Selling the Invisible: A Field Guide to Modern Marketing

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( 6.920 valoraciones por Goodreads )
 
9780446672313: Selling the Invisible: A Field Guide to Modern Marketing

SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:

  • Greatness May Get You Nowhere
  • Focus Groups Don'ts
  • The More You Say, the Less People Hear &
  • Seeing the Forest Around the Falling Trees.

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Review:

The transformation from a manufacturing-based economy to one that's all about service has been well documented. Today it's estimated that nearly 75 percent of Americans work in the service sector. Instead of producing tangibles--automobiles, clothes, and tools--more and more of us are in the business of providing intangibles--health care, entertainment, tourism, legal services, and so on. However, according to Harry Beckwith, most of these intangibles are still being marketed like products were 20 years ago.

In Selling the Invisible, Beckwith argues that what consumers are primarily interested in today are not features, but relationships. Even companies who think that they sell only tangible products should rethink their approach to product development and marketing and sales. For example, when a customer buys a Saturn automobile, what they're really buying is not the car, but the way that Saturn does business. Beckwith provides an excellent forum for thinking differently about the nature of services and how they can be effectively marketed. If you're at all involved in marketing or sales, then Selling the Invisible is definitely worth a look.

From the Back Cover:

A treasury of hundreds of quick, practical, and easy-to-read strategies - few are more than a page long - Selling the Invisible will open your eyes to new ideas in this crucial branch of marketing including why focus groups, value-price positioning, discount pricing, and being the best usually fail; the critical emotion that most influences your prospects - and how to deal with it; the vital role of vividness, focus, "anchors", and stereotypes; the importance of Halo, Cocktail Party, and Lake Wobegon Effects; marketing lessons from black holes, grocery lists, the Hearsay Rule, and the fame of Pikes Peak; dozens of proven yet consistently over-looked ideas for research, presentations, publicity, advertising, and client retention...and much more.

"Sobre este título" puede pertenecer a otra edición de este libro.

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Beckwith, Harry
Editorial: Hachette Book Group
ISBN 10: 0446672319 ISBN 13: 9780446672313
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Harry Beckwith
Editorial: Little, Brown Company, United States (2012)
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Descripción Little, Brown Company, United States, 2012. Paperback. Estado de conservación: New. Reprint. Language: English . Brand New Book. SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:Greatness May Get You Nowhere; Focus Groups Don ts; The More You Say, the Less People Hear; Seeing the Forest Around the Falling Trees. Nº de ref. de la librería AA29780446672313

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Harry Beckwith
Editorial: Little, Brown Company, United States (2012)
ISBN 10: 0446672319 ISBN 13: 9780446672313
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Descripción Little, Brown Company, United States, 2012. Paperback. Estado de conservación: New. Reprint. Language: English . Brand New Book. SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:Greatness May Get You Nowhere; Focus Groups Don ts; The More You Say, the Less People Hear; Seeing the Forest Around the Falling Trees. Nº de ref. de la librería AA29780446672313

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Harry Beckwith
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Descripción Little, Brown Company, United States, 2012. Paperback. Estado de conservación: New. Reprint. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:Greatness May Get You Nowhere; Focus Groups Don ts; The More You Say, the Less People Hear; Seeing the Forest Around the Falling Trees. Nº de ref. de la librería BTE9780446672313

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Descripción Business Plus 3/20/2012, 2012. Paperback or Softback. Estado de conservación: New. Selling the Invisible: A Field Guide to Modern Marketing. Book. Nº de ref. de la librería BBS-9780446672313

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Beckwith, Harry
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Descripción Paperback. Estado de conservación: New. Paperback. SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multi.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 256 pages. 0.285. Nº de ref. de la librería 9780446672313

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Descripción Little, Brown & Company. Paperback. Estado de conservación: new. BRAND NEW, Selling the Invisible: A Field Guide to Modern Marketing, Harry Beckwith, SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as: Greatness May Get You Nowhere; Focus Groups Don'ts; The More You Say, the Less People Hear; Seeing the Forest Around the Falling Trees. Nº de ref. de la librería B9780446672313

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