Stonemere press (24 resultados)

Condición: New.

Condición: New.

Condición: New.

Condición: New.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Most people interact with their council at some point in their lives, yet few understand how local government actually works.Understanding Councils and Local Government provides a practical guide to the structure, responsibilities, decision making processes, finances, governance arrangements, and accountability mechanisms that shape local authorities across England.Written in clear and accessible language, this book explains what councils do, how they are organised, how decisions are made, how services are funded, and how residents can engage effectively with local government. It explores the different types of councils, the roles of councillors and officers, council budgets, public participation, regulation, oversight, and the challenges facing modern local authorities.Whether you are trying to understand a planning decision, a housing issue, council tax, social care services, environmental services, or simply want to know how your local council operates, this book provides the knowledge needed to navigate local government with confidence.Inside you will learn:¿ What local government is and why it matters¿ The different types of councils in England¿ What services councils provide¿ How councillors, officers, cabinets and committees work¿ How councils are funded and how budgets are set¿ How decisions are made and scrutinised¿ How councils are regulated and held accountable¿ How residents can influence local government¿ The most common problems residents face¿ The future challenges facing local authoritiesThis book will appeal to:¿ Residents wanting to understand their council¿ Tenant and resident association members¿ Housing advocates and community campaigners¿ New councillors and prospective councillors¿ Local government officers¿ Housing professionals¿ Complaint handlers and investigators¿ Students studying public administration or local government¿ Advice workers and support organisations¿ Anyone interested in how local communities are governedPart of the Resident Rights Series, this guide helps readers understand not only how councils work, but also how to engage with local government effectively, hold public bodies accountable, and play an informed role in local democracy.…

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Do you know what to do when a housing association ignores your repairs request How do you challenge a council decision When should you escalate a complaint What is the difference between a regulator and an ombudsman What happens when an organisation refuses to put things right Understanding Complaints, Ombudsmen and Resident Rights is a practical guide to navigating the complaints and redress system in England. Written in clear, accessible language, this book explains how complaints work, how to raise concerns effectively, and what options are available when organisations fail to provide acceptable services.Inside, you will learn how to prepare a strong complaint, understand complaint stages and escalation processes, work with ombudsmen and regulators, gather evidence, avoid common mistakes, and seek fair outcomes when things go wrong. The book also explores tribunals, courts, compensation, accountability, organisational learning, and the role complaints play in improving services for everyone.Whether you are a tenant, leaseholder, resident, consumer, advocate, councillor, support worker, housing professional, or simply someone who wants to better understand their rights, this guide provides the knowledge and confidence needed to challenge poor service and make your voice heard.If you have ever felt ignored, frustrated, or uncertain about where to turn when a problem is not being resolved, this book will help you understand the systems designed to protect your rights and show you how to use them effectively. Part of the Resident Rights Series by Callum West, it is an essential guide for anyone seeking accountability, fairness, and effective redress in modern public and private services.…

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Do you know what to do when a housing association ignores your repairs request How do you challenge a council decision When should you escalate a complaint What is the difference between a regulator and an ombudsman What happens when an organisation refuses to put things right Understanding Complaints, Ombudsmen and Resident Rights is a practical guide to navigating the complaints and redress system in England. Written in clear, accessible language, this book explains how complaints work, how to raise concerns effectively, and what options are available when organisations fail to provide acceptable services.Inside, you will learn how to prepare a strong complaint, understand complaint stages and escalation processes, work with ombudsmen and regulators, gather evidence, avoid common mistakes, and seek fair outcomes when things go wrong. The book also explores tribunals, courts, compensation, accountability, organisational learning, and the role complaints play in improving services for everyone.Whether you are a tenant, leaseholder, resident, consumer, advocate, councillor, support worker, housing professional, or simply someone who wants to better understand their rights, this guide provides the knowledge and confidence needed to challenge poor service and make your voice heard.If you have ever felt ignored, frustrated, or uncertain about where to turn when a problem is not being resolved, this book will help you understand the systems designed to protect your rights and show you how to use them effectively. Part of the Resident Rights Series by Callum West, it is an essential guide for anyone seeking accountability, fairness, and effective redress in modern public and private services.…

