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  • Idioma: Inglés

    Editorial: McGraw-Hill Education, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 3,47

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    Cantidad disponible: 2 disponibles

    Hardback. Condición: Good. NAMED A "BEST BUSINESS BOOK OF 2019" by strategy+business Annually, $4.6 trillion of merchandise is left in abandoned e-commerce shopping carts. Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy. Red tape and over-complicated licenses have contributed to China?s GDP exceeding India?s by $82 trillion over the span of just three decades.If you?re a business leader, these statistics should give you nightmares. According to science-based marketing and business expert Roger Dooley, they illustrate the real and growing threat of ?friction,? which he defines as the unnecessary expenditure of time, effort, or money in performing a task. In today's high-speed, customer-empowered world, the levels of swiftness and efficiency of business transactions will determine ultimate success or failure. In this groundbreaking guide, Dooley helps you spot the inevitable points of friction in your organization, and he provides the tools and insight you need to eliminate them. By truly understanding the impact friction can have, you?ll be able to establish positive habits and eliminate negative ones?all with the end result of building a company that?s the envy of your industry. Friction takes you step-by-step through the process of:? Empowering frank conversations? Guiding individual and team behaviors? Getting ahead of friction ? Optimizing the customer experience ? Building a frictionless corporate cultureCombining scientific research with real-life examples of leaders who have conquered business friction, Dooley teaches you how to identify roadblocks, alter them for the benefit of both business and customer, and create positive, lasting change.If you?re in a leadership position, now is the time to declare war on friction?before your competitors do. Stamp out ridiculous rules, pointless procedures, and meaningless meetings. Become a relentless advocate for the customer and for minimizing customer effort. Lubricate every point of friction and make your company run like a well-oiled machine. Friction provides the know-how you need to lead your company to industry dominance.…

  • Idioma: Inglés

    Editorial: McGraw Hill, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: Zoom Books Company, Lynden, WA, Estados Unidos de AmericaZoom Books Company

    Vendedor de 5 estrellas
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    Condición: Usado - Bueno

    EUR 4,05

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    Cantidad disponible: 1 disponible

    Condición: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Idioma: Inglés

    Editorial: Meredith Corp, 1971

    0696005301 / 9780696005305

    • Tapa dura

    Librería: Orion Tech, Kingwood, TX, Estados Unidos de AmericaOrion Tech

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    Condición: Usado - Bueno

    EUR 4,49

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Meredith Corp, 1971

    0696005301 / 9780696005305

    • Tapa dura

    Librería: Gulf Coast Books, Cypress, TX, Estados Unidos de AmericaGulf Coast Books

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    Condición: Usado - Bueno

    EUR 4,49

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good.

  • Idioma: Inglés

    Editorial: Meredith Corp, 1971

    0696005301 / 9780696005305

    • Tapa dura

    Librería: Your Online Bookstore, Houston, TX, Estados Unidos de AmericaYour Online Bookstore

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    Condición: Usado - Regular

    EUR 4,49

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Fair.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: New Legacy Books, Annandale, NJ, Estados Unidos de AmericaNew Legacy Books

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    Condición: Usado - Aceptable

    EUR 2,28

    Envío por EUR 2,22 
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    Cantidad disponible: 1 disponible

    hardcover. Condición: Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Dream Books Co., Denver, CO, Estados Unidos de AmericaDream Books Co.

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    Condición: Usado - Aceptable

    EUR 5,17

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    Cantidad disponible: 1 disponible

    Condición: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Greenworld Books, arlington, TX, Estados Unidos de AmericaGreenworld Books

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    Condición: Usado - Aceptable

    EUR 5,26

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    Cantidad disponible: 1 disponible

    Condición: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Idioma: Inglés

    Editorial: McGraw-Hill Education, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc

    Vendedor de 4 estrellas
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    Condición: Usado - Aceptable

    EUR 5,30

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    Cantidad disponible: 2 disponibles

    Hardback. Condición: Good. NAMED A "BEST BUSINESS BOOK OF 2019" by strategy+business Annually, $4.6 trillion of merchandise is left in abandoned e-commerce shopping carts. Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy. Red tape and over-complicated licenses have contributed to China?s GDP exceeding India?s by $82 trillion over the span of just three decades.If you?re a business leader, these statistics should give you nightmares. According to science-based marketing and business expert Roger Dooley, they illustrate the real and growing threat of ?friction,? which he defines as the unnecessary expenditure of time, effort, or money in performing a task. In today's high-speed, customer-empowered world, the levels of swiftness and efficiency of business transactions will determine ultimate success or failure. In this groundbreaking guide, Dooley helps you spot the inevitable points of friction in your organization, and he provides the tools and insight you need to eliminate them. By truly understanding the impact friction can have, you?ll be able to establish positive habits and eliminate negative ones?all with the end result of building a company that?s the envy of your industry. Friction takes you step-by-step through the process of:? Empowering frank conversations? Guiding individual and team behaviors? Getting ahead of friction ? Optimizing the customer experience ? Building a frictionless corporate cultureCombining scientific research with real-life examples of leaders who have conquered business friction, Dooley teaches you how to identify roadblocks, alter them for the benefit of both business and customer, and create positive, lasting change.If you?re in a leadership position, now is the time to declare war on friction?before your competitors do. Stamp out ridiculous rules, pointless procedures, and meaningless meetings. Become a relentless advocate for the customer and for minimizing customer effort. Lubricate every point of friction and make your company run like a well-oiled machine. Friction provides the know-how you need to lead your company to industry dominance.…

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Bueno

    EUR 5,50

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    Cantidad disponible: 1 disponible

    Hardback. Condición: Very Good. Practical techniques for applying neuroscience and behavior research to attract new customers Brainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de AmericaWorld of Books (was SecondSale)

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    Condición: Usado - Aceptable

    EUR 5,50

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    Cantidad disponible: 3 disponibles

    Hardback. Condición: Good. Practical techniques for applying neuroscience and behavior research to attract new customers Brainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns.

