Larry klosterboer (27 resultados)

Hardback. Condición: Good. The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management  ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.  Leading IBM® ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries. He helps you decide where to invest, avoid ITIL pitfalls, and build successful, long-term processes that deliver real return on investment. You?ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation?a roadmap available nowhere else. Klosterboer offers in-depth coverage of the crucial issues every implementer will face, including make-or-break challenges most consultants can?t or won?t talk about. For example, he demonstrates how to set a reasonable project scope, migrate data, execute successful pilot programs, and continually improve quality once ITIL practices are in place. This book?s practical insights will be invaluable to every IT executive, professional, and user who wants to bring their current change and release practices in line with ITIL?and transform them from a source of frustration into a source of value. Coverage includes  Discovering and managing your change and release management requirements Identifying the resources you?ll need to succeed Building comprehensive schedules for executing change/release management projects Moving from planning to real-world implementation Choosing the right tools?or modifying the tools you?ve already invested in Using change/release management to facilitate auditing and ensure compliance Leveraging the full business benefits of mature change/release management processesCovers ITIL version 3 Acknowledgments xvAbout the Author xvi Part I: Planning 1Chapter 1: Change and Release Management: Better Together 3Chapter 2: Discovering and Managing Requirements 13Chapter 3: Defining Change and Release Management Processes 27Chapter 4: Building Logical Work Flows 41Chapter 5: Completing the Implementation Plan 51 Part II: Implementing 65Chapter 6: Choosing the Tools 67Chapter 7: Migrating or Consolidating Data 85Chapter 8: Bringing the Process to Life 97Chapter 9: Choosing and Running a Pilot 109Chapter 10: Moving from Pilot to Production 121 Part III: Operational Issues 133Chapter 11: The Forward Schedule of Change 135Chapter 12: Building the Definitive Media Library 143Chapter 13: Defining Release Packages 153Chapter 14: Auditing and Compliance Management 163 Part IV: Reaping the Benefits 173Chapter 15: Business Impact Analysis 175Chapter 16: Reports and Service Levels 185Chapter 17: Linking to Other Processes 199 Index 209.…

Hardback. Condición: Very Good. The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management  ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.  Leading IBM® ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries. He helps you decide where to invest, avoid ITIL pitfalls, and build successful, long-term processes that deliver real return on investment. You?ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation?a roadmap available nowhere else. Klosterboer offers in-depth coverage of the crucial issues every implementer will face, including make-or-break challenges most consultants can?t or won?t talk about. For example, he demonstrates how to set a reasonable project scope, migrate data, execute successful pilot programs, and continually improve quality once ITIL practices are in place. This book?s practical insights will be invaluable to every IT executive, professional, and user who wants to bring their current change and release practices in line with ITIL?and transform them from a source of frustration into a source of value. Coverage includes  Discovering and managing your change and release management requirements Identifying the resources you?ll need to succeed Building comprehensive schedules for executing change/release management projects Moving from planning to real-world implementation Choosing the right tools?or modifying the tools you?ve already invested in Using change/release management to facilitate auditing and ensure compliance Leveraging the full business benefits of mature change/release management processesCovers ITIL version 3 Acknowledgments xvAbout the Author xvi Part I: Planning 1Chapter 1: Change and Release Management: Better Together 3Chapter 2: Discovering and Managing Requirements 13Chapter 3: Defining Change and Release Management Processes 27Chapter 4: Building Logical Work Flows 41Chapter 5: Completing the Implementation Plan 51 Part II: Implementing 65Chapter 6: Choosing the Tools 67Chapter 7: Migrating or Consolidating Data 85Chapter 8: Bringing the Process to Life 97Chapter 9: Choosing and Running a Pilot 109Chapter 10: Moving from Pilot to Production 121 Part III: Operational Issues 133Chapter 11: The Forward Schedule of Change 135Chapter 12: Building the Definitive Media Library 143Chapter 13: Defining Release Packages 153Chapter 14: Auditing and Compliance Management 163 Part IV: Reaping the Benefits 173Chapter 15: Business Impact Analysis 175Chapter 16: Reports and Service Levels 185Chapter 17: Linking to Other Processes 199 Index 209.…

hardcover. Condición: As New. Like New Condition.Crisp pages. Clean cover and pages. Book shows no shelf wear. Not Satisfied? Contact us to get a refund.

