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Sinopsis
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
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Críticas
"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist
Reseña del editor
Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no, " or "I'm sorry, " or "I love you, " we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: -- how t start the conversation without defensiveness-- why what is not said is as important as what is-- ways of keeping and regaining your balance in the face of attacks and accusations-- how to decipher the underlying structure of every difficult conversationFilled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.
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Difficult Conversations: How to Discuss what Matters Most
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Condición: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Nº de ref. del artículo: rev9480398099
Cantidad disponible: 1 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
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Paperback
Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N10
Cantidad disponible: 1 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N10
Cantidad disponible: 1 disponibles
Imagen de archivo
Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Reno, Reno, NV, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N00
Cantidad disponible: 4 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N10
Cantidad disponible: 1 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N01
Cantidad disponible: 1 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N00
Cantidad disponible: 4 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Phoenix, Phoenix, AZ, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N00
Cantidad disponible: 3 disponibles
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Difficult Conversations: How to Discuss What Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Nº de ref. del artículo: G014028852XI4N00
Cantidad disponible: 4 disponibles
Imagen de archivo
Difficult Conversations: How to Discuss what Matters Most
Publicado por
Penguin Books, 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Antiguo o usado
Paperback
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Nº de ref. del artículo: GOR001964666
Cantidad disponible: 2 disponibles