9780071830607 - crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior, second edition (business books) de patterson, kerry; grenny, joseph; mcmillan, ron; switzler, al; maxfield, david (27 resultados)
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
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EUR 8,84
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Condición: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David
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Librería: Your Online Bookstore, Houston, TX, Estados Unidos de AmericaYour Online Bookstore
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EUR 8,85
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Hardcover. Condición: Good.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David
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Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book
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EUR 8,86
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Condición: Good. Good condition. Good dust jacket. 2nd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
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EUR 8,91
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Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David
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Librería: Goodwill Southern California, Los Angeles, CA, Estados Unidos de AmericaGoodwill Southern California
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EUR 6,24
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Condición: good. Hardcover Book. Includes dustjacket.
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Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)
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EUR 10,84
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Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior - Updated Second Edition
Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al
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Librería: Lake Country Books and More, Excelsior, MN, Estados Unidos de AmericaLake Country Books and More
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EUR 8,70
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Hardcover. Condición: Fair. Estado de la sobrecubierta: Fair. Updated Second Edition. Updated second edition. Solid hardcover copy with a considerable amount of highlighted text. A few bent page corners and stains at bottom page edges. Jacket has moderate surface, edge and corner wear; light stains on jacket. Bump to spine ends,… binding is tight and square. We are unable to ship oversize books and multi-volume sets internationally.
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Librería: WorldofBooks, Goring-By-Sea, WS, Reino UnidoWorldofBooks
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EUR 17,35
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Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
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EUR 22,85
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Condición: New.
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Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de AmericaLakeside Books
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EUR 21,65
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Condición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.
Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al
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Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
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EUR 25,36
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Condición: As New. Unread book in perfect condition.
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Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de AmericaGrand Eagle Retail
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EUR 30,60
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Hardcover. Condición: new. Hardcover. Hold anyone accountable. Master performance discussions. Get RESULTS.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends…fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holdsanyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak theirminds, but they do so poorly--often creating whole new sets of problems.Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as:An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it.Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later.Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly.A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a waythat solves the problem at hand without harming the relationship--and, in fact, even strengthens it.Broken promises, missed deadlines, poor behavior--they don't just make others lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:"Revolutionary ideas . opportunities for breakthrough ." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer"This book is the real deal. Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Crucial Accountability
Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al; Maxfield, David
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Librería: Romtrade Corp., STERLING HEIGHTS, MI, Estados Unidos de AmericaRomtrade Corp.
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 36,02
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Librería: Basi6 International, Irving, TX, Estados Unidos de AmericaBasi6 International
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EUR 36,02
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Condición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
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Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de AmericaBargainBookStores
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EUR 36,23
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Hardback or Cased Book. Condición: New. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition. Book.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Maxfield David Switzler Al McMillan Ron Grenny Joseph Patterson Kerry
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Librería: Majestic Books, Hounslow, Reino UnidoMajestic Books
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EUR 30,10
Envío por EUR 7,61Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Used. pp. 288.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
David Maxfield Al Switzler Ron McMillan Joseph Grenny Kerry Patterson
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Librería: Books Puddle, New York, NY, Estados Unidos de AmericaBooks Puddle
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EUR 35,36
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Condición: Used. pp. 288 Index Updated edition.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Maxfield David Switzler Al McMillan Ron Grenny Joseph Patterson Kerry
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Librería: Biblios, frankfurt am main, HESSE, AlemaniaBiblios
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EUR 30,66
Envío por EUR 9,95Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Condición: Used. pp. 288 Acknowledgements.
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Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
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EUR 36,28
Envío por EUR 9,50Se envía de Irlanda a Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in…fact, even strengthens it. Num Pages: 608 pages, illustrations. BIC Classification: KJMB; KJP. Category: (P) Professional & Vocational. Dimension: 236 x 157 x 22. Weight in Grams: 567. . 2013. 2nd Edition. Hardcover. . . . .
Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
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EUR 32,09
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Condición: New.
Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al
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Librería: GreatBookPricesUK, Woodford Green, Reino UnidoGreatBookPricesUK
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 32,57
Envío por EUR 17,55Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Condición: As New. Unread book in perfect condition.
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Librería: THE SAINT BOOKSTORE, Southport, Reino UnidoTHE SAINT BOOKSTORE
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 32,10
Envío por EUR 19,58Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardback. Condición: New. New copy - Usually dispatched within 3 working days.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Patterson, Kerry/ Grenny, Joseph/ McMillan, Ron/ Switzler, Al/ Maxfield, David
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
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EUR 38,07
Envío por EUR 14,63Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 2 disponibles
Hardcover. Condición: Brand New. 2nd updated edition. 275 pages. 9.50x6.75x1.00 inches. In Stock.
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Librería: Kennys Bookstore, Olney, MD, Estados Unidos de AmericaKennys Bookstore
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 44,13
Envío por EUR 9,09Se envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in…fact, even strengthens it. Num Pages: 608 pages, illustrations. BIC Classification: KJMB; KJP. Category: (P) Professional & Vocational. Dimension: 236 x 157 x 22. Weight in Grams: 567. . 2013. 2nd Edition. Hardcover. . . . . Books ship from the US and Ireland.
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Librería: CitiRetail, Stevenage, Reino UnidoCitiRetail
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 39,15
Envío por EUR 43,30Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. Hold anyone accountable. Master performance discussions. Get RESULTS.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends…fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holdsanyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak theirminds, but they do so poorly--often creating whole new sets of problems.Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as:An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it.Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later.Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly.A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a waythat solves the problem at hand without harming the relationship--and, in fact, even strengthens it.Broken promises, missed deadlines, poor behavior--they don't just make others lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:"Revolutionary ideas . opportunities for breakthrough ." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer"This book is the real deal. Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 57,20
Envío por EUR 32,04Se envía de Australia a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: new. Hardcover. Hold anyone accountable. Master performance discussions. Get RESULTS.Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends…fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holdsanyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak theirminds, but they do so poorly--often creating whole new sets of problems.Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces.Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as:An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it.Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later.Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly.A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a waythat solves the problem at hand without harming the relationship--and, in fact, even strengthens it.Broken promises, missed deadlines, poor behavior--they don't just make others lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:"Revolutionary ideas . opportunities for breakthrough ." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer"This book is the real deal. Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Patterson, Kerry|Grenny, Joseph|McMillan, Ron|Switzler, Al|Maxfield, David
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Librería: moluna, Greven, Alemaniamoluna
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 42,29
Envío por EUR 48,99Se envía de Alemania a Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the pr.