Hardback. Condición: Very Good. Practical, Real-World ITIL Configuration Management?From Start to Finish The IT Infrastructure Library® (ITIL) places the ?best practices? in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment?s diverse components to gain accurate and timely information for better decision-making. Now, there?s a practical, start-to-finish guide to ITIL configuration management for every IT leader, manager, and practitioner. ITIL-certified architect and solutions provider Larry Klosterboer helps you establish a clear roadmap for success, customize standard processes to your unique needs, and avoid the pitfalls that stand in your way. You?ll learn how to plan your implementation, deploy tools and processes, administer ongoing configuration management tasks, refine ITIL information, and leverage it for competitive advantage. Throughout, Klosterboer demystifies ITIL?s jargon, illuminates each technique with real-world advice and examples, and helps you focus on the specific techniques that offer maximum business value in your environment. Coverage includesAssessing your current configuration management maturity and setting goals for improvement Gathering and managing requirements to align ITIL with organizational needs Describing the schema of your configuration management database (CMDB) Identifying, capturing, and organizing configuration data Choosing the best tools for your requirements Integrating data and processes to create a unified logical CMDB and configuration management service Implementing pilot projects to demonstrate the value of configuration management and to test your planningMoving from a pilot to wide-scale enterprise deployment Defining roles for deployment and ongoing staffing Leveraging configuration management information: Reporting and beyond Measuring and improving CMDB data accuracyCovers ITIL version 3.Preface xviiAcknowledgments xxiAbout the Author xxiii Chapter 1: Overview of Configuration Management 1Part I: Planning for Configuration Management 17Chapter 2: Gathering and Analyzing Requirements 19Chapter 3: Determining Scope, Span, and Granularity 37Chapter 4: Customizing the Configuration Management Process 55Chapter 5: Planning for Data Population 67Chapter 6: Putting Together a Useful Project Plan 85Part II: Implementing Configuration Management 97Chapter 7: Choosing the Right Tools 99Chapter 8: Implementing the Process 117Chapter 9: Populating the Configuration Management Database 127Chapter 10: Choosing and Running a Pilot Program 137Chapter 11: Communication and Enterprise Roll Out 149Part III: Running an Effective Configuration Management System 161Chapter 12: Building a Configuration Management Team 163Chapter 13: The Many Uses for Configuration Information 179Chapter 14: Measuring and Improving CMDB Accuracy 193Chapter 15: Improving the Business Value of Configuration Management 207 Index 217.…

Condición: Good. Good Condition. Stain on cover. Five star seller - Buy with confidence.

Condición: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.

Hardback. Condición: Good. The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management  ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.  Leading IBM® ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries. He helps you decide where to invest, avoid ITIL pitfalls, and build successful, long-term processes that deliver real return on investment. You?ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation?a roadmap available nowhere else. Klosterboer offers in-depth coverage of the crucial issues every implementer will face, including make-or-break challenges most consultants can?t or won?t talk about. For example, he demonstrates how to set a reasonable project scope, migrate data, execute successful pilot programs, and continually improve quality once ITIL practices are in place. This book?s practical insights will be invaluable to every IT executive, professional, and user who wants to bring their current change and release practices in line with ITIL?and transform them from a source of frustration into a source of value. Coverage includes  Discovering and managing your change and release management requirements Identifying the resources you?ll need to succeed Building comprehensive schedules for executing change/release management projects Moving from planning to real-world implementation Choosing the right tools?or modifying the tools you?ve already invested in Using change/release management to facilitate auditing and ensure compliance Leveraging the full business benefits of mature change/release management processesCovers ITIL version 3 Acknowledgments xvAbout the Author xvi Part I: Planning 1Chapter 1: Change and Release Management: Better Together 3Chapter 2: Discovering and Managing Requirements 13Chapter 3: Defining Change and Release Management Processes 27Chapter 4: Building Logical Work Flows 41Chapter 5: Completing the Implementation Plan 51 Part II: Implementing 65Chapter 6: Choosing the Tools 67Chapter 7: Migrating or Consolidating Data 85Chapter 8: Bringing the Process to Life 97Chapter 9: Choosing and Running a Pilot 109Chapter 10: Moving from Pilot to Production 121 Part III: Operational Issues 133Chapter 11: The Forward Schedule of Change 135Chapter 12: Building the Definitive Media Library 143Chapter 13: Defining Release Packages 153Chapter 14: Auditing and Compliance Management 163 Part IV: Reaping the Benefits 173Chapter 15: Business Impact Analysis 175Chapter 16: Reports and Service Levels 185Chapter 17: Linking to Other Processes 199 Index 209.…

