Isbn: 9798241820761 - what to say when you make a mistake: without making things worse at work (4 resultados)

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Condición: New. Print on Demand.

Paperback. Condición: new. Paperback. A single mistake can undo months of good work-not because of the error itself, but because of what gets said next.Most professionals don't struggle with making mistakes.They struggle with handling them-especially in emails, meetings, or high-pressure conversations where every word matters.What to Say When You Make a Mistake is a practical, no-nonsense guide to navigating those moments with clarity and control. Instead of vague advice or long explanations, this book gives you ready-to-use language for when something goes wrong-so you can address the issue without escalating it, damaging trust, or hurting your professional reputation.You'll learn: What to say immediately after a mistake-without sounding defensive or carelessHow to respond in emails and meetings when emotions are highHow to take responsibility without over-apologizingHow to protect credibility while fixing the problemHow to follow up and move forward without reopening the issueThis book is intentionally concise. You won't find motivational speeches or abstract theories. You'll find clear, realistic responses you can rely on when time is limited and pressure is real.Whether you're an early-career professional, a manager, or a seasoned team member, this book helps you grow without being defined by missteps. Because mistakes are inevitable-but lasting damage doesn't have to be.If you want to handle mistakes calmly, professionally, and without making things worse at work, this book will show you how. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…