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Most people interact with their council at some point in their lives, yet few understand how local government actually works.Understanding Councils and Local Government provides a practical guide to the structure, responsibilities, decision making processes, finances, governance arrangements, and accountability mechanisms that shape local authorities across England.Written in clear and accessible language, this book explains what councils do, how they are organised, how decisions are made, how services are funded, and how residents can engage effectively with local government. It explores the different types of councils, the roles of councillors and officers, council budgets, public participation, regulation, oversight, and the challenges facing modern local authorities.Whether you are trying to understand a planning decision, a housing issue, council tax, social care services, environmental services, or simply want to know how your local council operates, this book provides the knowledge needed to navigate local government with confidence.Inside you will learn:¿ What local government is and why it matters¿ The different types of councils in England¿ What services councils provide¿ How councillors, officers, cabinets and committees work¿ How councils are funded and how budgets are set¿ How decisions are made and scrutinised¿ How councils are regulated and held accountable¿ How residents can influence local government¿ The most common problems residents face¿ The future challenges facing local authoritiesThis book will appeal to:¿ Residents wanting to understand their council¿ Tenant and resident association members¿ Housing advocates and community campaigners¿ New councillors and prospective councillors¿ Local government officers¿ Housing professionals¿ Complaint handlers and investigators¿ Students studying public administration or local government¿ Advice workers and support organisations¿ Anyone interested in how local communities are governedPart of the Resident Rights Series, this guide helps readers understand not only how councils work, but also how to engage with local government effectively, hold public bodies accountable, and play an informed role in local democracy.…

Paperback. Condición: new. Paperback. Most people interact with their council at some point in their lives, yet few understand how local government actually works.Understanding Councils and Local Government provides a practical guide to the structure, responsibilities, decision making processes, finances, governance arrangements, and accountability mechanisms that shape local authorities across England.Written in clear and accessible language, this book explains what councils do, how they are organised, how decisions are made, how services are funded, and how residents can engage effectively with local government. It explores the different types of councils, the roles of councillors and officers, council budgets, public participation, regulation, oversight, and the challenges facing modern local authorities.Whether you are trying to understand a planning decision, a housing issue, council tax, social care services, environmental services, or simply want to know how your local council operates, this book provides the knowledge needed to navigate local government with confidence.Inside you will learn: - What local government is and why it matters- The different types of councils in England- What services councils provide- How councillors, officers, cabinets and committees work- How councils are funded and how budgets are set- How decisions are made and scrutinised- How councils are regulated and held accountable- How residents can influence local government- The most common problems residents face- The future challenges facing local authoritiesThis book will appeal to: - Residents wanting to understand their council- Tenant and resident association members- Housing advocates and community campaigners- New councillors and prospective councillors- Local government officers- Housing professionals- Complaint handlers and investigators- Students studying public administration or local government- Advice workers and support organisations- Anyone interested in how local communities are governedPart of the Resident Rights Series, this guide helps readers understand not only how councils work, but also how to engage with local government effectively, hold public bodies accountable, and play an informed role in local democracy. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …

