Idioma: Inglés
Publicado por HarperCollins Publishers, 2000
ISBN 10: 0066620635 ISBN 13: 9780066620633
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 5,98
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 1st. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por HarperCollins Publishers, 2000
ISBN 10: 0066620635 ISBN 13: 9780066620633
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 5,98
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por HarperCollins Publishers, 2000
ISBN 10: 0066620635 ISBN 13: 9780066620633
Librería: Better World Books Ltd, Dunfermline, Reino Unido
Original o primera edición
EUR 5,45
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 1st. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
EUR 12,55
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
EUR 5,84
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Añadir al carritoHardcover. Condición: Très bon. Ancien livre de bibliothèque. Couverture différente. Edition 1996. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Different cover. Edition 1996. Ammareal gives back up to 15% of this item's net price to charity organizations.
EUR 5,84
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Très bon. Ancien livre de bibliothèque. Couverture différente. Edition 1996. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Different cover. Edition 1996. Ammareal gives back up to 15% of this item's net price to charity organizations.
Librería: SZ Global, Toronto, ON, Canada
EUR 16,22
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: New. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases.These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 47,37
Cantidad disponible: 5 disponibles
Añadir al carritoHardback or Cased Book. Condición: New. Small Store Survival: Success Strategies for Retailers. Book.
EUR 44,88
Cantidad disponible: 15 disponibles
Añadir al carritoHRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Librería: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 44,05
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: new.
Idioma: Inglés
Publicado por John Wiley & Sons Inc, New York, 1997
ISBN 10: 0471164682 ISBN 13: 9780471164685
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
Original o primera edición
EUR 55,90
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. "Small Store Survival should challenge retailers' views of smallstore retailing by questioning key areas of business. What is thevision for the store in 10 years? How have the customers changedover the past few years? How current are the managers about whatcustomers genuinely like and dislike? What is being done toattract, educate, and motivate the best retail talent in the area?How effective is the merchandising strategy? What plans exist forsuccession? "The real lesson of this study is that the best retailers neverstop learning. They never stop growing. They never lose theirenthusiasm for the customers and the business. And they never ceaseto revel in change and the chance to deal with it." --from theExecutive Summary of Small Store Survival Small Store Survival Over the past decade, thousands of small retail stores have fallenvictim to overwhelming competition from huge discount chainsdetermined to take in every retail dollar in sight. But noteveryone succumbs to the megastore invasion; many small retailersgrow and prosper in spite of this cutthroat competition. How dothey do it? Even more important, how can you do it? Small Store Survival is the how-to book that belongs behind thecounter of every independent retail store. It analyzes small-storeoperation in detail and lays out optimal survival strategies andtactics for seven key areas of business practice that are criticalto success: customer service, marketing, merchandising, storeoperations, management, human resources, and finance. Its clear andlogical organization enables you to evaluate your businesspractices function by function, identify strengths and weaknesses,and develop action plans to improve operations in each of thesecrucial functions. Written by a team of experts from Arthur Andersen LLP, this guidepresents detailed solutions and best practices culled from retailersurveys, site visits, and industry research. Its recommendationsare applicable to a broad variety of retail formats, includingstores that specialize in apparel; appliances; books; drugs,health, and beauty care products; electronics; hardware; home andgarden supplies; pets and pet supplies; as well as other specialtystores. Numerous case studies illustrate the problems that plaguemany retailers and demonstrate ways you can overcome theseobstacles and improve your business. You'll learn how to: * Identify customer expectations and meet or exceed them at everyturn * Identify, pursue, and capture a distinct customer market * Establish a vision and culture for your store, plan where thecompany needs to go, and take steps to get there * Compete for quality employees and, once you hire them, keep them * Establish budgetary controls and contain costs * Negotiate effectively for favorable terms from vendors andsuppliers The most successful retailers never stop learning, growing, andadapting to changing circumstances. The hundreds of sound ideaspresented in this study were developed and implemented by the mostsuccessful small store operators in the industry. Here is yourchance to learn and grow with them by adapting these solutions toyour own business needs. "Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Librería: Ria Christie Collections, Uxbridge, Reino Unido
EUR 52,26
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. In.
