This new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.
"Sinopsis" puede pertenecer a otra edición de este libro.
This new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.
Scott Nicholson is author of more than a dozen novels and seventy short stories, as well as six screenplays, four children s books, and three comic book series. His novel The Red Church was a finalist for the Bram Stoker Award and an alternate selection of the Mystery Guild. He also has collaborated with bestselling author J.R. Rain on several paranormal novels. He has served with the Mystery Writers of America, the Horror Writers Association, and International Thriller Writers. A former journalist, radio broadcaster, and musician, Nicholson won three North Carolina Press Association awards. To learn more about him, check out his website at www.hauntedcomputer.com.
"Sobre este título" puede pertenecer a otra edición de este libro.
Librería: AwesomeBooks, Wallingford, Reino Unido
paperback. Condición: Very Good. Virtual Reference Service: From Competencies to Assessment (The Virtual Reference Desk Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Nº de ref. del artículo: 7719-9781555705282
Cantidad disponible: 1 disponibles