Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 4,62
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
EUR 1,19
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 5,42
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
EUR 11,74
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Publicado por Oak Tree Press, 1999
Librería: World of Rare Books, Goring-by-Sea, SXW, Reino Unido
Ejemplar firmado
EUR 7,14
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 1999. Third edition, revised. 292 pages. Signed by the author. Paperback book with pictorial cover. Signed with dedication from the author on inside of cover. Pages and binding are presentable with no major defects. Minor issues present such as mild cracking, inscriptions, inserts, light foxing, tanning and thumb marking. Paper cover has mild edge wear with light rubbing and creasing. Some light marking and tanning.
EUR 4,27
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Librería: Sharehousegoods, Colgate, WI, Estados Unidos de America
EUR 22,58
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New. Fast Shipping - Safe and Secure Mailer - Our goal is to deliver a better item than what you are hoping for! If not we will make it right!
Idioma: Inglés
Publicado por Oak Tree Press, Ireland, 1996
ISBN 10: 1860760341 ISBN 13: 9781860760341
Librería: Simply Read Books, Boat Of Garten, Reino Unido
Original o primera edición
EUR 3,51
Cantidad disponible: 1 disponibles
Añadir al carritoSoft cover. Condición: Very Good. 1st Edition. 1996 Oak Tree Press first edition paperback; very good copy, appears unread, inscribed by author inside front cover; UK dealer, immediate dispatch.
Librería: Ammareal, Morangis, Francia
EUR 5,84
Cantidad disponible: 1 disponibles
Añadir al carritoSoftcover. Condición: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations.
Librería: Better World Books Ltd, Dunfermline, Reino Unido
EUR 21,54
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Idioma: Inglés
Publicado por Oak Tree Press, Ireland, Cork, 2000
ISBN 10: 186076164X ISBN 13: 9781860761645
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
EUR 25,32
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: Very Good. This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 32,00
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
EUR 34,57
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback. Condición: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
EUR 34,97
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
Librería: Lucky's Textbooks, Dallas, TX, Estados Unidos de America
EUR 32,47
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 36,13
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 35,06
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Greener Books, London, Reino Unido
EUR 23,05
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 29,97
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback / softback. Condición: New. New copy - Usually dispatched within 2 working days.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 38,51
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Original o primera edición
EUR 36,90
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. 2019. 1st Edition. Paperback. . . . . .
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 51,46
Cantidad disponible: 5 disponibles
Añadir al carritoPaperback or Softback. Condición: New. Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management. Book.
Librería: Ria Christie Collections, Uxbridge, Reino Unido
EUR 37,24
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. In.
Librería: Chiron Media, Wallingford, Reino Unido
EUR 34,35
Cantidad disponible: 10 disponibles
Añadir al carritoPF. Condición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 34,61
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de America
EUR 45,14
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. 2019. 1st Edition. Paperback. . . . . . Books ship from the US and Ireland.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 38,07
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 48,27
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 247 pages. 9.25x6.25x0.75 inches. In Stock.
Librería: BennettBooksLtd, San Diego, NV, Estados Unidos de America
EUR 65,01
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. In shrink wrap. Looks like an interesting title!
EUR 36,40
Cantidad disponible: Más de 20 disponibles
Añadir al carritoPaperback. Condición: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.