Isbn: 9781557865052 - customer responsive management: the flexible advantage: 1 (total quality management) (14 resultados)

Soft cover. Condición: Good. 1st Edition. 416 numbered pages; several minor marks to edges of closed pages; minor wear to corners and edges of cover; minor bumping to corners of cover; minor rub; a couple minor creases to cover; several minor dings/ scratches to cover; weighs 1 pound and 3 ounces; measures 8.4 by 5.5 by .85 inches; 120619; This book illustrates TQM concepts as they apply to service organizations where a product may or may not be involved. It addresses nine key management areas including cultivating relationships with customers and capacity management. …

Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781557865052.

Condición: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781557865052. …

Condición: As New. Unread book in perfect condition.

PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.

Condición: New.

Condición: New. aeo Illustrates how to become more responsive to th needs of individual customers aeo Integrates theory from many different disciplines including -- management -- marketing -- informationn systems -- economics -- law -- logistics aeo Contains numerous examples. Series: Total Quality Management. Num Pages: 286 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 142 x 21. Weight in Grams: 502. . 1996. 1st Edition. Paperback. . . . .…

Paperback. Condición: Brand New. 416 pages. 8.75x5.75x1.00 inches. In Stock.

Condición: As New. Unread book in perfect condition.

Condición: New.

Condición: New. In English.

Paperback / softback. Condición: New. New copy - Usually dispatched within 4 working days.

Condición: New. aeo Illustrates how to become more responsive to th needs of individual customers aeo Integrates theory from many different disciplines including -- management -- marketing -- informationn systems -- economics -- law -- logistics aeo Contains numerous examples. Series: Total Quality Management. Num Pages: 286 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 142 x 21. Weight in Grams: 502. . 1996. 1st Edition. Paperback. . . . . Books ship from the US and Ireland.…

Condición: New. Satisfaction Guaranteed or your money back.