Alinvi fatima (13 resultados)

Paperback or Softback. Condición: New. Customers' Preferences of Insurance Services. Book.

Condición: New.

Condición: New. In English.

Condición: New. pp. 104.

Kartoniert / Broschiert. Condición: New.

Kartoniert / Broschiert. Condición: New. With the presumption of change as an inevitablephenomenon, this study explores ways in whichinsurance companies can enhance their ability ofmeeting the constant changes in customers preferences. The focus is held on understandingyoung customers preferences.

Taschenbuch. Condición: Neu. Neuware - With the presumption of change as an inevitablephenomenon, this study explores ways in whichinsurance companies can enhance their ability ofmeeting the constant changes in customers'preferences. The focus is held on understandingyoung customers' preferences regarding servicesprovided by insurance companies. In an increasinglycompetitive environment, where insurance companiesfight for the same customers, having a customer-oriented culture is extremely important not only toretain customers, but also to acquire new ones. Thisstudy presents various theories on the changes incustomers' preferences as well as theories regardingorganizational strategy and change.The study suggests how and when to meet thecustomers, and how to build long lasting, trust-based relationships which could lead to increasedcustomer loyalty over time. Although the studyinvolves an insurance company, other organizationsdealing with similar services could also benefitfrom the findings.…

PF. Condición: New. This item is printed on demand. Brand new book, sourced directly from publisher. Dispatch time is 6-7 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The organizational change of banks into cashless banking is becoming quite common. Technological development, competition and changing attitudes of customers towards cash services offered force banks to shift their activity towards advice based approach. However, when changing to cashless activity banks undertake a change which directly impacts on their customers. The focus of this study is to contribute for better understanding of beneficiary customers' expectations of banks going over to cashless activity. The beneficiary customers of Nordea bank have been studied. The results have shown that customers react positively to limitation of hours for cash services. On the other hand they require information at least one month before the change is implemented. A large part of the customers would like to receive information via conventional way such as letter rather than via e-mail. With regard to the complete transformation of the bank into cashless activity, customers reacted mainly negative. However, a very small part of beneficiary customers would be affected by this change to the extent where they would consider changing bank.…

Condición: New. Print on Demand pp. 104 2:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on Creme w/Gloss Lam.

Condición: New. PRINT ON DEMAND pp. 104.