9781637740774 - what to ask: how to learn what customers need but don't tell you de olson, andrea belk (12 resultados)
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Librería: Orion Tech, Kingwood, TX, Estados Unidos de AmericaOrion Tech
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Aceptable
EUR 6,91
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hardcover. Condición: Good.
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Librería: Read&Dream, SAINT LOUIS, MO, Estados Unidos de AmericaRead&Dream
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EUR 8,86
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: 16 disponibles
Condición: New.
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Librería: ChristianBookbag / Beans Books, Inc., Westlake, OH, Estados Unidos de AmericaChristianBookbag / Beans Books, Inc.
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 6,09
Envío por EUR 3,41Se envía dentro de Estados Unidos de AmericaCantidad disponible: 2 disponibles
hardcover. Condición: Very Good. Scratch and dent. Cover may have wear, dings, tears, other damage, or be missing dust jacket. Buy multiples from our store to save on shipping.
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Librería: ChristianBookbag / Beans Books, Inc., Westlake, OH, Estados Unidos de AmericaChristianBookbag / Beans Books, Inc.
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 7,83
Envío por EUR 3,41Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: New. New with remainder mark. Buy multiples from our store to save on shipping.
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Librería: ChristianBookbag / Beans Books, Inc., Westlake, OH, Estados Unidos de AmericaChristianBookbag / Beans Books, Inc.
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 8,84
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hardcover. Condición: As New. New with remainder mark. Buy multiples from our store to save on shipping.
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Librería: Greenworld Books, arlington, TX, Estados Unidos de AmericaGreenworld Books
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EUR 12,42
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Condición: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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Librería: HPB-Diamond, Dallas, TX, Estados Unidos de AmericaHPB-Diamond
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Bueno
EUR 10,66
Envío por EUR 3,24Se envía dentro de Estados Unidos de AmericaCantidad disponible: 1 disponibles
hardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
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Librería: Rarewaves USA, HEBRON, KY, Estados Unidos de AmericaRarewaves USA
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 18,75
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Hardback. Condición: New. Does capturing customer feedback feel like a pointless exercise? No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like "Ask open-ended qu…estions," "Identify patterns," or "Extract insights." What's needed is a way to discover what we're missing.Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the WHY behind the WHAT, eliminating the ambiguity of open-ended customer feedback-and this requires a different approach.In What to Ask, author Andrea Belk Olson, CEO of applied behavioral science consulting firm Pragmadik, and head of the University of Iowa JPEC startup incubator, delivers a unique, cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research.Olson also details how individuals and organizations can better tune into customer needs by sharpening their strategic focus, cultivating customer-focused behaviors, and challenging cognitive biases.For anyone faced with discovering what customers really want, What to Ask delivers a concise approach for spotting those unspoken customer needs and converting them into real customer innovations.
Editorial: Simon and Schuster
Librería: INDOO, Avenel, NJ, Estados Unidos de AmericaINDOO
Contactar con el vendedorVendedor de 5 estrellasCondición: Usado - Como Nuevo
EUR 18,39
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: As New. Unread copy in mint condition.
Editorial: Simon and Schuster
Librería: INDOO, Avenel, NJ, Estados Unidos de AmericaINDOO
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 18,47
Gastos de envío gratisSe envía dentro de Estados Unidos de AmericaCantidad disponible: Más de 20 disponibles
Condición: New. Brand New.
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Librería: Revaluation Books, Exeter, Reino UnidoRevaluation Books
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 36,36
Envío por EUR 11,64Se envía de Reino Unido a Estados Unidos de AmericaCantidad disponible: 1 disponibles
Hardcover. Condición: Brand New. 184 pages. 8.50x5.75x1.00 inches. In Stock.
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Librería: Rarewaves USA United, HEBRON, KY, Estados Unidos de AmericaRarewaves USA United
Contactar con el vendedorVendedor de 5 estrellasCondición: Nuevo
EUR 28,51
Envío por EUR 43,16Se envía dentro de Estados Unidos de AmericaCantidad disponible: 10 disponibles
Hardback. Condición: New. Does capturing customer feedback feel like a pointless exercise? No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like "Ask open-ended qu…estions," "Identify patterns," or "Extract insights." What's needed is a way to discover what we're missing.Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the WHY behind the WHAT, eliminating the ambiguity of open-ended customer feedback-and this requires a different approach.In What to Ask, author Andrea Belk Olson, CEO of applied behavioral science consulting firm Pragmadik, and head of the University of Iowa JPEC startup incubator, delivers a unique, cognitive method for discovering hidden customer needs, converting them quickly into differentiators, and avoiding the pitfalls of traditional research.Olson also details how individuals and organizations can better tune into customer needs by sharpening their strategic focus, cultivating customer-focused behaviors, and challenging cognitive biases.For anyone faced with discovering what customers really want, What to Ask delivers a concise approach for spotting those unspoken customer needs and converting them into real customer innovations.
