Isbn: 9781563273551 - keeping score: using the right metrics to drive world class performance (41 resultados)

Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condición: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condición: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Trade paperback. Condición: Fine. Trade paperback (US). Glued binding. Contains: Illustrations, black & white. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. SC 227.

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,400grams, ISBN:9781563273551.

paperback. Condición: New.

Condición: New.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Condición: As New. Unread book in perfect condition.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Paperback or Softback. Condición: New. Keeping Score: Using the Right Metrics to Drive World-Class Performance. Book.

Paperback. Condición: New. In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.…

Paperback. Condición: New. In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.…

Paperback. Condición: new. Paperback. Keeping Scoreensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be based on the needs of the customers, shareholders, and employees. Measuring everything is more damaging than measuring nothing -- pinpointing the vital measures is the key to success. Integrating the "balancing scorecard" concept with a Baldrige approach, Keeping Score will show you how to- Evaluate your current approach to measurement. Pinpoint incorrect performance measurements. Select the right financial metrics. Measure customer satisfaction and value. Measure quality of products and services before they reach customers. Perform process measurement. Track supplier performance. Measure employee satisfaction. Redesign metrics and systems used to collect and report data. In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Condición: New.

Condición: New.

Paperback. Condición: New.

Condición: New. pp. 224.

Condición: New. Integrating the "balancing scorecard" concept with a Baldrige approach, this text explains how to evaluate the current approach to measurement, pinpoint incorrect performance measurements, select the right financial metrics, and more. Num Pages: 224 pages, black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 227 x 152 x 12. Weight in Grams: 344. . 2006. 1st Edition. Paperback. . . . .…

Paperback. Condición: New.

Condición: New. In English.

Condición: As New. Unread book in perfect condition.

Paperback / softback. Condición: New. New copy - Usually dispatched within 4 working days.

paperback. Condición: New. In shrink wrap. Looks like an interesting title.

Condición: New. Integrating the "balancing scorecard" concept with a Baldrige approach, this text explains how to evaluate the current approach to measurement, pinpoint incorrect performance measurements, select the right financial metrics, and more. Num Pages: 224 pages, black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 227 x 152 x 12. Weight in Grams: 344. . 2006. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.…

Paperback. Condición: Brand New. 1st edition. 224 pages. 9.00x6.00x0.50 inches. In Stock.