9780133453867 - definitive guide to order fulfillment and customer service, the: principles and strategies for planning, organizing, and managing fulfillment and ... of supply chain management professionals) de cscmp; stanley, fawcett (18 resultados)
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: Hawking Books, Edgewood, TX, Estados Unidos de AmericaHawking Books
Contactar con el vendedorVendedor de 4 estrellasCondición: Usado - Como Nuevo
EUR 16,55
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Condición: Like New. Like New. Clean, Tight and Neat. Five star seller - Buy with confidence.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
- Primera edición
Librería: Textbooks_Source, Columbia, MO, Estados Unidos de AmericaTextbooks_Source
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 26,50
Envío por EUR 3,46Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
- Primera edición
Librería: Textbooks_Source, Columbia, MO, Estados Unidos de AmericaTextbooks_Source
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 29,40
Envío por EUR 3,46Se envía dentro de Estados Unidos de AmericaCantidad disponible: 4 disponibles
hardcover. Condición: New. 1st Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
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EUR 53,84
Envío por EUR 2,29Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: medimops, Berlin, Alemaniamedimops
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EUR 39,61
Envío por EUR 20,00Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 75,97
Envío por EUR 2,29Se envía dentro de Estados Unidos de AmericaCantidad disponible: 5 disponibles
Condición: As New. Unread book in perfect condition.
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 84,27
Envío por EUR 2,29Se envía dentro de Estados Unidos de AmericaCantidad disponible: 5 disponibles
Condición: New.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: California Books, Miami, FL, Estados Unidos de AmericaCalifornia Books
Contactar con el vendedorVendedor de 4 estrellasCondición: Nuevo
EUR 86,63
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New.
Idioma: Inglés
Editorial: Pearson Education (US), NJ, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de AmericaGrand Eagle Retail
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EUR 88,85
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. Co-written by a leading expert in supply chain management and the Council of Supply Chain Management Professionals (CSCMP), this reference brings together authoritative knowledge about all facets of order fulfillment and customer service process management throughout the supply chain. The bo…ok fully addresses planning, organising, controlling, and coordinating order fulfillment and service operations activities from initial customer inquiry all the way through post sales service. Readers will gain a deep understanding of these crucial processes, which may be the only direct contacts some organisations have with their customers, and can make or break organisational reputations. Coverage includes: Basic concepts of order fulfillment and customer service, and their essential roles in meeting customer expectations Key elements and processes in order fulfillment and customer service, and interactions amongst them Principles and strategies for establishing efficient, effective, and sustainable order fulfillment and customer service processes The critical role of technology in managing order fulfillment and customer service processes Requirements and challenges of global order fulfillment and customer service processes Best practices for assessing the performance of order fulfillment and customer service processes using standard metrics and frameworks Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 77,55
Envío por EUR 17,50Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: As New. Unread book in perfect condition.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: Ubiquity Trade, Miami, FL, Estados Unidos de AmericaUbiquity Trade
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 93,55
Envío por EUR 2,60Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Brand new! Please provide a physical shipping address.
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 94,26
Envío por EUR 17,50Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Definitive Guide to Order Fulfillment and Customer Service : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Council of Supply Chain Management Professionals; Fawcett, Stanley E.; Fawcett, Amydee M.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 96,96
Envío por EUR 17,50Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: New.
Idioma: Inglés
Editorial: Ft Pr, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 113,61
Envío por EUR 11,66Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Brand New. 1st edition. 224 pages. 9.50x7.25x0.75 inches. In Stock.
Idioma: Inglés
Editorial: Pearson Education (US), NJ, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 135,97
Envío por EUR 32,08Se envía de Australia a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. Co-written by a leading expert in supply chain management and the Council of Supply Chain Management Professionals (CSCMP), this reference brings together authoritative knowledge about all facets of order fulfillment and customer service process management throughout the supply chain. The bo…ok fully addresses planning, organising, controlling, and coordinating order fulfillment and service operations activities from initial customer inquiry all the way through post sales service. Readers will gain a deep understanding of these crucial processes, which may be the only direct contacts some organisations have with their customers, and can make or break organisational reputations. Coverage includes: Basic concepts of order fulfillment and customer service, and their essential roles in meeting customer expectations Key elements and processes in order fulfillment and customer service, and interactions amongst them Principles and strategies for establishing efficient, effective, and sustainable order fulfillment and customer service processes The critical role of technology in managing order fulfillment and customer service processes Requirements and challenges of global order fulfillment and customer service processes Best practices for assessing the performance of order fulfillment and customer service processes using standard metrics and frameworks Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de AmericaKennys Bookstore
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 164,73
Envío por EUR 9,10Se envía dentro de Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: New. Num Pages: 224 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV8; KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 183 x 17. Weight in Grams: 486. . 2014. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.
Idioma: Inglés
Editorial: Pearson Education Jan 2014, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa blanda
Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 117,39
Envío por EUR 62,45Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Taschenbuch. Condición: Neu. Neuware - This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer service processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it brings together up-to-the-minute k…nowledge and best practices for all facets of order fulfillment and customer service process management, from initial customer inquiry through post sales service and support. CSCMP and contributor Stanley Fawcett introduce crucial concepts ranging from customer order cycles to available-to-promise and supply chain RFID to global order capture networks. The Definitive Guide to Order Fulfillment and Customer Service imparts a deep understanding of each crucial process, helping readers optimize your most important customer contacts. Coverage includes: Basic concepts of order fulfillment and customer service, and their essential roles in meeting customer expectations Key elements and processes in order fulfillment and customer service, and interactions amongst them Principles and strategies for establishing efficient, effective, and sustainable order fulfillment and customer service processes The critical role of technology in managing order fulfillment and customer service processes Requirements and challenges of global order fulfillment and customer service processes Best practices for assessing the performance of order fulfillment and customer service processes using standard metrics and frameworks For all supply chain and operations managers, students, and other business professionals and decision-makers who are concerned with order fulfillment or customer service.
Idioma: Inglés
Editorial: Pearson FT Press, 2014
Serie: Libro 3 de 8 - Council of Supply Chain Management Professionals
- Tapa dura
- Primera edición
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 182,98
Envío por EUR 9,50Se envía de Irlanda a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: New. Num Pages: 224 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV8; KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 183 x 17. Weight in Grams: 486. . 2014. 1st Edition. hardcover. . . . .