Paperback. Condición: new. Paperback. Do you know what to do when a housing association ignores your repairs request? How do you challenge a council decision? When should you escalate a complaint? What is the difference between a regulator and an ombudsman? What happens when an organisation refuses to put things right?Understanding Complaints, Ombudsmen and Resident Rights is a practical guide to navigating the complaints and redress system in England. Written in clear, accessible language, this book explains how complaints work, how to raise concerns effectively, and what options are available when organisations fail to provide acceptable services.Inside, you will learn how to prepare a strong complaint, understand complaint stages and escalation processes, work with ombudsmen and regulators, gather evidence, avoid common mistakes, and seek fair outcomes when things go wrong. The book also explores tribunals, courts, compensation, accountability, organisational learning, and the role complaints play in improving services for everyone.Whether you are a tenant, leaseholder, resident, consumer, advocate, councillor, support worker, housing professional, or simply someone who wants to better understand their rights, this guide provides the knowledge and confidence needed to challenge poor service and make your voice heard.If you have ever felt ignored, frustrated, or uncertain about where to turn when a problem is not being resolved, this book will help you understand the systems designed to protect your rights and show you how to use them effectively. Part of the Resident Rights Series by Callum West, it is an essential guide for anyone seeking accountability, fairness, and effective redress in modern public and private services. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condición: new. Paperback. Do you know what to do when a housing association ignores your repairs request? How do you challenge a council decision? When should you escalate a complaint? What is the difference between a regulator and an ombudsman? What happens when an organisation refuses to put things right?Understanding Complaints, Ombudsmen and Resident Rights is a practical guide to navigating the complaints and redress system in England. Written in clear, accessible language, this book explains how complaints work, how to raise concerns effectively, and what options are available when organisations fail to provide acceptable services.Inside, you will learn how to prepare a strong complaint, understand complaint stages and escalation processes, work with ombudsmen and regulators, gather evidence, avoid common mistakes, and seek fair outcomes when things go wrong. The book also explores tribunals, courts, compensation, accountability, organisational learning, and the role complaints play in improving services for everyone.Whether you are a tenant, leaseholder, resident, consumer, advocate, councillor, support worker, housing professional, or simply someone who wants to better understand their rights, this guide provides the knowledge and confidence needed to challenge poor service and make your voice heard.If you have ever felt ignored, frustrated, or uncertain about where to turn when a problem is not being resolved, this book will help you understand the systems designed to protect your rights and show you how to use them effectively. Part of the Resident Rights Series by Callum West, it is an essential guide for anyone seeking accountability, fairness, and effective redress in modern public and private services. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Paperback. Condición: new. Paperback. Most people interact with their council at some point in their lives, yet few understand how local government actually works.Understanding Councils and Local Government provides a practical guide to the structure, responsibilities, decision making processes, finances, governance arrangements, and accountability mechanisms that shape local authorities across England.Written in clear and accessible language, this book explains what councils do, how they are organised, how decisions are made, how services are funded, and how residents can engage effectively with local government. It explores the different types of councils, the roles of councillors and officers, council budgets, public participation, regulation, oversight, and the challenges facing modern local authorities.Whether you are trying to understand a planning decision, a housing issue, council tax, social care services, environmental services, or simply want to know how your local council operates, this book provides the knowledge needed to navigate local government with confidence.Inside you will learn: - What local government is and why it matters- The different types of councils in England- What services councils provide- How councillors, officers, cabinets and committees work- How councils are funded and how budgets are set- How decisions are made and scrutinised- How councils are regulated and held accountable- How residents can influence local government- The most common problems residents face- The future challenges facing local authoritiesThis book will appeal to: - Residents wanting to understand their council- Tenant and resident association members- Housing advocates and community campaigners- New councillors and prospective councillors- Local government officers- Housing professionals- Complaint handlers and investigators- Students studying public administration or local government- Advice workers and support organisations- Anyone interested in how local communities are governedPart of the Resident Rights Series, this guide helps readers understand not only how councils work, but also how to engage with local government effectively, hold public bodies accountable, and play an informed role in local democracy. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …

Taschenbuch. Condición: Neu. Understanding Councils and Local Government | How Local Authorities Work, Make Decisions and Deliver Services in England | Callum West | Taschenbuch | Resident Rights Series | Englisch | 2026 | Stonemere Press | EAN 9798233025549 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. …

Taschenbuch. Condición: Neu. Understanding Complaints, Ombudsmen and Resident Rights | How to Raise Concerns, Escalate Complaints and Seek Independent Redress | Callum West | Taschenbuch | Resident Rights Series | Englisch | 2026 | Stonemere Press | EAN 9798235044296 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…

Taschenbuch. Condición: Neu. Understanding Complaints, Ombudsmen and Resident Rights | How to Raise Concerns, Escalate Complaints and Seek Independent Redress | Callum West | Taschenbuch | Resident Rights Series | Englisch | 2026 | Stonemere Press | EAN 9798235996410 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…

Taschenbuch. Condición: Neu. Understanding Councils and Local Government | How Local Authorities Work, Make Decisions and Deliver Services in England | Callum West | Taschenbuch | Resident Rights Series | Englisch | 2026 | Stonemere Press | EAN 9798235518469 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. …