Hardback. Condición: Very Good. The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management  ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management.  Leading IBM® ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries. He helps you decide where to invest, avoid ITIL pitfalls, and build successful, long-term processes that deliver real return on investment. You?ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation?a roadmap available nowhere else. Klosterboer offers in-depth coverage of the crucial issues every implementer will face, including make-or-break challenges most consultants can?t or won?t talk about. For example, he demonstrates how to set a reasonable project scope, migrate data, execute successful pilot programs, and continually improve quality once ITIL practices are in place. This book?s practical insights will be invaluable to every IT executive, professional, and user who wants to bring their current change and release practices in line with ITIL?and transform them from a source of frustration into a source of value. Coverage includes  Discovering and managing your change and release management requirements Identifying the resources you?ll need to succeed Building comprehensive schedules for executing change/release management projects Moving from planning to real-world implementation Choosing the right tools?or modifying the tools you?ve already invested in Using change/release management to facilitate auditing and ensure compliance Leveraging the full business benefits of mature change/release management processesCovers ITIL version 3 Acknowledgments xvAbout the Author xvi Part I: Planning 1Chapter 1: Change and Release Management: Better Together 3Chapter 2: Discovering and Managing Requirements 13Chapter 3: Defining Change and Release Management Processes 27Chapter 4: Building Logical Work Flows 41Chapter 5: Completing the Implementation Plan 51 Part II: Implementing 65Chapter 6: Choosing the Tools 67Chapter 7: Migrating or Consolidating Data 85Chapter 8: Bringing the Process to Life 97Chapter 9: Choosing and Running a Pilot 109Chapter 10: Moving from Pilot to Production 121 Part III: Operational Issues 133Chapter 11: The Forward Schedule of Change 135Chapter 12: Building the Definitive Media Library 143Chapter 13: Defining Release Packages 153Chapter 14: Auditing and Compliance Management 163 Part IV: Reaping the Benefits 173Chapter 15: Business Impact Analysis 175Chapter 16: Reports and Service Levels 185Chapter 17: Linking to Other Processes 199 Index 209.…

Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condición: good. Signs of wear and consistent use.

Hardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Hardback. Condición: Very Good. Practical, Real-World ITIL Configuration Management?From Start to Finish The IT Infrastructure Library® (ITIL) places the ?best practices? in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and drives greater business value from all your IT investments. The core of ITIL is configuration management: the discipline of identifying, tracking, and controlling your IT environment?s diverse components to gain accurate and timely information for better decision-making. Now, there?s a practical, start-to-finish guide to ITIL configuration management for every IT leader, manager, and practitioner. ITIL-certified architect and solutions provider Larry Klosterboer helps you establish a clear roadmap for success, customize standard processes to your unique needs, and avoid the pitfalls that stand in your way. You?ll learn how to plan your implementation, deploy tools and processes, administer ongoing configuration management tasks, refine ITIL information, and leverage it for competitive advantage. Throughout, Klosterboer demystifies ITIL?s jargon, illuminates each technique with real-world advice and examples, and helps you focus on the specific techniques that offer maximum business value in your environment. Coverage includesAssessing your current configuration management maturity and setting goals for improvement Gathering and managing requirements to align ITIL with organizational needs Describing the schema of your configuration management database (CMDB) Identifying, capturing, and organizing configuration data Choosing the best tools for your requirements Integrating data and processes to create a unified logical CMDB and configuration management service Implementing pilot projects to demonstrate the value of configuration management and to test your planningMoving from a pilot to wide-scale enterprise deployment Defining roles for deployment and ongoing staffing Leveraging configuration management information: Reporting and beyond Measuring and improving CMDB data accuracyCovers ITIL version 3.Preface xviiAcknowledgments xxiAbout the Author xxiii Chapter 1: Overview of Configuration Management 1Part I: Planning for Configuration Management 17Chapter 2: Gathering and Analyzing Requirements 19Chapter 3: Determining Scope, Span, and Granularity 37Chapter 4: Customizing the Configuration Management Process 55Chapter 5: Planning for Data Population 67Chapter 6: Putting Together a Useful Project Plan 85Part II: Implementing Configuration Management 97Chapter 7: Choosing the Right Tools 99Chapter 8: Implementing the Process 117Chapter 9: Populating the Configuration Management Database 127Chapter 10: Choosing and Running a Pilot Program 137Chapter 11: Communication and Enterprise Roll Out 149Part III: Running an Effective Configuration Management System 161Chapter 12: Building a Configuration Management Team 163Chapter 13: The Many Uses for Configuration Information 179Chapter 14: Measuring and Improving CMDB Accuracy 193Chapter 15: Improving the Business Value of Configuration Management 207 Index 217.…

Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

paperback. Condición: Very Good. Very Good condition.Crisp pages. Clean cover and pages. Book shows minimal shelf wear. No highlighting/marking. Not Satisfied? Contact us to get a refund.

Condición: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condición: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condición: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Hardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condición: new. New Copy. Customer Service Guaranteed.

Condición: very_good. This book is in Very good condition. There may be a few flaws like shelf wear and some light wear.

Hardback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Hardcover. Condición: New. In shrink wrap. Looks like an interesting title.

hardcover. Condición: Sehr gut. 240 Seiten; 9780138150419.2 Gewicht in Gramm: 1.

Hardcover. Condición: Brand New. 1st edition. 228 pages. 9.50x7.25x0.75 inches. In Stock.