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Virtual Reference Service: From Competencies to Assessment (The Virtual Reference Desk Series) - Tapa blanda
Sinopsis
This new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.
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Reseña del editor
This new collection shares experts' best practices, foreword looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative - an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.
Biografía del autor
Scott Nicholson is author of more than a dozen novels and seventy short stories, as well as six screenplays, four children s books, and three comic book series. His novel The Red Church was a finalist for the Bram Stoker Award and an alternate selection of the Mystery Guild. He also has collaborated with bestselling author J.R. Rain on several paranormal novels. He has served with the Mystery Writers of America, the Horror Writers Association, and International Thriller Writers. A former journalist, radio broadcaster, and musician, Nicholson won three North Carolina Press Association awards. To learn more about him, check out his website at www.hauntedcomputer.com.
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The Virtual Reference Service : From Competencies to Assessment - Neal-Schuman Publishers
Publicado por
Neal-Schuman Publishers, Incorporated, 2008
ISBN 10: 1555705286
ISBN 13: 9781555705282
Antiguo o usado
Tapa blanda
Original o primera edición
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Condición: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 1412954-6
Cantidad disponible: 1 disponibles
Imagen de archivo
Virtual Reference Service: From Competencies to Assessment (Virtual Reference Desk)
Publicado por
Neal-Schuman Publishers, Inc., 2007
ISBN 10: 1555705286
ISBN 13: 9781555705282
Antiguo o usado
Paperback
Librería: HPB-Emerald, Dallas, TX, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Paperback. Condición: Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Nº de ref. del artículo: S_283306216
Cantidad disponible: 1 disponibles