Many companies who claim to be selling products are really selling services. What used to be a product-driven economy is now replete with services. But unlike products, you can't touch services, hear or see them. Services are mainly just promises that somebody will do something. They are invisible. So how do you sell, develop and make them grow? This international bestseller, now in paperback, answers that question with insights on how the markets for services work and how customers think and behave towards your offering. When it comes to marketing and selling, the difference between products and services can be enormous. A treasury of bite-sized, practical and intelligent strategies, based upon the author's extensive experience. 'Selling the Invisible' will open your eyes to new ideas that will enhance the value and profitability of any company in today's service market.
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Harry Beckwith founded and directs Beckwith Partners, a positioning and branding firm whose clients include Microsoft, ServiceMaster, ADP, Merck and Hewlett Packard. He is a Phi Beta Kappa graduate of Stanford and an internationally acclaimed business speaker. He also lectures at the universities of Minnesota and St Thomas in Minncapolis.
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 17361698-20
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Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 7105827-6
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Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Nº de ref. del artículo: 7108244-6
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Librería: Hawking Books, Edgewood, TX, Estados Unidos de America
Condición: Good. Meets or exceeds the good condition guidelines. Nice copy. Has a small amount of writing/highlighting. Five star seller - Buy with confidence! Nº de ref. del artículo: X1587990660X3
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Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G1587990660I4N00
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Librería: Irolita Books, Aurora, ON, Canada
Softcover. Condición: VERY GOOD. Spine crease. No writing/markings. 272 pages. Marketing guide arguing that service businesses must focus on their relationships and delivery processes, since the product itself is invisible to buyers before purchase. Additional info or photos on request. Ships in sturdy cardboard packaging, with tracking and insurance. Nº de ref. del artículo: 8073
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Librería: Anybook.com, Lincoln, Reino Unido
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,350grams, ISBN:9781587990663. Nº de ref. del artículo: 9427227
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Librería: HR1 Books, Hereford, Reino Unido
Hardcover. Condición: Very Good. Same / next day dispatch (Monday - Friday), Nº de ref. del artículo: mon0000109921
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Librería: Mispah books, Redhill, SURRE, Reino Unido
Hardcover. Condición: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book. Nº de ref. del artículo: ERICA75815879906606
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Librería: Vulkaneifel Bücher, Birgel, Alemania
Condición: Sehr gut. 252 Seiten leichte Druckstelle am Cover, kleine Lagerspuren am Buch, Inhalt einwandfrei und ungelesen Sprache: Englisch Gewicht in Gramm: 315 19,4 x 13,0 x 2,2 cm, Gebundene Ausgabe. Nº de ref. del artículo: 162319
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