9780801447471 - up in the air: how airlines can improve performance by engaging their employees de bamber, greg j. (24 resultados)
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
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Librería: AwesomeBooks, Wallingford, Reino UnidoAwesomeBooks
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,37
Envío por EUR 4,82Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Very Good. Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly… been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Gittell, Jody Hoffer, Kochan, Thomas A., Nordenflycht, Andrew Von
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Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 13,16
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J., Kochan, Thomas A., Gittell, Jody Hoffer, Von Nordenflycht, Andrew
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 13,77
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber,Jody Hoffer Gittell,Thomas A. Kochan,Andrew Von Nordenflycht
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Librería: Bahamut Media, Reading, Reino UnidoBahamut Media
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,50
Envío por EUR 8,17Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan et Andrew Von Nordenflycht
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Librería: Ammareal, Morangis, FranciaAmmareal
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Excelente
EUR 5,55
Envío por EUR 16,50Se envía de Francia a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Très bon. Légères traces d'usure sur la couverture. Jaquette abîmée. Edition 2009. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Slight signs of wear on the cover. Damaged dust jacket. Edition 2009. Ammareal give…s back up to 15% of this item's net price to charity organizations.
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Librería: Anybook.com, Lincoln, Reino UnidoAnybook.com
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 8,11
Envío por EUR 15,92Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN…:9780801447471.
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Librería: Anybook.com, Lincoln, Reino UnidoAnybook.com
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 8,11
Envío por EUR 15,92Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN…:9780801447471.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.;Kochan, Thomas A.;Gittell, Jody Hoffer;Von Nordenflycht, Andrew
Idioma: Inglés
Editorial: Cornell University Press, Ithaca, New York, U.S.A., 2009
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Librería: Thomas F. Pesce, Anaheim, CA, Estados Unidos de AmericaThomas F. Pesce
Contactar con el vendedorVendedor de 4 estrellasCondición: Usado - Bueno
EUR 21,99
Envío por EUR 4,62Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Very Good. Estado de la sobrecubierta: Near Fine. Pages are tight, bright and clean except for approximately 20 pages that have some passages highlighted in yellow. Bookstore's stamped address appears on the inside of the rear cover.
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Librería: PBShop.store UK, Fairford, GLOS, Reino UnidoPBShop.store UK
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 35,60
Envío por EUR 6,87Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
HRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
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Librería: Rarewaves.com USA, London, LONDO, Reino UnidoRarewaves.com USA
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 43,73
Gastos de envío gratisSe envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardback. Condición: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indus…try's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 41,34
Envío por EUR 2,32Se envía dentro de Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: New.
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 49,35
Envío por EUR 2,32Se envía dentro de Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: As New. Unread book in perfect condition.
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Librería: THE SAINT BOOKSTORE, Southport, Reino UnidoTHE SAINT BOOKSTORE
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 35,56
Envío por EUR 18,50Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardback. Condición: New. New copy - Usually dispatched within 4 working days.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
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Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 44,54
Envío por EUR 9,50Se envía de Irlanda a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . .
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 46,70
Envío por EUR 17,56Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: As New. Unread book in perfect condition.
Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
- Tapa dura
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de AmericaKennys Bookstore
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 57,22
Envío por EUR 9,23Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . . Books ship from the US and Ireland.
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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; Von Nordenflycht, Andrew
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 49,19
Envío por EUR 17,56Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: New.
Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J./ Gittell, Jody Hoffer/ Kochan, Thomas A./ Von Nordenflycht, Andrew
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 61,82
Envío por EUR 14,64Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock.
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Up in the Air. How Airlines Can Improve Performance by Engaging Their Employees.
Bamber, Greg J. / Hoffer Gittell, Jody / Kochan, Thomas A. / Nordenflycht, Andrew von
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Librería: Der Buchfreund, Wien, AustriaDer Buchfreund
Contactar con el vendedorVendedor de 4 estrellasCondición: Usado - Bueno
EUR 8,00
Envío por EUR 72,50Se envía de Austria a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Original-Halbleinenband. Condición: Sehr gut. Estado de la sobrecubierta: Gut. gr8 Original-Halbleinenband en 222 pp. Schutzumschlag: Gut.
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Librería: moluna, Greven, Alemaniamoluna
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 48,18
Envío por EUR 48,99Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Gebunden. Condición: New. Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.Ü.
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Librería: Rarewaves.com UK, London, Reino UnidoRarewaves.com UK
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 35,56
Envío por EUR 76,11Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardback. Condición: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an indus…try's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.
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Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 62,74
Envío por EUR 62,40Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Buch. Condición: Neu. Neuware - Greg J. Bamber is a Professor at Monash University in Melbourne, Australia, and a Visiting Professor at Newcastle University of Newcastle, England. Jody Hoffer Gittell is Associate Professor in The Heller School for Social Policy and Management at Brandeis University. Thomas A. Kochan is George M.… Bunker Professor of Management at the MIT Sloan School of Management. Andrew von Nordenflycht is Assistant Professor of Business Administration at Simon Fraser University.
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- Impresión bajo demanda
Librería: THE SAINT BOOKSTORE, Southport, Reino UnidoTHE SAINT BOOKSTORE
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 35,61
Envío por EUR 18,50Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Hardback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 505.
Up in the Air: How the Airlines Can Improve Performance by Engaging Their Employees
Bamber, Greg J./ Gittell, Jody Hoffer/ Kochan, Thomas A./ Von Nordenflycht, Andrew
- Tapa dura
- Impresión bajo demanda
Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 43,99
Envío por EUR 14,64Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock. This item is printed on demand.
