9781461419716 - case studies in service innovation (service science: research and innovations in the service economy) (10 resultados)
Idioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: Ria Christie Collections, Uxbridge, Reino UnidoRia Christie Collections
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Condición: New. In English.
Idioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: Books Puddle, New York, NY, Estados Unidos de AmericaBooks Puddle
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Condición: New. pp. 248.
Idioma: Inglés
Editorial: Springer New York, Springer US 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
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EUR 58,55
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Buch. Condición: Neu. Druck auf Anfrage Neuware - Printed after ordering - Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration…of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.
Idioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: Brook Bookstore On Demand, Napoli, NA, ItaliaBrook Bookstore On Demand
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Condición: new. Questo è un articolo print on demand.
Idioma: Inglés
Editorial: Springer New York Mai 2012 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, , AlemaniaBuchWeltWeit Ludwig Meier e.K.
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Buch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners i…n a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation. 248 pp. Englisch.
Idioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: Majestic Books, Hounslow, , Reino UnidoMajestic Books
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EUR 79,43
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Condición: New. Print on Demand pp. 248 18 Illus.
Idioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: Biblios, frankfurt am main, HESSE, AlemaniaBiblios
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EUR 79,30
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Condición: New. PRINT ON DEMAND pp. 248.
Idioma: Inglés
Editorial: Springer New York 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: moluna, Greven, , Alemaniamoluna
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Gebunden. Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Presents over twenty case studies drawn from practical experience Demonstrates how success is measured, providing reader with tools for implementation Organized around five themes with specific comments for…case comparisons from experts in .
Idioma: Inglés
Editorial: Springer, Springer Mai 2012 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: buchversandmimpf2000, Emtmannsberg, BAYE, Alemaniabuchversandmimpf2000
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EUR 53,49
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Buch. Condición: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a…celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information.The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT.The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 248 pp. Englisch.
Más imágenesIdioma: Inglés
Editorial: Springer 2012
Serie: Service Science: Research and Innovations in the Service Economy, Libro 6 de 10. Libro 6 de 10 - Service Science: Research and Innovations in the Service Economy
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Librería: preigu, Osnabrück, Alemaniapreigu
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EUR 49,05
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Buch. Condición: Neu. Case Studies in Service Innovation | Linda A. Macaulay (u. a.) | Buch | Service Science: Research and Innovations in the Service Economy | xiv | Englisch | 2012 | Springer | EAN 9781461419716 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann…[at]springer[dot]com | Anbieter: preigu Print on Demand.