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Original o primera edición
EUR 61,07
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. "Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. Series: National Retail Federation Series. Num Pages: 400 pages, illustrations. BIC Classification: KJM; KJS; KJVS; KNPR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 231 x 163 x 34. Weight in Grams: 776. . 1997. 1st Edition. Hardcover. . . . .
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 54,13
Cantidad disponible: Más de 20 disponibles
Añadir al carritoHardback. Condición: New. New copy - Usually dispatched within 4 working days.
EUR 76,90
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. "Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. Series: National Retail Federation Series. Num Pages: 400 pages, illustrations. BIC Classification: KJM; KJS; KJVS; KNPR. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 231 x 163 x 34. Weight in Grams: 776. . 1997. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
Idioma: Inglés
Publicado por John Wiley & Sons Inc, New York, 1997
ISBN 10: 0471164682 ISBN 13: 9780471164685
Librería: CitiRetail, Stevenage, Reino Unido
Original o primera edición
EUR 52,49
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. "Small Store Survival should challenge retailers' views of smallstore retailing by questioning key areas of business. What is thevision for the store in 10 years? How have the customers changedover the past few years? How current are the managers about whatcustomers genuinely like and dislike? What is being done toattract, educate, and motivate the best retail talent in the area?How effective is the merchandising strategy? What plans exist forsuccession? "The real lesson of this study is that the best retailers neverstop learning. They never stop growing. They never lose theirenthusiasm for the customers and the business. And they never ceaseto revel in change and the chance to deal with it." --from theExecutive Summary of Small Store Survival Small Store Survival Over the past decade, thousands of small retail stores have fallenvictim to overwhelming competition from huge discount chainsdetermined to take in every retail dollar in sight. But noteveryone succumbs to the megastore invasion; many small retailersgrow and prosper in spite of this cutthroat competition. How dothey do it? Even more important, how can you do it? Small Store Survival is the how-to book that belongs behind thecounter of every independent retail store. It analyzes small-storeoperation in detail and lays out optimal survival strategies andtactics for seven key areas of business practice that are criticalto success: customer service, marketing, merchandising, storeoperations, management, human resources, and finance. Its clear andlogical organization enables you to evaluate your businesspractices function by function, identify strengths and weaknesses,and develop action plans to improve operations in each of thesecrucial functions. Written by a team of experts from Arthur Andersen LLP, this guidepresents detailed solutions and best practices culled from retailersurveys, site visits, and industry research. Its recommendationsare applicable to a broad variety of retail formats, includingstores that specialize in apparel; appliances; books; drugs,health, and beauty care products; electronics; hardware; home andgarden supplies; pets and pet supplies; as well as other specialtystores. Numerous case studies illustrate the problems that plaguemany retailers and demonstrate ways you can overcome theseobstacles and improve your business. You'll learn how to: * Identify customer expectations and meet or exceed them at everyturn * Identify, pursue, and capture a distinct customer market * Establish a vision and culture for your store, plan where thecompany needs to go, and take steps to get there * Compete for quality employees and, once you hire them, keep them * Establish budgetary controls and contain costs * Negotiate effectively for favorable terms from vendors andsuppliers The most successful retailers never stop learning, growing, andadapting to changing circumstances. The hundreds of sound ideaspresented in this study were developed and implemented by the mostsuccessful small store operators in the industry. Here is yourchance to learn and grow with them by adapting these solutions toyour own business needs. "Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Idioma: Inglés
Publicado por John Wiley & Sons Inc, New York, 1997
ISBN 10: 0471164682 ISBN 13: 9780471164685
Librería: AussieBookSeller, Truganina, VIC, Australia
Original o primera edición
EUR 87,23
