Exception engineering why future de editorial evervian (2 resultados)

Taschenbuch. Condición: Neu. Neuware - Most systems are built for the expected.They are designed for routine transactions, clean data, repeatable decisions, standard customer behavior, and stable conditions. That works-until reality stops cooperating.In a world shaped by AI, automation, and operational scale, the biggest failures and the biggest advantages show up in the cases that do not fit the script: the strange support ticket, the missing field, the delayed handoff, the rare customer problem, the workflow nobody planned for.Exception Engineering is a business and strategy book about edge cases, resilient systems, and decision-making under uncertainty. It shows why optimizing the average case is no longer enough-and why leaders now need better escalation paths, human judgment at the right moments, fail-soft design, recovery thinking, and operational resilience.Through vivid stories, clear frameworks, and practical analysis, this book helps founders, operators, product leaders, consultants, and ambitious professionals learn how to identify high-impact exceptions, separate noise from signal, design smarter systems, and turn unexpected problems into long-term advantage.Because the real test of a system is not how it performs when everything goes right.It is what happens when the ordinary stops.…

Condición: New. Print on Demand.