T�tulo: Empowered Teams : Creating Self-Directed Work Groups That Improve Quality, Productivity, & Participation
Editor: Jossey-Bass, Incorporated Publishers, San Francisco, CA, U.S.A.
Fecha de publicaci�n: 1991
Idioma: Ingl�s
ISBN 10: 1555423531
ISBN 13: 9781555423537
Encuadernaci�n: HC/CL
Edici�n: 1st Edition
Estado: Near Fine
Estado de la sobrecubierta: NEAR FINE DJ

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Sinopsis

This book provides basic answers to a wide range of questions about self-directed teams: how they work; what makes them effective; when they are and aren't worth using; how to get them going; and how to maintain their vigour and productivity over the long haul. Drawing on a survey of 500 organizations that are using self-directed teams (conducted jointly with the Association for Quality and Participation and "Industry Week"), the authors reveal how organizations of all kinds - blue-collar and white-collar, established operations and new businesses - are using teams to improve quality, productivity, and morale. They provide hands-on guidance in designing, implementing and maintaining self-directed teams, including ways to address challenges inherent in the empowerment process, such as the need for extensive training and new leadership roles.

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RICHARD S. WELLINS is senior vice president of programs and marketing for Development Dimensions International (DDI). WILLIAM C. BYHAM, author of the best-selling ZAPP! The Lightning of Empowerment, is president and co-founder of DDI. JEANNE M. WILSON leads DDI's Employee Development Group.

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