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. "Small Store Survival should challenge retailers' views of smallstore retailing by questioning key areas of business. What is thevision for the store in 10 years? How have the customers changedover the past few years? How current are the managers about whatcustomers genuinely like and dislike? What is being done toattract, educate, and motivate the best retail talent in the area?How effective is the merchandising strategy? What plans exist forsuccession? "The real lesson of this study is that the best retailers neverstop learning. They never stop growing. They never lose theirenthusiasm for the customers and the business. And they never ceaseto revel in change and the chance to deal with it." --from theExecutive Summary of Small Store Survival Small Store Survival Over the past decade, thousands of small retail stores have fallenvictim to overwhelming competition from huge discount chainsdetermined to take in every retail dollar in sight. But noteveryone succumbs to the megastore invasion; many small retailersgrow and prosper in spite of this cutthroat competition. How dothey do it? Even more important, how can you do it? Small Store Survival is the how-to book that belongs behind thecounter of every independent retail store. It analyzes small-storeoperation in detail and lays out optimal survival strategies andtactics for seven key areas of business practice that are criticalto success: customer service, marketing, merchandising, storeoperations, management, human resources, and finance. Its clear andlogical organization enables you to evaluate your businesspractices function by function, identify strengths and weaknesses,and develop action plans to improve operations in each of thesecrucial functions. Written by a team of experts from Arthur Andersen LLP, this guidepresents detailed solutions and best practices culled from retailersurveys, site visits, and industry research. Its recommendationsare applicable to a broad variety of retail formats, includingstores that specialize in apparel; appliances; books; drugs,health, and beauty care products; electronics; hardware; home andgarden supplies; pets and pet supplies; as well as other specialtystores. Numerous case studies illustrate the problems that plaguemany retailers and demonstrate ways you can overcome theseobstacles and improve your business. You'll learn how to: * Identify customer expectations and meet or exceed them at everyturn * Identify, pursue, and capture a distinct customer market * Establish a vision and culture for your store, plan where thecompany needs to go, and take steps to get there * Compete for quality employees and, once you hire them, keep them * Establish budgetary controls and contain costs * Negotiate effectively for favorable terms from vendors andsuppliers The most successful retailers never stop learning, growing, andadapting to changing circumstances. The hundreds of sound ideaspresented in this study were developed and implemented by the mostsuccessful small store operators in the industry. Here is yourchance to learn and grow with them by adapting these solutions toyour own business needs. "Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
EUR 74,04
Cantidad disponible: 2 disponibles
Añadir al carritoBuch. Condición: Neu. Neuware - 'Small Store Survival should challenge retailers' views of small store retailing by questioning key areas of business. What is the vision for the store in 10 years How have the customers changed over the past few years How current are the managers about what customers genuinely like and dislike What is being done to attract, educate, and motivate the best retail talent in the area How effective is the merchandising strategy What plans exist for succession.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 165,81
Cantidad disponible: 1 disponibles
Añadir al carritoHardback. Condición: New. New copy - Usually dispatched within 4 working days.
Librería: Buchpark, Trebbin, Alemania
EUR 104,09
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Sehr gut. Zustand: Sehr gut | Seiten: 480 | Sprache: Englisch | Produktart: Bücher | The European Film Production Guide sets out in one comprehensive volume the major economic, financial and business considerations which independent producers need to bear in mind when making films in or with other countries within Europe. Arthur Andersen provides creative solutions for its clients through audit, tax, business advisory and speciality consulting services. Its professsionals combine extensive technical competence and industry experience with innovative and progressive thought, enabling Arthur Anderson to exceed client expectations.
Librería: THE SAINT BOOKSTORE, Southport, Reino Unido
EUR 59,97
Cantidad disponible: Más de 20 disponibles
Añadir al carritoHardback. Condición: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 806.