Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 64,55
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 65,84
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por American Library Association, US, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America
EUR 74,02
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback. Condición: New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 66,66
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 208.
Idioma: Inglés
Publicado por MP-ALA American Library Assoc, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
EUR 69,56
Cantidad disponible: 4 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Idioma: Inglés
Publicado por American Library Association, US, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 79,76
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 62,98
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por MP-ALA American Library Assoc, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 76,64
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: new.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 67,76
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Idioma: Inglés
Publicado por American Library Association, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 65,98
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback / softback. Condición: New. New copy - Usually dispatched within 4 working days.
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 78,43
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New. 2018. paperback. . . . . .
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de America
EUR 81,80
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New. 2018. paperback. . . . . . Books ship from the US and Ireland.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 89,60
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 248 pages. 9.75x7.00x0.75 inches. In Stock.
Librería: GoldBooks, Denver, CO, Estados Unidos de America
EUR 103,17
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: new.
Idioma: Inglés
Publicado por American Library Association, US, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: Rarewaves USA United, OSWEGO, IL, Estados Unidos de America
EUR 75,69
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback. Condición: New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.
Idioma: Inglés
Publicado por American Library Association, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: moluna, Greven, Alemania
EUR 68,88
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. KlappentextrnrnHomelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that s drawn from experience, makes all the difference in working with this group. In this book Dowd, exec.
Idioma: Inglés
Publicado por American Library Association, US, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: Rarewaves.com UK, London, Reino Unido
EUR 74,09
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.
Idioma: Inglés
Publicado por American Library Association Jan 2018, 2018
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 92,09
Cantidad disponible: 1 disponibles
Añadir al carritoTaschenbuch. Condición: Neu. Neuware - Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.
Publicado por University of Chicago press
ISBN 10: 0838916260 ISBN 13: 9780838916261
Librería: INDOO, Avenel, NJ, Estados Unidos de America
EUR 55,44
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Brand New.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 54,74
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 248 pages. 9.75x7.00x0.75 inches. In Stock. This item is printed on demand.