericaZoom Books East

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    Condición: Usado - Aceptable

    EUR 4,06

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.