Idioma: Inglés
Publicado por Taylor & Francis Group, 2017
ISBN 10: 0415789966 ISBN 13: 9780415789967
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 16,68
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 28,10
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: New.
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 32,13
Cantidad disponible: 5 disponibles
Añadir al carritoPaperback or Softback. Condición: New. An Events Industry Takes Shape: A Case Study of the UK and Poland. Book.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 29,84
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 35,23
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 32,44
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback / softback. Condición: New. New copy - Usually dispatched within 4 working days.
Idioma: Inglés
Publicado por Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367723859 ISBN 13: 9780367723859
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 47,95
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
Idioma: Inglés
Publicado por Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367723859 ISBN 13: 9780367723859
Librería: Rarewaves USA, OSWEGO, IL, Estados Unidos de America
EUR 47,95
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 45,62
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 46,23
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 32,43
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 33,36
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 49,27
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Revaluation Books, Exeter, Reino Unido
EUR 40,15
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 126 pages. 8.50x5.43x8.50 inches. In Stock.
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 39,60
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 50,23
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 50,37
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Basi6 International, Irving, TX, Estados Unidos de America
EUR 54,54
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 51,30
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 53,21
Cantidad disponible: 10 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
EUR 56,04
Cantidad disponible: 2 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
EUR 51,49
Cantidad disponible: 2 disponibles
Añadir al carritoPAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de America
EUR 49,01
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
EUR 58,64
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
Idioma: Inglés
Publicado por Taylor & Francis Ltd, London, 2017
ISBN 10: 0415789966 ISBN 13: 9780415789967
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
EUR 59,61
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: new. Paperback. The Practical Guide to Organising Events is a short, accessible and practical guide on how to successfully plan and organise a variety of event types in a wide range of contexts. The core sections of the text are logically structured around the key stages of event management pre-event, on-site and post-event offering essential practical insight and guidance throughout the whole process. Topics covered include proposal writing, budget, funding and sponsorship, health and safety, security and evaluation. This is a fundamental resource for all events management students running and organising an event as part of their degree programme. It is also a book for anybody who just happens to be tasked with organising an event such as an office party, a social networking event, Christmas party or family wedding. Based on experience, using real-life case studies and anecdotal examples, The Practical Guide to Organising Events ultimately makes the business of events management appealing, understandable and achievable. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 58,69
Cantidad disponible: 4 disponibles
Añadir al carritoCondición: New.
Librería: Biblios, Frankfurt am main, HESSE, Alemania
EUR 48,59
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: New.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 61,14
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por Taylor and Francis Ltd, GB, 2026
ISBN 10: 1032970308 ISBN 13: 9781032970301
Librería: Rarewaves.com USA, London, LONDO, Reino Unido
EUR 62,30
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. Fully updated in its second edition, The Practical Guide to Organising Events is a short, accessible, and practical guide on how to successfully plan and organise a variety of event types in a wide range of contexts. International in scope and appeal, the core sections of the text are logically structured around the key stages of event management - pre-event, onsite, and post-event - offering essential practical insight and guidance throughout the whole process. This new edition includes content on hybrid/live events, the MICE sector, event culture, sociology of professions, event tourism, experiential events, the experience economy, attitude to risk, emerging event locations, and qualifications versus experience, amongst other relevant topics. Based on experience, using real-life case studies and anecdotal examples, this guidebook is essential reading for students, scholars, and academics with an interest in events, tourism, and hospitality management, as well as practitioners working within the field.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 55,04
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New.