Hoffer j a (40 resultados)

Condición: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condición: Very Good. Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Condición: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condición: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Condición: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1200grams, ISBN:9781408264317. …

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1450grams, ISBN:9780136132967.

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1250grams, ISBN:9780135094891.

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1250grams, ISBN:9780135094891.

Hardcover. Condición: Très bon. Légères traces d'usure sur la couverture. Jaquette abîmée. Edition 2009. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Slight signs of wear on the cover. Damaged dust jacket. Edition 2009. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1650grams, ISBN:9780132240765. …

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1500grams, ISBN:9780136132967.

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1650grams, ISBN:9780132240765. …

StapleBound. Condición: Very Good. Copyright Date: 1938 8 1/2 inches x 6 Inches, March 1938, PP.12, Ask About Any Other Bulletin, Annual, Circular, Special Report or Technical Bulletin Issued By The Station Over Its History Including A Nearly Complete Set Circular No. 179 New York Agricultural Experiment Station, Geneva New York. B & W Photos (ilustrador).…

StapleBound. Condición: Very Good. Copyright Date: 1938 8 1/2 inches x 6 Inches, March 1938, PP.12, Ask About Any Other Bulletin, Annual, Circular, Special Report or Technical Bulletin Issued By The Station Over Its History Including A Nearly Complete Set Circular No. 180 REvised New York Agricultural Experiment Station, Geneva New York. B & W Photos (ilustrador).…

Hardcover. Condición: Very Good. First Edition. This hardcover edition is in excellent condition, with the binding intact and no visible signs of wear. The cover is clean and the pages are crisp. There is no dust jacket present, but the book itself shows no inscriptions or library markings, indicating it has been well-preserved. unknown (no dust jacket visible). …

Condición: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pen markings. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1900grams, ISBN:9780131453203.…

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1300grams, ISBN:9781292101859. …

Condición: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

Hardback. Condición: New. "And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."-New York Times, December 22, 2007When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles. …

Condición: New.

Condición: As New. Unread book in perfect condition.

Condición: New. In English.

Condición: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . .

Condición: New.

Condición: As New. Unread book in perfect condition.

Condición: New. Num Pages: 240 pages, 41. BIC Classification: KNGV; LNHR. Category: (G) General (US: Trade). Dimension: 229 x 152 x 23. Weight in Grams: 514. . 2009. Illustrated. hardcover. . . . . Books ship from the US and Ireland.

Hardcover. Condición: Brand New. 1st edition. 240 pages. 9.00x6.10x0.90 inches. In Stock.

Original-Halbleinenband. Condición: Sehr gut. Estado de la sobrecubierta: Gut. gr8 Original-Halbleinenband en 222 pp. Schutzumschlag: Gut.

hardcover. Condición: Good. Missing. Hardcover ex-library with typical marks shows moderate cover wear. No jacket. Text is unmarked. Ships FAST.