Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage.

SHIPPING: All shipped at cost, airmail overseas unless otherwise requested. We do not quote for 2nd class post within the UK or surface in Europe since the saving is trivial and the risk of loss greatly increased.
Shipping rates quoted are based on a book weighing 1kg, with packaging, and include the cost of packaging. If your book is heavier we will contact you to inform you of the cost and obtain your approval before shipping.
We generally pack our books in Cellaire wrapping and send them in Bubble-wrap mailers. Larger books and quantities may be packed in cardboard boxes, but we always use the lightest materials consistent with minimising the possibility of damage.
If you wish to have your book insured please let us know at the time of ordering and we will quote.