Customer success manager career (5 resultados)

Condición: New.

Condición: Very Good.

paperback. Condición: New. Paperback.Pub Date:2022-01-01 Pages:208 Language:Chinese Publisher:Electronic Industry PressIn the era of the Internet in the 20th century. products are king. and everything revolves around product managers; today. we are in a customer-first place In this era. the customer is king. and everything has to revolve around the Customer Success Manager (CSM). This is a new kind of role. This book is written by the top executives of the well-known Gainsight company in the SaaS field. Gainsight is un.…

Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - 'You need to be more strategic.' Those dreaded words from your manager leave you frustrated and unsure of what to do next. But what if you could stop reacting to problems and instead become a trusted strategic partner who commands respect from both your customers and colleagues Chad Horenfeldt-who has spent over two decades building high-performing customer success teams at Eloqua (Oracle), Kustomer (Meta), and other companies-shares a battle-tested approach to elevate your impact and advance your career. In The Strategic Customer Success Manager, you will learn: How to quickly build unbreakable trust with customers Proven techniques for mastering strategic conversations, using frameworks and insights from leading CS practitioners Strategies for aligning with cross-functional teams across your organization A proven methodology for conducting impactful kickoffs, QBRs, and renewal and expansion conversations Practical strategies for identifying and handling at-risk accounts and preventing churn This comprehensive playbook includes ready-to-use templates, actionable exercises, and scripts designed to immediately improve your effectiveness as a CS professional. Don't wait for someone else to define what 'being strategic' means. Take control of your career today and master the skills that will transform you from an ordinary CSM to a strategic advisor who drives measurable, exceptional results. Level up before you're left out.…

Taschenbuch. Condición: Neu. The Strategic Customer Success Manager | A Blueprint for Elevating Your Impact and Advancing Your Career | Chad Horenfeldt | Taschenbuch | Englisch | 2025 | Chad Horenfeldt | EAN 9798218694265 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…