The Virtual Reference Service : From Competencies to Assessment - Neal-Schuman Publishers

Nast, Philip, Lankes, R. David

ISBN 10: 1555705286 ISBN 13: 9781555705282

Editorial: Neal-Schuman Publishers, Incorporated, 2008

Idioma: Ingl�s

Condici�n: Usado - Bueno Encuadernaci�n de tapa blanda

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Descripci�n

Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

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Detalles bibliogr�ficos

T�tulo

The Virtual Reference Service : From Competencies to Assessment - Neal-Schuman Publishers

Editor

Neal-Schuman Publishers, Incorporated

Fecha de publicaci�n

2008

Idioma

Ingl�s

ISBN 10

1555705286

ISBN 13

9781555705282

Encuadernaci�n

Encuadernaci�n de tapa blanda

Edici�n

1st Edition.

Estado

Very Good

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Sinopsis

This new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

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