  • Idioma: Inglés

    Editorial: McGraw Hill (edition 1), 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: BooksRun, Philadelphia, PA, Estados Unidos de AmericaBooksRun

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    Condición: Usado - Bueno

    EUR 5,93

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Idioma: Inglés

    Editorial: McGraw-Hill Education, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

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    Condición: Usado - Bueno

    EUR 6,34

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    Cantidad disponible: 1 disponible

    Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: McGraw-Hill Education, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

    Vendedor de 5 estrellas
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    Condición: Usado - Aceptable

    EUR 6,34

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    Cantidad disponible: 1 disponible

    Condición: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: McGraw-Hill Education, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

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    Condición: Usado - Bueno

    EUR 6,34

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    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

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    Condición: Usado - Aceptable

    EUR 6,73

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Better World Books: West, Reno, NV, Estados Unidos de AmericaBetter World Books: West

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    Condición: Usado - Bueno

    EUR 6,73

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

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    Condición: Usado - Excelente

    EUR 6,73

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    Cantidad disponible: 1 disponible

    Condición: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley & Sons, Incorporated, John, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Better World Books, Mishawaka, IN, Estados Unidos de AmericaBetter World Books

    Vendedor de 5 estrellas
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    Condición: Usado - Bueno

    EUR 6,73

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Condición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Goodwill, Brooklyn Park, MN, Estados Unidos de AmericaGoodwill

    Vendedor de 4 estrellas
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    Condición: Usado - Aceptable

    EUR 3,23

    Envío por EUR 3,55 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 2 disponibles

    Condición: good. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.…

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book

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    Miembro de asociación: ABAAILAB

    Condición: Usado - Bueno

    EUR 7,13

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    Cantidad disponible: 1 disponible

    Condición: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura
    • Firmado

    Librería: Wonder Book, Frederick, MD, Estados Unidos de AmericaWonder Book

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    Miembro de asociación: ABAAILAB

    Condición: Usado - Como Nuevo

    EUR 7,13

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    Cantidad disponible: 1 disponible

    Condición: As New. Signed Copy . Like New dust jacket. Signed/Inscribed by author on front endpage.

  • Idioma: Inglés

    Editorial: Wiley (edition 1), 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: BooksRun, Philadelphia, PA, Estados Unidos de AmericaBooksRun

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    Condición: Usado - Bueno

    EUR 7,29

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc

    Vendedor de 4 estrellas
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    Condición: Usado - Aceptable

    EUR 7,33

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    Cantidad disponible: 3 disponibles

    Hardback. Condición: Good. Practical techniques for applying neuroscience and behavior research to attract new customers Brainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns.

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc

    Vendedor de 4 estrellas
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    Condición: Usado - Bueno

    EUR 7,33

     Gastos de envío gratis 
    Se envía dentro de Estados Unidos de America

    Cantidad disponible: 1 disponible

    Hardback. Condición: Very Good. Practical techniques for applying neuroscience and behavior research to attract new customers Brainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns.

  • Idioma: Inglés

    Editorial: McGraw-Hill Companies, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de AmericaThriftBooks-Dallas

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    Condición: Usado - Bueno

    EUR 7,58

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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Idioma: Inglés

    Editorial: McGraw Hill, 2019

    1260135691 / 9781260135695

    • Tapa dura

    Librería: Blue Vase Books, Interlochen, MI, Estados Unidos de AmericaBlue Vase Books

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    Condición: Usado - Aceptable

    EUR 7,63

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    Cantidad disponible: 1 disponible

    Condición: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.…

  • Idioma: Inglés

    Editorial: Meredith Corp, 1971

    0696005301 / 9780696005305

    • Tapa dura

    Librería: HPB-Diamond, Dallas, TX, Estados Unidos de AmericaHPB-Diamond

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    Condición: Usado - Bueno

    EUR 4,58

    Envío por EUR 3,34 
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    Cantidad disponible: 1 disponible

    Hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

  • Idioma: Inglés

    Editorial: see notes for publisher info, 1981

    0151337896 / 9780151337897

    • Tapa dura

    Librería: -OnTimeBooks-, Phoenix, AZ, Estados Unidos de America-OnTimeBooks-

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    Condición: Usado - Aceptable

    EUR 8,46

     Gastos de envío gratis 
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    Cantidad disponible: 1 disponible

    Condición: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

  • Idioma: Inglés

    Editorial: Wiley, 2011

    1118113365 / 9781118113363

    • Tapa dura

    Librería: Goodwill of Greater Milwaukee and Chicago, Racine, WI, Estados Unidos de AmericaGoodwill of Greater Milwaukee and Chicago

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    Condición: Usado - Regular

    EUR 6,12

    Envío por EUR 2,67 
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    Cantidad disponible: 1 disponible

    Condición: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy.…