Librería: Evergreen Goodwill, Seattle, WA, Estados Unidos de America
EUR 2,31
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Añadir al carritohardcover. Condición: Good.
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 6,62
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Añadir al carritoCondición: Good. 4 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 6,62
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Añadir al carritoCondición: Good. 4 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por McGraw Hill (edition 4), 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: BooksRun, Philadelphia, PA, Estados Unidos de America
EUR 6,87
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Añadir al carritoHardcover. Condición: Very Good. 4. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
EUR 8,85
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Añadir al carritoHardcover. Condición: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 8,85
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Añadir al carritoHardcover. Condición: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
EUR 8,85
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 8,85
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Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 6,65
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Añadir al carritoCondición: Very Good. 4 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
EUR 4,22
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Añadir al carritoCondición: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: medimops, Berlin, Alemania
EUR 6,98
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Añadir al carritoCondición: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
EUR 5,99
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Añadir al carritoCondición: Muy bueno. : CRM at the Speed of Light, Cuarta Edición, es una guía completa sobre las estrategias, herramientas y técnicas de Social CRM 2.0 para la interacción con los clientes. Escrito por Paul Greenberg, este libro ofrece información valiosa para profesionales y empresas que buscan optimizar sus relaciones con los clientes en el entorno digital actual. Con un enfoque en la gestión de relaciones con el cliente, el comercio electrónico y las aplicaciones informáticas, este libro es una herramienta esencial para cualquier persona que busque mejorar sus habilidades y conocimientos en el campo del CRM. EAN: 9780071590457 Tipo: Libros Categoría: Negocios y Economía|Tecnología Título: CRM at the Speed of Light Autor: Paul Greenberg Editorial: McGraw Hill Idioma: en Páginas: 688 Formato: tapa dura.
Librería: Brentwood Books, Kinnelon, NJ, Estados Unidos de America
EUR 34,96
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Añadir al carritoHardcover. Condición: New. 4th. New. 4th (2010) Edition. Perfect condition, no shelfwear or marks. ** We are a small family business selling fine new and pre-owned books online since 1999. We provide professional service and individual attention to your order, daily shipments, and sturdy packaging. FREE TRACKING ON ALL SHIPMENTS WITHIN USA. **Your purchase supports our town's public library.
EUR 45,13
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Añadir al carritoCondición: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
EUR 45,13
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Añadir al carritoCondición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 45,25
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Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por McGraw-Hill Companies 12/1/2009, 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 47,63
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Añadir al carritoHardback or Cased Book. Condición: New. Crm at the Speed of Light, Fourth Edition: Social Crm 2.0 Strategies, Tools, and Techniques for Engaging Your Customers. Book.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 52,08
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Añadir al carritoCondición: As New. Unread book in perfect condition.
Idioma: Inglés
Publicado por The McGraw-Hill Company, 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: Majestic Books, Hounslow, Reino Unido
EUR 46,94
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Añadir al carritoCondición: Used. pp. xxvi + 662 Illus.
Idioma: Inglés
Publicado por The McGraw-Hill Company, 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 52,44
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Añadir al carritoCondición: Used. pp. xxvi + 662 4th Edition.
Idioma: Inglés
Publicado por The McGraw-Hill Company, 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 48,37
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Añadir al carritoCondición: Used. pp. xxvi + 662.
Librería: Studibuch, Stuttgart, Alemania
EUR 6,99
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Añadir al carritohardcover. Condición: Befriedigend. 662 Seiten; 9780071590457.4 Gewicht in Gramm: 2.
Librería: GoldBooks, Denver, CO, Estados Unidos de America
EUR 67,30
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Añadir al carritoHardcover. Condición: new. New Copy. Customer Service Guaranteed.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 56,33
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Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 60,41
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Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Mooney's bookstore, Den Helder, Holanda
EUR 94,44
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Añadir al carritoCondición: Very good.
Idioma: Inglés
Publicado por McGraw-Hill Education - Europe, 2009
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 64,90
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Añadir al carritoHardback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Idioma: Inglés
Publicado por McGraw-Hill Professional|Osborne, 2010
ISBN 10: 0071590455 ISBN 13: 9780071590457
Librería: moluna, Greven, Alemania
EUR 57,73
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Añadir al carritoCondición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.Social CRM is critical to business success in today s hyper-connec.
Librería: preigu, Osnabrück, Alemania
EUR 59,95
Cantidad disponible: 5 disponibles
Añadir al carritoBuch. Condición: Neu. CRM at the Speed of Light, Fourth Edition | Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers | Paul Greenberg | Buch | Gebunden | Englisch | 2009 | McGraw-Hill Education | EAN 9780071590457 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Librería: AHA-BUCH GmbH, Einbeck, Alemania
EUR 71,85
Cantidad disponible: 2 disponibles
Añadir al carritoBuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition , reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment.Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations.CRM at the Speed of Light, Fourth Edition , reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework.Find out why Paul Greenberg was named the no.1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller.Praise for CRM at the Speed of Light'[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation.' -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress'With great insights, great stories, and great information, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer.' -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business'This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet.' -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing .''As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise.' -- R 'Ray' Wang, Partner, Enterprise Strategy, Altimeter Group, LLC'Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century.' -- Jay Dunn, Vice President of Marketing, Lane Bryant'Paul Greenberg shares his unparalleled expertise on the dramatic evolution from CRM 1.0 to CRM 2.0 with unique insightful examples. It is a must read for anyone looking to transform the potential of CRM into long-lasting competitive advantage in a rapidly changing business environment.' -- Jujhar Singh, Senior Vice President, SAP CRM Product Management.